Tulum's Vibrant Setting
Explore nearby beaches, cenotes, and Mayan ruins, immersing yourself in the rich culture and natural beauty of Tulum's lively neighborhood.
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Tulum, MX
La Valise Tulum, Member of Small Luxury Hotels
Carretera Tulum-Boca Paila Km 8.7
5 stars · Guest score 9.4/10
About this hotel
Luxurious Accommodations - La Valise offers a unique blend of beachside accommodations and jungle-side suites, each beautifully designed with handcrafted furnishings and modern amenities. From open-air showers in rustic jungle bungalows to en-suite bathrooms in airy seafront rooms, every detail is carefully curated for a comfortable stay. Spectacular Views - Enjoy the best of both worlds with a heated infinity pool overlooking the lush jungle on one side and stunning views of the Caribbean ocean on the other. Fall asleep to the sound of the waves in beachfront rooms or unwind in hammocks with picturesque jungle views. The hotel's prime location offers guests a truly immersive tropical experience. Exceptional Service - Indulge in room service and wake up to a delicious breakfast included with your stay. With free Wi-Fi, safes for your valuables, and tea/coffee making facilities in every room, La Valise ensures a seamless and relaxing stay for all guests. Experience the ultimate beach and jungle getaway at La Valise in Tulum. Book now for an unforgettable stay in paradise.
Highlights
Exceptional Guest Service
Enjoy thoughtful amenities like included breakfast, room service, free Wi-Fi, and safes, ensuring a seamless and comfortable stay.
Unique Accommodations & Views
Relax in jungle-side suites or beachfront rooms with open-air showers, and take in spectacular views from the heated infinity pool.
Facilities
- Parking
- Free Parking
- Swimming pool
- Valet parking
- Private parking
- Outdoor pool
- Pool with view
- Heated pool
- Plunge pool
- Infinity pool
All 83 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Terrace
- Garden
- Laundry
- Luggage storage
- Fishing
- Cycling
- Airport shuttle
- Safety deposit box
- Bar
- Tour desk
- Breakfast in the room
- Diving
- Massage services
- Windsurfing
- Snorkelling
- Spa/wellness center
- Non-smoking throughout
- Private check-in/check-out
- Daily housekeeping
- Airport shuttle (additional charge)
- Board games/puzzles
- Shuttle service (additional charge)
- Beachfront
- Concierge service
- Special diet menus - on request
- Private beach area
- Outdoor furniture
- Sun loungers or beach chairs
- Wine/champagne
- Airport drop off
- Airport pick up
- Coffee Shop on site
- Fruits
- Spa/wellness center services
- Beauty Services
- Yoga classes
- Beach
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Delivered food - securely covered
- Breakfast takeaway containers
- Bike tours
- Mobile app for room service
Check-in & checkout
- Check-in
- 03:00 PM – 12:30 AM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness9.4
Multiple complaints regarding room cleanliness and maintenance.
- Service10.0
Staff were described as very friendly and accommodating.
- Location9.9
Location noted to be on a dirt road and somewhat isolated.
- Room Quality8.9
Negative feedback on room amenities and overall quality.
- Amenities9.9
Limited options due to beach conditions, but pools available.
- Value for Money8.0
Considered a scam with high prices for low-quality experience.
- Food and Beverage8.9
Breakfast quality was inadequate with limited options.
- Overall Experience10.0
Positive sentiment towards staff and overall comfort despite issues.