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Heraklion, GR

Mirabello Hotel

20 Theotokopoulou St, Heraklion, Crete Island, 71202

2 estrellas

Sobre este hotel

Terraza en la Azotea y Alquiler de Bicicletas Disfruta de momentos de ocio en su máxima expresión con nuestra terraza en la azotea que ofrece impresionantes vistas y bicicletas para explorar la ciudad. Servicios Convenientes Disfruta de Wi-Fi gratuito, asistencia turística y un animado bar/salón para relajarte después de un día de exploración. Ubicación Céntrica Ubicado en el corazón de Heraklion, nuestro mostrador de recepción 24 horas, personal multilingüe y habitaciones acogedoras hacen del Hotel Mirabello la elección perfecta para tu estancia. ¡Prepárate para sumergirte en comodidad y conveniencia en el Hotel Mirabello! ¡Reserva ahora para vivir una experiencia memorable en Heraklion!

Lo destacado

Location y ambiente

En el centro de Heraklion, a pasos de restaurantes y con fácil acceso al ferry y a la terminal de autobuses.

Atención y confort

Personal multilingüe y servicio 24 horas, con habitaciones limpias y cama cómoda para una estancia agradable.

Servicios y terraza

Rooftop terrace para vistas y bicicletas para explorar la ciudad, junto con WiFi gratis y un bar/lounge para relajarte.

Servicios

  • Ascensor
  • Alquiler de bicicletas en los alrededores
  • Caja de seguridad en recepción
  • El personal multilingüe
  • Propiedad libre de humo
  • Asistencia turística/billetes
  • Terraza en la azotea
  • Wi-Fi gratis
  • Recepción las 24 horas
  • Terraza
  • Deposito de valijas
  • Silla de ruedas accesible
  • Elevator
  • Bicycle rentals nearby
  • Safe-deposit box at front desk
  • Multilingual staff
  • Smoke-free property
  • Tours/ticket assistance
  • Rooftop terrace
  • Free WiFi
  • 24-hour front desk
  • Terrace
  • Luggage storage
  • Wheelchair accessible

Entrada y salida

Entrada
03:00 PM
Salida
11:00 AM

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Front desk staff will greet guests on arrival at the property.

Normas del alojamiento

Mascotas

No se permiten mascotas.

Certificaciones de Sostenibilidad

La propiedad confirma que está implementando medidas de seguridad para los huéspedes.

Niños y camas adicionales

No se disponen de camas supletorias o adicionales.

General

A los huéspedes se les proporciona desinfectante de manos gratuito.

Covid

La propiedad sigue las prácticas de saneamiento de las pautas de COVID-19 (CDC).

General

Las transacciones sin efectivo están disponibles.

General

Las sábanas y toallas se lavan a una temperatura de al menos 60°C/140°F.

General

El personal utiliza equipo de protección personal.

General

Se realizan controles de temperatura a los huéspedes.

General

La propiedad se desinfecta regularmente.

General

Se han implementado medidas de distanciamiento social.

General

Anfitrión/gerente profesional de la propiedad

Habitaciones y tarifas

Elige fechas en la búsqueda para ver las habitaciones disponibles.

Opiniones de los huéspedes

  • Cleanliness7.6

    The room was decently clean, but unfortunately the towels and sheets were dirty and stained.

  • Service9.1

    Staff were friendly and helpful whenever we had questions.

  • Location9.1

    Location was close to eateries and a short walk to the ferry and bus.

  • Room Quality8.0

    The room was clean, air-conditioned, and had a comfortable bed.

  • Amenities8.5

    Standard quality for this hotel tier.

  • Value for Money8.0

    Decent for the price, but could use some improvements.

  • Food and Beverage8.5

    Standard quality for this hotel tier.

  • Overall Experience8.4

    Overall a great hotel at a fair price.

Opiniones de huéspedes

We arrived at 2.45 pm and the room was not ready until 3.15 pm . The ground floor rooms are behind the bar and the reception off the staff corridor so it feels like staff experience not the hotel experience . The bathroom was super small with the sink size of the airplane washroom. The shower doors were not clean from the guest before - splashed and dirty I understand that I paid for the cheap ground floor room however the Expedia is selling Economy Twin Room - ground floor as per photo no 32 (room) and no 11 or no 20 ( bathroom ). My room looked like photo no 29 (exactly ) or no 18 ( represented as single room ). My bathroom was photo no 24 ( single room bathroom)! According to the photos I received lower standard that I paid for . When I informed the reception about the situation they told me that this is the only room on the ground floor yet in fact they were 2 rooms . Room no 2 was occupied already . So I got a room no 1 - which in photos is represented as single room . The only reason I booked the economy twin on Expedia because the room review was 10 exceptional - and since they have only 2 ground floor rooms- then it has to be next doo Expedia sells different room then Mirabello Hotel accommodates you into .I also booked it 1 month ahead so if the Mirabello hotel did not have the room Expedia offers ( it’s only one available !)then it should not proceed with booking at all or it should Offer the upgrade not the downgrade . Stay away from ground floor rooms !

