Somerset Vientiane

Über dieses Hotel

Strategisch gelegenes Aparthotel Das Somerset Vientiane liegt zwischen der Rue Samsenthai und der Rue Setthathilah, nur einen Steinwurf vom Denkmal des Königs Fa Ngum entfernt und ist somit eine erstklassige Wahl für Geschäfts- und Freizeitreisende gleichermaßen. Luxuriöse Annehmlichkeiten Die Gäste können eine Vielzahl von Einrichtungen wie einen Tennisplatz, einen Pool, ein Fitnessstudio, eine Sauna und sogar einen Spielplatz für Kinder genießen. Das jederzeit verfügbare Personal und die 24-Stunden-Rezeption sorgen für ein reibungsloses Erlebnis während Ihres Aufenthalts. Ein Zuhause fernab von Zuhause Jedes Apartment verfügt über eine voll ausgestattete Küche, stilvolle Möbel und einen Arbeitsbereich. Das tägliche kontinentale Frühstück und die Nähe zu wichtigen Sehenswürdigkeiten wie dem Wat Sisaket und dem Nachtmarkt machen das Somerset Vientiane zu einer Top-Wahl. Buchen Sie jetzt für eine reizvolle Mischung aus Komfort und Bequemlichkeit im Somerset Vientiane!

Ausstattung

• Aussen Pool
• Parking
• Free Parking
• Swimming pool

An- und Abreise

Check-in

02:00 PM

Check-out

12:00 PM

Wähle bei der Suche deine Reisedaten, um verfügbare Zimmer zu sehen.

Das sagen die Gäste

• Cleanliness8.1

  Guests found the property nice and clean, but some noted issues with communication due to staff's English skills.

• Service9.1

  Staff were described as very helpful, friendly, and kind, contributing to a positive experience.

• Location7.6

  Location was considered inconvenient with few nearby dining options.

• Room Quality8.6

  Rooms were consistently described as spacious and comfortable.

• Amenities8.6

  Good amenities such as gym and pool, though some suggested improvement in fitness facilities.

• Value for Money8.1

  Overall value was seen as positive, although some felt the price could be better.

• Food and Beverage8.6

  Variety in breakfast options and satisfaction were noted.

• Overall Experience8.6

  General satisfaction was expressed, with most aspects meeting expectations.

Gästebewertungen

Спасибо управляющей Отеля! Очень вежливая и учтивая мадам. Очень внимательно относится ко всем постояльцам. Скажу больше, мы с ней попадаем по времени на завтраки. Она также как и все кушает со шведского стола предлагаемого отелем. Очень вкусный суп из рисовой лапши. Я его всегда заказываю утром. Хотя дома мы такое не едим. Мы в отеле останавливаемся с 2022 года на длительные сроки. Приятно видеть преображение вестибюля отеля в Рождественские праздники, Китайский новый год, традиционные Лаосские праздники. Обычно одно и тоже место надоедает и хочется нового. Но секрет Сомерсет в том что в него хочется вернуться каждый приезд в Вьентьян. Хотя сейчас стала огромная конкуренция среди отелей, строятся новые, стоят шикарные рядом, но Сомерсет радует не перегруженностью гостями он не так велик и домашним уютом, хорошим бассейном, ухоженным садом. Клининговая служба работает отлично, ежедневная уборка и смена белья, полотенец. Подушки и белье высокого качества. На каждое замечание руководства реагирует очень быстро. Отель реально стремится стать лучшим. За это большое спасибо!

Спасибо управляющей Отеля! Очень вежливая и учтивая мадам. Очень внимательно относится ко всем постояльцам. Скажу больше, мы с ней попадаем по времени на завтраки. Она также как и все кушает со шведского стола предлагаемого отелем. Очень вкусный суп из рисовой лапши. Я его всегда заказываю утром. Хотя дома мы такое не едим. Мы в отеле останавливаемся с 2022 года на длительные сроки. Приятно видеть преображение вестибюля отеля в Рождественские праздники, Китайский новый год, традиционные Лаосские праздники. Обычно одно и тоже место надоедает и хочется нового. Но секрет Сомерсет в том что в него хочется вернуться каждый приезд в Вьентьян. Хотя сейчас стала огромная конкуренция среди отелей, строятся новые, стоят шикарные рядом, но Сомерсет радует не перегруженностью гостями он не так велик и домашним уютом, хорошим бассейном, ухоженным садом. Клининговая служба работает отлично, ежедневная уборка и смена белья, полотенец. Подушки и белье высокого качества. На каждое замечание руководства реагирует очень быстро. Отель реально стремится стать лучшим. За это большое спасибо!

