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Heraklion, GR

Mirabello Hotel

20 Theotokopoulou St, Heraklion, Crete Island, 71202

2 Sterne

Über dieses Hotel

Dachterrasse und Fahrradverleih Erleben Sie Freizeit vom Feinsten mit unserer Dachterrasse mit atemberaubendem Ausblick und Fahrrädern, um die Stadt zu erkunden. Bequeme Annehmlichkeiten Genießen Sie kostenloses WLAN, Unterstützung bei Touren und eine lebhafte Bar/Lounge, um sich nach einem Tag voller Entdeckungen zu entspannen. Zentrale Lage Im Herzen von Heraklion gelegen, machen unser 24-Stunden-Rezeptionsservice, mehrsprachiges Personal und gemütliche Zimmer das Mirabello Hotel zur perfekten Wahl für Ihren Aufenthalt. Bereiten Sie sich darauf vor, Komfort und Bequemlichkeit im Mirabello Hotel zu erleben. Buchen Sie jetzt für ein unvergessliches Erlebnis in Heraklion!

Highlights

Lage & Umfeld

Zentrale Lage in Heraklion mit guter Anbindung an Lokales, nahe Restaurants und kurze Wege zum Fährhafen und Bus.

Service & Komfort

Freundliches, hilfsbereites Personal und komfortable Zimmer sorgen für einen entspannten Aufenthalt.

Ausstattung & Genuss

Dachterasse mit Blick sowie Getränke- und Bar-Angebote laden zum Verweilen ein; kostenfreies WLAN plus Tourenberatung runden das Erlebnis ab.

Ausstattung

  • Aufzug
  • Fahrradverleih in der Nähe
  • Safe an der Rezeption
  • Mehrsprachiges Personal
  • Nichtraucherunterkunft
  • Unterstützung bei Touren/Tickets
  • Dachterrasse
  • Gratis Wifi
  • 24-Stunden-Rezeption
  • Terrasse
  • Gepäcklagerung
  • Barrierefrei
  • Elevator
  • Bicycle rentals nearby
  • Safe-deposit box at front desk
  • Multilingual staff
  • Smoke-free property
  • Tours/ticket assistance
  • Rooftop terrace
  • Free WiFi
  • 24-hour front desk
  • Terrace
  • Luggage storage
  • Wheelchair accessible

An- und Abreise

Check-in
03:00 PM
Check-out
11:00 AM

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Front desk staff will greet guests on arrival at the property.

Hausregeln

Haustiere

Haustiere sind nicht gestattet.

Nachhaltigkeitszertifikate

Die Unterkunft bestätigt, dass sie Maßnahmen zur Sicherheit der Gäste umsetzt.

Kinder und Zustellbetten

Keine Zustell- oder Extrabetten verfügbar

Allgemein

Gästen wird kostenlos Handdesinfektionsmittel zur Verfügung gestellt.

Covid

Die Unterkunft hält sich an die Sanierungsrichtlinien der COVID-19 Vorgaben (CDC).

Allgemein

Bargeldlose Zahlungen sind verfügbar.

Allgemein

Die Bettwäsche und Handtücher werden bei einer Temperatur von mindestens 60°C gewaschen.

Allgemein

Das Personal trägt persönliche Schutzausrüstung.

Allgemein

Temperaturprüfungen stehen unseren Gästen zur Verfügung.

Allgemein

Die Unterkunft wird mit Desinfektionsmitteln gereinigt.

Allgemein

Es gelten Abstandsregelungen.

Allgemein

Professioneller Gastgeber/Verwalter der Unterkunft

Zimmer und Preise

Wähle bei der Suche deine Reisedaten, um verfügbare Zimmer zu sehen.

Das sagen die Gäste

  • Cleanliness7.6

    The room was decently clean, but unfortunately the towels and sheets were dirty and stained.

  • Service9.1

    Staff were friendly and helpful whenever we had questions.

  • Location9.1

    Location was close to eateries and a short walk to the ferry and bus.

  • Room Quality8.0

    The room was clean, air-conditioned, and had a comfortable bed.

  • Amenities8.5

    Standard quality for this hotel tier.

  • Value for Money8.0

    Decent for the price, but could use some improvements.

  • Food and Beverage8.5

    Standard quality for this hotel tier.

  • Overall Experience8.4

    Overall a great hotel at a fair price.