We arrived at 2.45 pm and the room was not ready until 3.15 pm . The ground floor rooms are behind the bar and the reception off the staff corridor so it feels like staff experience not the hotel experience . The bathroom was super small with the sink size of the airplane washroom. The shower doors were not clean from the guest before - splashed and dirty I understand that I paid for the cheap ground floor room however the Expedia is selling Economy Twin Room - ground floor as per photo no 32 (room) and no 11 or no 20 ( bathroom ). My room looked like photo no 29 (exactly ) or no 18 ( represented as single room ). My bathroom was photo no 24 ( single room bathroom)! According to the photos I received lower standard that I paid for . When I informed the reception about the situation they told me that this is the only room on the ground floor yet in fact they were 2 rooms . Room no 2 was occupied already . So I got a room no 1 - which in photos is represented as single room . The only reason I booked the economy twin on Expedia because the room review was 10 exceptional - and since they have only 2 ground floor rooms- then it has to be next doo Expedia sells different room then Mirabello Hotel accommodates you into .I also booked it 1 month ahead so if the Mirabello hotel did not have the room Expedia offers ( it’s only one available !)then it should not proceed with booking at all or it should Offer the upgrade not the downgrade . Stay away from ground floor rooms !

Mojtaba · 2/10

Cute place to stay. Walking distance from port.

Cute place to stay. Walking distance from port.

Shalyn · 10/10

The gentlemen at the front desk were great he helped us in getting a taxi from our hotel to the port in the morning when we had an early ferry and was very nice!

The gentlemen at the front desk were great he helped us in getting a taxi from our hotel to the port in the morning when we had an early ferry and was very nice!

Julia · 8/10

Location was close to eateries and a short walk to the ferry and bus. Property was clean and quiet, reception staff were able to help with location/directions. General area had a lot of graffiti which was off putting to the eye, but it also did not feel unsafe in the time we stayed so don’t let this out you off. This cannot be held against the property, it was safe with 24 hour reception.

Location was close to eateries and a short walk to the ferry and bus. Property was clean and quiet, reception staff were able to help with location/directions. General area had a lot of graffiti which was off putting to the eye, but it also did not feel unsafe in the time we stayed so don’t let this out you off. This cannot be held against the property, it was safe with 24 hour reception.

Zoe · 8/10

It was a fine hotel, better than I was expecting, and the price was great. Staff was friendly and the room was clean and ready when I arrived. The only issue I had was on my last night there was a lot of traffic that kept me up most of the night, which was something I didn’t experience on the other nights I was there. If you’re staying in Heraklion and want a decent, budget friendly hotel, this one exceeds expectations

It was a fine hotel, better than I was expecting, and the price was great. Staff was friendly and the room was clean and ready when I arrived. The only issue I had was on my last night there was a lot of traffic that kept me up most of the night, which was something I didn’t experience on the other nights I was there. If you’re staying in Heraklion and want a decent, budget friendly hotel, this one exceeds expectations

Quinten · 8/10

Nice area and friendly staff. Close to everything. Recommended!

Nice area and friendly staff. Close to everything. Recommended!

Enyu · 10/10

Overall a great hotel at a fair price. Suited our needs for a quick stop in Heraklion!

Overall a great hotel at a fair price. Suited our needs for a quick stop in Heraklion!

Peter · 8/10

The room was clean, air-conditioned, and had a quite a big and comfortable bed. Great location too, and the staff were very friendly and helpful. I had to check out a bit later than the regular time and was not charged extra. The bathroom was small, but that was a minor issue. Will come back if I visit Heraklion again!

The room was clean, air-conditioned, and had a quite a big and comfortable bed. Great location too, and the staff were very friendly and helpful. I had to check out a bit later than the regular time and was not charged extra. The bathroom was small, but that was a minor issue. Will come back if I visit Heraklion again!

Enyu · 10/10