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Tulum, MX
Una Vida
Avenida Tulum
5 星 · 住客評分 9.4/10
關於這間飯店
自然灵感的绿洲 宁静的丛林环境 :隐匿于宁静的图卢姆森林中,Una Vida为客人提供了逃离喧嚣的机会,让您在大自然的怀抱中放松身心。 时尚别墅与热带客房 :我们拥有十一栋独特的别墅,皆可俯瞰丛林或花园,配以梦捕手和当地手工艺品,为您带来奢华与真实的完美融合。 个性化服务与设施 :从私人厨师和调酒师,到宁静的泳池和专属礼宾服务,我们致力于为家庭、朋友及情侣提供无缝且难忘的居住体验,满足您对高端却悠闲度假的渴求。 准备好体验Una Vida的魔力了吗?立即预订,在图卢姆的隐藏宝地享受一段难忘的旅程。
設施
- Parking
- Free Parking
- Swimming pool
全部 97 項設施
- 無線網路可用
- 免費無線網路
- 停車
- 免費停車
- 無菸房間
- 空調
- 泳池
- 餐廳
- 客房服務
- 露臺
- 家庭房
- 花園
- 允許攜帶寵物
- 洗衣服務
- 釣魚
- 機場接駁車
- 保險箱
- 酒吧
- 傳真/影印
- 旅遊諮詢台
- 租車
- 乾洗
- 潛水
- 按摩服務
- 浮潛
- 水療/健身中心
- 飛鏢
- 私人停車場
- 戶外泳池
- 陽光露台
- 私人辦理入住/退房
- 每日清潔服務
- 無障礙停車位
- 街邊停車
- 機場接送(額外收費)
- 接駁車服務(額外收費)
- 禮賓服務
- 雜貨送貨
- 兒童餐
- 小吃吧
- 水上樂園
- 露天浴場
- 公共浴池
- 泳池酒吧
- 戶外家具
- 日光浴躺椅或海灘椅
- 酒/香檳
- 太陽傘
- 機場送客
- 機場接送
- 水果
- 淺水區
- 瑜珈課程
- 接駁服務
- 工作人員遵守當地安全協議
- 依照地方當局指南清洗的洗衣服務
- 客房在每次入住之間進行消毒
- 對冠狀病毒有效的清潔標準
- 遵循保持身體距離的規則
- 客房和主要區域的免洗手消毒液
- 可無現金支付
- 滅火器
- 急救箱可用
- 消毒餐具和銀器
- 無接觸入住/退房
- 發票已提供
- 客人可以在住宿期間選擇不進行任何清潔服務。
- 客房清潔後已密封
- 物業由專業清潔公司進行清潔
- 餐飲區保持社交距離
- 鑰匙管理
- 客房外送餐
- 物業外 CCTV
- 公共區域內的監視器鏡頭
- 未就客人健康狀況進行檢查的流程
- 醫療專業人員的接入
- 員工與客人之間的安全螢幕/屏障
- 為客人提供面罩
- 24小時保安
- 送達的食物 - 安全封閉
- 飯店為客人提供的溫度計
- 早餐外帶容器
- 客房服務手機應用
- 主題晚餐夜
- 歡樂時光
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- Family rooms
- Garden
入住與退房
- 入住
- 03:00 PM
- 退房
- 12:00 PM
房型與房價
在搜尋中選擇日期,即可查看可訂房型。
住客評價分析
- Cleanliness9.5
Rooms noted as clean with daily housekeeping appreciated; overall high cleanliness standards reported.
- Service9.8
Staff repeatedly praised as incredibly friendly, helpful and attentive (Enrique mentioned by name); service strongly positive throughout reviews.
- Location9.0
Unique, serene jungle hideaway highly valued by guests, though a few noted it is somewhat remote with a not-so-nice walk into town.
- Room Quality9.4
Rooms described as spacious, comfortable and well-decorated with private plunge pools; minor issues noted (very high beds and low chairs).
- Amenities9.6
Excellent pools (cenote-like), access to partner hotel pools, bike rentals, yoga classes and standout massage mentioned — amenities strongly positive.
- Value for Money9.0
Generally good value (reasonable food/drink prices noted) but some negative mentions about inflated taxi prices when booked through the hotel.
- Food and Beverage9.3
Breakfast described as delicious with good variety and high-standard food overall; one comment about slightly limited breakfast diversity.
- Overall Experience9.6
Multiple guests called the stay fantastic, paradise-like and highly recommendable; minor issues did not detract from a memorable stay.
住客評論
Chilled and relaxed
Chilled and relaxed
Restaurant was closed during our stay and we could only order room service.
Our stay in Tulum truly would not have been the same without the invaluable help of Enrique, Daniel and Fernando. Whenever we had a question, a small issue, or a specific need, they always managed to find a solution that was perfectly adapted to us, with so much kindness, attention, and professionalism. Their support really made all the difference. We had such a magical experience at this hotel. We don’t want to say too much and spoil the surprise for future guests, but we were genuinely impressed by everything — the place, the atmosphere, the thoughtful details, and above all, the incredible hospitality. Everything seems to be designed to make your stay truly special, and that’s exactly how we felt. And of course, we have to mention Petronillo, the adorable hotel cat and unofficial mascot! He welcomed us with so much love and added an extra touch of warmth and charm to our stay. 🐈⬛ We left with so many beautiful memories and, honestly, we already miss it. This was a truly unforgettable experience, and we would recommend this hotel without hesitation.
Our stay in Tulum truly would not have been the same without the invaluable help of Enrique, Daniel and Fernando. Whenever we had a question, a small issue, or a specific need, they always managed to find a solution that was perfectly adapted to us, with so much kindness, attention, and professionalism. Their support really made all the difference. We had such a magical experience at this hotel. We don’t want to say too much and spoil the surprise for future guests, but we were genuinely impressed by everything — the place, the atmosphere, the thoughtful details, and above all, the incredible hospitality. Everything seems to be designed to make your stay truly special, and that’s exactly how we felt. And of course, we have to mention Petronillo, the adorable hotel cat and unofficial mascot! He welcomed us with so much love and added an extra touch of warmth and charm to our stay. 🐈⬛ We left with so many beautiful memories and, honestly, we already miss it. This was a truly unforgettable experience, and we would recommend this hotel without hesitation.
La struttura è molto bella e le camere sono fantastiche e spaziose. Posto molto tranquillo e fantastico
La struttura è molto bella e le camere sono fantastiche e spaziose. Posto molto tranquillo e fantastico
Très bel hôtel, très bon accueil, grande chambre magnifique avec double terrasse et endroit très calme
Très bel hôtel, très bon accueil, grande chambre magnifique avec double terrasse et endroit très calme
Rien. S’il faut vraiment dire quelque chose, un peu décentré peut être mais sinon top !
La décoration très belle de l'hôtel, les 2 piscines, la réactivité du service de réception, la propreté de la chambre et des espaces communs, la nourriture. Tout 😊
La décoration très belle de l'hôtel, les 2 piscines, la réactivité du service de réception, la propreté de la chambre et des espaces communs, la nourriture. Tout 😊
Rien nous avons tout aimé