Gästebewertungen

We arrived at 2.45 pm and the room was not ready until 3.15 pm . The ground floor rooms are behind the bar and the reception off the staff corridor so it feels like staff experience not the hotel experience . The bathroom was super small with the sink size of the airplane washroom. The shower doors were not clean from the guest before - splashed and dirty I understand that I paid for the cheap ground floor room however the Expedia is selling Economy Twin Room - ground floor as per photo no 32 (room) and no 11 or no 20 ( bathroom ). My room looked like photo no 29 (exactly ) or no 18 ( represented as single room ). My bathroom was photo no 24 ( single room bathroom)! According to the photos I received lower standard that I paid for . When I informed the reception about the situation they told me that this is the only room on the ground floor yet in fact they were 2 rooms . Room no 2 was occupied already . So I got a room no 1 - which in photos is represented as single room . The only reason I booked the economy twin on Expedia because the room review was 10 exceptional - and since they have only 2 ground floor rooms- then it has to be next doo Expedia sells different room then Mirabello Hotel accommodates you into .I also booked it 1 month ahead so if the Mirabello hotel did not have the room Expedia offers ( it’s only one available !)then it should not proceed with booking at all or it should Offer the upgrade not the downgrade . Stay away from ground floor rooms !

We arrived at 2.45 pm and the room was not ready until 3.15 pm . The ground floor rooms are behind the bar and the reception off the staff corridor so it feels like staff experience not the hotel experience . The bathroom was super small with the sink size of the airplane washroom. The shower doors were not clean from the guest before - splashed and dirty I understand that I paid for the cheap ground floor room however the Expedia is selling Economy Twin Room - ground floor as per photo no 32 (room) and no 11 or no 20 ( bathroom ). My room looked like photo no 29 (exactly ) or no 18 ( represented as single room ). My bathroom was photo no 24 ( single room bathroom)! According to the photos I received lower standard that I paid for . When I informed the reception about the situation they told me that this is the only room on the ground floor yet in fact they were 2 rooms . Room no 2 was occupied already . So I got a room no 1 - which in photos is represented as single room . The only reason I booked the economy twin on Expedia because the room review was 10 exceptional - and since they have only 2 ground floor rooms- then it has to be next doo Expedia sells different room then Mirabello Hotel accommodates you into .I also booked it 1 month ahead so if the Mirabello hotel did not have the room Expedia offers ( it’s only one available !)then it should not proceed with booking at all or it should Offer the upgrade not the downgrade . Stay away from ground floor rooms !

Mojtaba · 2/10

Cute place to stay. Walking distance from port.

Cute place to stay. Walking distance from port.

Shalyn · 10/10

The gentlemen at the front desk were great he helped us in getting a taxi from our hotel to the port in the morning when we had an early ferry and was very nice!

The gentlemen at the front desk were great he helped us in getting a taxi from our hotel to the port in the morning when we had an early ferry and was very nice!

Julia · 8/10

Location was close to eateries and a short walk to the ferry and bus. Property was clean and quiet, reception staff were able to help with location/directions. General area had a lot of graffiti which was off putting to the eye, but it also did not feel unsafe in the time we stayed so don’t let this out you off. This cannot be held against the property, it was safe with 24 hour reception.

Location was close to eateries and a short walk to the ferry and bus. Property was clean and quiet, reception staff were able to help with location/directions. General area had a lot of graffiti which was off putting to the eye, but it also did not feel unsafe in the time we stayed so don’t let this out you off. This cannot be held against the property, it was safe with 24 hour reception.

Zoe · 8/10

It was a fine hotel, better than I was expecting, and the price was great. Staff was friendly and the room was clean and ready when I arrived. The only issue I had was on my last night there was a lot of traffic that kept me up most of the night, which was something I didn’t experience on the other nights I was there. If you’re staying in Heraklion and want a decent, budget friendly hotel, this one exceeds expectations

It was a fine hotel, better than I was expecting, and the price was great. Staff was friendly and the room was clean and ready when I arrived. The only issue I had was on my last night there was a lot of traffic that kept me up most of the night, which was something I didn’t experience on the other nights I was there. If you’re staying in Heraklion and want a decent, budget friendly hotel, this one exceeds expectations

Quinten · 8/10

Nice area and friendly staff. Close to everything. Recommended!

Nice area and friendly staff. Close to everything. Recommended!

Enyu · 10/10

Overall a great hotel at a fair price. Suited our needs for a quick stop in Heraklion!

Overall a great hotel at a fair price. Suited our needs for a quick stop in Heraklion!

Peter · 8/10

The room was clean, air-conditioned, and had a quite a big and comfortable bed. Great location too, and the staff were very friendly and helpful. I had to check out a bit later than the regular time and was not charged extra. The bathroom was small, but that was a minor issue. Will come back if I visit Heraklion again!

The room was clean, air-conditioned, and had a quite a big and comfortable bed. Great location too, and the staff were very friendly and helpful. I had to check out a bit later than the regular time and was not charged extra. The bathroom was small, but that was a minor issue. Will come back if I visit Heraklion again!

Enyu · 10/10