Когда находишься в отеле более месяца, хочется разнообразия в завтраке. Ранее я писал в отзывах. Сейчас при заказе номера, завтрак исключен из прайса. При прибытии на место вы говорите что нужен завтрак и оплачиваете дополнительно 12 долларов на человека за завтрак. Я лично готов платить больше если бы можно было заказать дополнительно еду на завтрак от базовой которую едим каждое утро со шведского стола. Тем более возможности у отеля есть, после завтрака они предлагают обеды и ужин в номер. Мне не хватает геркулесовой, пшенной каши на молоке утром. Хочется видеть больше фруктов и выпечки. Поэтому и предлагаю включить в меню на завтрак заказные позиции. То есть базовый завтрак он остается плюс дополнительный заказ индивидуально.

沒有

沒有

The fines for smoking have varied each time they've been collected over the past two weeks, from the first day onwards.

白痴死了

白痴死了

真的很爛

Highly NOT recommended. I stayed here for almost half a month, and honestly, I regret it. I stayed at this hotel for nearly two weeks, and this was one of the worst hotel experiences I’ve ever had. The front desk staff work in two shifts. One shift was actually quite friendly and helpful, but the other shift had a male supervisor whose attitude was extremely unpleasant and unprofessional. During our stay, we encountered several unexpected charges, and the pricing policies felt very unclear and inconsistent. It often seemed like they could come up with different reasons to charge guests extra money. The most ridiculous example was the 500,000 kip smoking fine. If the hotel has a strict no-smoking policy and charges a fine, this should be clearly explained and displayed to guests before or at check-in, rather than being brought up afterward when there is an issue. Even more frustrating, we had already booked and paid for the same room type, yet we were still asked to change rooms after checking in. We paid the same price but were expected to keep accommodating the hotel’s arrangements. This made the whole experience extremely unpleasant. And it’s not just the service. The room facilities are also quite old and outdated. Considering the price, the overall quality and value for money are simply not there. Maybe you can tolerate these problems if you only stay for one or two nights, but after staying for nearly half a month, all of these issues become much more obvious. For long-term guests, good service, transparent pricing, and decent room facilities should be basic requirements. Unfortunately, this hotel failed on all three. If you are considering staying here, I strongly recommend thinking twice. There are plenty of better options in Vientiane for the same price. Honestly, there is no reason to spend your money and end up having a frustrating experience. Overall: Highly NOT recommended.

Highly NOT recommended. I stayed here for almost half a month, and honestly, I regret it. I stayed at this hotel for nearly two weeks, and this was one of the worst hotel experiences I’ve ever had. The front desk staff work in two shifts. One shift was actually quite friendly and helpful, but the other shift had a male supervisor whose attitude was extremely unpleasant and unprofessional. During our stay, we encountered several unexpected charges, and the pricing policies felt very unclear and inconsistent. It often seemed like they could come up with different reasons to charge guests extra money. The most ridiculous example was the 500,000 kip smoking fine. If the hotel has a strict no-smoking policy and charges a fine, this should be clearly explained and displayed to guests before or at check-in, rather than being brought up afterward when there is an issue. Even more frustrating, we had already booked and paid for the same room type, yet we were still asked to change rooms after checking in. We paid the same price but were expected to keep accommodating the hotel’s arrangements. This made the whole experience extremely unpleasant. And it’s not just the service. The room facilities are also quite old and outdated. Considering the price, the overall quality and value for money are simply not there. Maybe you can tolerate these problems if you only stay for one or two nights, but after staying for nearly half a month, all of these issues become much more obvious. For long-term guests, good service, transparent pricing, and decent room facilities should be basic requirements. Unfortunately, this hotel failed on all three. If you are considering staying here, I strongly recommend thinking twice. There are plenty of better options in Vientiane for the same price. Honestly, there is no reason to spend your money and end up having a frustrating experience. Overall: Highly NOT recommended.

The breakfast was another disappointment. There was very little variety, and honestly, the food was not good. The bathroom facilities were also extremely outdated. The shower equipment looks old and poorly maintained. What I found particularly confusing was the bathtub. Isn’t a bathtub supposed to be used for taking a bath? We were told that we could not use it for bathing because it was considered dirty. Then what exactly is the bathtub there for — decoration? If the bathtub is not allowed to be used, this should be clearly stated before guests book the room. It makes no sense to provide a bathtub but then tell guests they cannot actually use it. The bathroom layout and facilities were also very inconvenient. There was no proper water spray/bidet next to the toilet, which is a basic facility that many guests would expect. After staying here for nearly half a month, the problems just kept adding up — poor service, unclear additional charges, outdated facilities, disappointing breakfast, and inconvenient bathroom equipment. For the price they charge, the overall experience is simply not acceptable. I would definitely not recommend this hotel and would choose somewhere else in Vientiane next time.

