Somerset Vientiane

Sobre este hotel

Apartotel Estrategicamente Localizado O Somerset Vientiane está localizado entre a Rue Samsenthai e a Rue Setthathilah, a dois passos da estátua do Rei Fa Ngum, tornando-se uma escolha premium tanto para viajantes a negócios quanto para lazer. Amenidades Luxuosas Os hóspedes podem desfrutar de uma variedade de instalações, como uma quadra de tênis, piscina, sala de fitness, sauna e até um parque infantil. A equipe disponível e a recepção 24 horas garantem uma experiência tranquila durante a sua estadia. Casa Longe de Casa Cada apartamento possui uma cozinha totalmente equipada, mobiliário elegante e um espaço de trabalho designado. O café da manhã continental diário e a proximidade de atrações-chave como o Wat Sisaket e o Mercado Noturno fazem do Somerset Vientiane uma escolha principal. Reserve agora para uma mistura encantadora de conforto e conveniência no Somerset Vientiane!

Comodidades

• Parking
• Free Parking
• Swimming pool

Check-in e check-out

Check-in

02:00 PM

Check-out

12:00 PM

Escolha datas na busca para ver os quartos disponíveis.

Percepção dos hóspedes

• Cleanliness8.1

  Guests found the property nice and clean, but some noted issues with communication due to staff's English skills.

• Service9.1

  Staff were described as very helpful, friendly, and kind, contributing to a positive experience.

• Location7.6

  Location was considered inconvenient with few nearby dining options.

• Room Quality8.6

  Rooms were consistently described as spacious and comfortable.

• Amenities8.6

  Good amenities such as gym and pool, though some suggested improvement in fitness facilities.

• Value for Money8.1

  Overall value was seen as positive, although some felt the price could be better.

• Food and Beverage8.6

  Variety in breakfast options and satisfaction were noted.

• Overall Experience8.6

  General satisfaction was expressed, with most aspects meeting expectations.

Avaliações de hóspedes

白痴死了

白痴死了

真的很爛

沒有

沒有

The fines for smoking have varied each time they've been collected over the past two weeks, from the first day onwards.

The breakfast was another disappointment. There was very little variety, and honestly, the food was not good. The bathroom facilities were also extremely outdated. The shower equipment looks old and poorly maintained. What I found particularly confusing was the bathtub. Isn’t a bathtub supposed to be used for taking a bath? We were told that we could not use it for bathing because it was considered dirty. Then what exactly is the bathtub there for — decoration? If the bathtub is not allowed to be used, this should be clearly stated before guests book the room. It makes no sense to provide a bathtub but then tell guests they cannot actually use it. The bathroom layout and facilities were also very inconvenient. There was no proper water spray/bidet next to the toilet, which is a basic facility that many guests would expect. After staying here for nearly half a month, the problems just kept adding up — poor service, unclear additional charges, outdated facilities, disappointing breakfast, and inconvenient bathroom equipment. For the price they charge, the overall experience is simply not acceptable. I would definitely not recommend this hotel and would choose somewhere else in Vientiane next time.

The breakfast was another disappointment. There was very little variety, and honestly, the food was not good. The bathroom facilities were also extremely outdated. The shower equipment looks old and poorly maintained. What I found particularly confusing was the bathtub. Isn’t a bathtub supposed to be used for taking a bath? We were told that we could not use it for bathing because it was considered dirty. Then what exactly is the bathtub there for — decoration? If the bathtub is not allowed to be used, this should be clearly stated before guests book the room. It makes no sense to provide a bathtub but then tell guests they cannot actually use it. The bathroom layout and facilities were also very inconvenient. There was no proper water spray/bidet next to the toilet, which is a basic facility that many guests would expect. After staying here for nearly half a month, the problems just kept adding up — poor service, unclear additional charges, outdated facilities, disappointing breakfast, and inconvenient bathroom equipment. For the price they charge, the overall experience is simply not acceptable. I would definitely not recommend this hotel and would choose somewhere else in Vientiane next time.

The service attitude was extremely poor. To be fair, there was one shift of staff who provided good service and had a much better attitude. However, the supervisor from the other shift was extremely disappointing. I honestly don’t understand what I’m supposed to “understand” about his behavior. Unreasonable and arbitrary charges? Wouldn’t it be much better to simply have clear, transparent pricing from the beginning? If there are additional fees or penalties, just clearly state the prices and rules upfront. Guests can understand and accept reasonable charges when everything is clearly explained. There is absolutely no need to make things confusing by charging different amounts or giving different reasons afterward.

