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Punta Cana, DO
España Avenue, Bávaro, Punta Cana, La Altagracia, 23301
4 星
奢華水療設施與服務 在我們的高端水療中心,盡情享受令人振奮的身體護理和面部護理。放鬆身心,同時享受3個室內游泳池、熱鬧的夜總會和室外網球場,盡在於我們的休閒設施中。 全包的用餐與娛樂 在我們11間餐館中盡情品飽美食與飲品,參與每日接待活動,與朋友歡聚一堂。您可以在海灘酒吧或我們10間酒吧/休息室享用 清涼飲品。清晨開始免費自助早餐,夜晚可選客房服務,讓您的晚飯更加私密舒適。 便利與舒適 我們860間獨特的客房配備地暖、平板電視和私人陽台,提供無可比擬的舒適體驗。額外的便利設施包括商務中心、24小時接待和免費停車服務。歡迎您選擇Occidental Punta Cana - All Inclusive,享受奢華與放鬆的完美融合。 },{
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Front desk staff will greet guests on arrival at the property.
禁止攜帶寵物
飯店確認正在實施客人安全措施。
不提供加床/臨時床位
不允許攜帶服務動物
可提供無接觸退房服務
為客人提供免費免洗手消毒液。
員工定期進行體溫檢測
床單和毛巾的清洗溫度至少達到60°C/140°F。
員工配戴個人防護裝備
為客人提供體溫檢測服務
本飯店遵循國際第三方專家Intertek Cristal的衛生管理標準。
物業使用消毒劑進行清潔
在搜尋中選擇日期,即可查看可訂房型。
Several issues with room cleanliness upon check-in, including towels on the floor.
Mixed reviews on service quality but highlighted excellent service from certain staff members.
Location was satisfactory, though room changes affected proximity to the wedding area.
Frequent issues with room functionality, including AC problems.
Great pool area mentioned positively.
Overall considered poor value due to food quality and service issues.
Food quality was described as the worst experienced during the stay.
A mix of experiences with some positive aspects overshadowed by significant negative events.
Third time here and as always we had an amazing trip. The royal club was awsome. Hipolito, Wendy, Dileiny, Fabiona, Estefony and Condy we especially appreciated! (Hope I spelled your names correct) We will for sure see you again.
Third time here and as always we had an amazing trip. The royal club was awsome. Hipolito, Wendy, Dileiny, Fabiona, Estefony and Condy we especially appreciated! (Hope I spelled your names correct) We will for sure see you again.
The royal club restaurant was excellent in the quality of food and the staff were friendly and attentive and very helpful. We had great service from Hipolito, Wendy, Dileiny, Fabriana , Estefany and Conoly . Royal club beach bar and the beach was wonderful and nicely kept with friendly staff as well.
The royal club restaurant was excellent in the quality of food and the staff were friendly and attentive and very helpful. We had great service from Hipolito, Wendy, Dileiny, Fabriana , Estefany and Conoly . Royal club beach bar and the beach was wonderful and nicely kept with friendly staff as well.
Wendy, Hipolito, Ederis, along with Pamela and Samuel at the bar, truly made this the best trip ever. From recognizing us right away to having our drinks ready as we approached, their attention to detail was exceptional. We absolutely love this place—and we especially love that Wendy is still here; he’s one of the main reasons we keep coming back!
Wendy, Hipolito, Ederis, along with Pamela and Samuel at the bar, truly made this the best trip ever. From recognizing us right away to having our drinks ready as we approached, their attention to detail was exceptional. We absolutely love this place—and we especially love that Wendy is still here; he’s one of the main reasons we keep coming back!
Honeymooned here and it was Amazing. We were in the royal level and it's 100% worth it. The restaurant is amazing. The beach is so clean. Each night wasn't complete without an espresso martini in the first club with Yeraldin!! She was so friendly and her drinks were always THE BEST!!
Honeymooned here and it was Amazing. We were in the royal level and it's 100% worth it. The restaurant is amazing. The beach is so clean. Each night wasn't complete without an espresso martini in the first club with Yeraldin!! She was so friendly and her drinks were always THE BEST!!
Pool, rooms, atmosphere was good but the buffet lacked significantly based on other resorts I have been to. Breakfast and lunch needs upgrading but dinner at restaurants is a must. Also lacks service around pools. Every resort I have been to have people walking around taking drink orders and attending to you. I did not see one person doing this.
Pool, rooms, atmosphere was good but the buffet lacked significantly based on other resorts I have been to. Breakfast and lunch needs upgrading but dinner at restaurants is a must. Also lacks service around pools. Every resort I have been to have people walking around taking drink orders and attending to you. I did not see one person doing this.
The resort was very beautiful and the grounds were very well maintained. We enjoyed eating at the restaurants, however, the buffets didn't have the best quality. The pools were amazing and they had entertainment for the kids, bounce houses, obstacle courses, foam party, etc. The rooms were nice but we felt that they always felt damp, the shower constantly leaked water. We were able to use the towels to put down to keep the floor dry (easy fix). Sadly we had an incident that occurred on the resort that required security. We felt that the resort took the situation very seriously and handled it with professionalism and empathy.
The resort was very beautiful and the grounds were very well maintained. We enjoyed eating at the restaurants, however, the buffets didn't have the best quality. The pools were amazing and they had entertainment for the kids, bounce houses, obstacle courses, foam party, etc. The rooms were nice but we felt that they always felt damp, the shower constantly leaked water. We were able to use the towels to put down to keep the floor dry (easy fix). Sadly we had an incident that occurred on the resort that required security. We felt that the resort took the situation very seriously and handled it with professionalism and empathy.
If you're reading the reviews, take note of the patronizing responses of the Occidental's manager, Orestes. All his responses follows the same theme: apologizing for your bad experience, thanking you for your compliments, and the catcher, inviting you to return. His managerial position is beyond his abilities because reading the 2026 reviews shows nothing has changed since my visit in 2025. His failure to bring this 3.5 star resort up to the 5 star level it's claimed to be is misleading to vacationers. The reviews about the food, the dwellings, the entertainment, the language barrier, the gift shop etc, etc are all true and then some.
If you're reading the reviews, take note of the patronizing responses of the Occidental's manager, Orestes. All his responses follows the same theme: apologizing for your bad experience, thanking you for your compliments, and the catcher, inviting you to return. His managerial position is beyond his abilities because reading the 2026 reviews shows nothing has changed since my visit in 2025. His failure to bring this 3.5 star resort up to the 5 star level it's claimed to be is misleading to vacationers. The reviews about the food, the dwellings, the entertainment, the language barrier, the gift shop etc, etc are all true and then some.
Great service for all of our family throughout our stay. Best cocktails but very careful cause they get you dizzy😛😛 Yeraldin Rodriguez!
Great service for all of our family throughout our stay. Best cocktails but very careful cause they get you dizzy😛😛 Yeraldin Rodriguez!