Highly NOT recommended. I stayed here for almost half a month, and honestly, I regret it. I stayed at this hotel for nearly two weeks, and this was one of the worst hotel experiences I’ve ever had. The front desk staff work in two shifts. One shift was actually quite friendly and helpful, but the other shift had a male supervisor whose attitude was extremely unpleasant and unprofessional. During our stay, we encountered several unexpected charges, and the pricing policies felt very unclear and inconsistent. It often seemed like they could come up with different reasons to charge guests extra money. The most ridiculous example was the 500,000 kip smoking fine. If the hotel has a strict no-smoking policy and charges a fine, this should be clearly explained and displayed to guests before or at check-in, rather than being brought up afterward when there is an issue. Even more frustrating, we had already booked and paid for the same room type, yet we were still asked to change rooms after checking in. We paid the same price but were expected to keep accommodating the hotel’s arrangements. This made the whole experience extremely unpleasant. And it’s not just the service. The room facilities are also quite old and outdated. Considering the price, the overall quality and value for money are simply not there. Maybe you can tolerate these problems if you only stay for one or two nights, but after staying for nearly half a month, all of these issues become much more obvious. For long-term guests, good service, transparent pricing, and decent room facilities should be basic requirements. Unfortunately, this hotel failed on all three. If you are considering staying here, I strongly recommend thinking twice. There are plenty of better options in Vientiane for the same price. Honestly, there is no reason to spend your money and end up having a frustrating experience. Overall: Highly NOT recommended.

Highly NOT recommended. I stayed here for almost half a month, and honestly, I regret it. I stayed at this hotel for nearly two weeks, and this was one of the worst hotel experiences I’ve ever had. The front desk staff work in two shifts. One shift was actually quite friendly and helpful, but the other shift had a male supervisor whose attitude was extremely unpleasant and unprofessional. During our stay, we encountered several unexpected charges, and the pricing policies felt very unclear and inconsistent. It often seemed like they could come up with different reasons to charge guests extra money. The most ridiculous example was the 500,000 kip smoking fine. If the hotel has a strict no-smoking policy and charges a fine, this should be clearly explained and displayed to guests before or at check-in, rather than being brought up afterward when there is an issue. Even more frustrating, we had already booked and paid for the same room type, yet we were still asked to change rooms after checking in. We paid the same price but were expected to keep accommodating the hotel’s arrangements. This made the whole experience extremely unpleasant. And it’s not just the service. The room facilities are also quite old and outdated. Considering the price, the overall quality and value for money are simply not there. Maybe you can tolerate these problems if you only stay for one or two nights, but after staying for nearly half a month, all of these issues become much more obvious. For long-term guests, good service, transparent pricing, and decent room facilities should be basic requirements. Unfortunately, this hotel failed on all three. If you are considering staying here, I strongly recommend thinking twice. There are plenty of better options in Vientiane for the same price. Honestly, there is no reason to spend your money and end up having a frustrating experience. Overall: Highly NOT recommended.

The breakfast was another disappointment. There was very little variety, and honestly, the food was not good. The bathroom facilities were also extremely outdated. The shower equipment looks old and poorly maintained. What I found particularly confusing was the bathtub. Isn’t a bathtub supposed to be used for taking a bath? We were told that we could not use it for bathing because it was considered dirty. Then what exactly is the bathtub there for — decoration? If the bathtub is not allowed to be used, this should be clearly stated before guests book the room. It makes no sense to provide a bathtub but then tell guests they cannot actually use it. The bathroom layout and facilities were also very inconvenient. There was no proper water spray/bidet next to the toilet, which is a basic facility that many guests would expect. After staying here for nearly half a month, the problems just kept adding up — poor service, unclear additional charges, outdated facilities, disappointing breakfast, and inconvenient bathroom equipment. For the price they charge, the overall experience is simply not acceptable. I would definitely not recommend this hotel and would choose somewhere else in Vientiane next time.

Love the space and that we can do our own Landry. My son loves the pool area.

Love the space and that we can do our own Landry. My son loves the pool area.

I didnt like that our room didn't have a smart tv and we stayed there for 6 days. So we ended up just watching on our ipads.