Highly NOT recommended. I stayed here for almost half a month, and honestly, I regret it. I stayed at this hotel for nearly two weeks, and this was one of the worst hotel experiences I’ve ever had. The front desk staff work in two shifts. One shift was actually quite friendly and helpful, but the other shift had a male supervisor whose attitude was extremely unpleasant and unprofessional. During our stay, we encountered several unexpected charges, and the pricing policies felt very unclear and inconsistent. It often seemed like they could come up with different reasons to charge guests extra money. The most ridiculous example was the 500,000 kip smoking fine. If the hotel has a strict no-smoking policy and charges a fine, this should be clearly explained and displayed to guests before or at check-in, rather than being brought up afterward when there is an issue. Even more frustrating, we had already booked and paid for the same room type, yet we were still asked to change rooms after checking in. We paid the same price but were expected to keep accommodating the hotel’s arrangements. This made the whole experience extremely unpleasant. And it’s not just the service. The room facilities are also quite old and outdated. Considering the price, the overall quality and value for money are simply not there. Maybe you can tolerate these problems if you only stay for one or two nights, but after staying for nearly half a month, all of these issues become much more obvious. For long-term guests, good service, transparent pricing, and decent room facilities should be basic requirements. Unfortunately, this hotel failed on all three. If you are considering staying here, I strongly recommend thinking twice. There are plenty of better options in Vientiane for the same price. Honestly, there is no reason to spend your money and end up having a frustrating experience. Overall: Highly NOT recommended.

Highly NOT recommended. I stayed here for almost half a month, and honestly, I regret it. I stayed at this hotel for nearly two weeks, and this was one of the worst hotel experiences I’ve ever had. The front desk staff work in two shifts. One shift was actually quite friendly and helpful, but the other shift had a male supervisor whose attitude was extremely unpleasant and unprofessional. During our stay, we encountered several unexpected charges, and the pricing policies felt very unclear and inconsistent. It often seemed like they could come up with different reasons to charge guests extra money. The most ridiculous example was the 500,000 kip smoking fine. If the hotel has a strict no-smoking policy and charges a fine, this should be clearly explained and displayed to guests before or at check-in, rather than being brought up afterward when there is an issue. Even more frustrating, we had already booked and paid for the same room type, yet we were still asked to change rooms after checking in. We paid the same price but were expected to keep accommodating the hotel’s arrangements. This made the whole experience extremely unpleasant. And it’s not just the service. The room facilities are also quite old and outdated. Considering the price, the overall quality and value for money are simply not there. Maybe you can tolerate these problems if you only stay for one or two nights, but after staying for nearly half a month, all of these issues become much more obvious. For long-term guests, good service, transparent pricing, and decent room facilities should be basic requirements. Unfortunately, this hotel failed on all three. If you are considering staying here, I strongly recommend thinking twice. There are plenty of better options in Vientiane for the same price. Honestly, there is no reason to spend your money and end up having a frustrating experience. Overall: Highly NOT recommended.

The breakfast was another disappointment. There was very little variety, and honestly, the food was not good. The bathroom facilities were also extremely outdated. The shower equipment looks old and poorly maintained. What I found particularly confusing was the bathtub. Isn’t a bathtub supposed to be used for taking a bath? We were told that we could not use it for bathing because it was considered dirty. Then what exactly is the bathtub there for — decoration? If the bathtub is not allowed to be used, this should be clearly stated before guests book the room. It makes no sense to provide a bathtub but then tell guests they cannot actually use it. The bathroom layout and facilities were also very inconvenient. There was no proper water spray/bidet next to the toilet, which is a basic facility that many guests would expect. After staying here for nearly half a month, the problems just kept adding up — poor service, unclear additional charges, outdated facilities, disappointing breakfast, and inconvenient bathroom equipment. For the price they charge, the overall experience is simply not acceptable. I would definitely not recommend this hotel and would choose somewhere else in Vientiane next time.

Highly NOT recommended. I stayed here for almost half a month, and honestly, I regret it. I stayed at this hotel for nearly two weeks, and this was one of the worst hotel experiences I’ve ever had. The front desk staff work in two shifts. One shift was actually quite friendly and helpful, but the other shift had a male supervisor whose attitude was extremely unpleasant and unprofessional. During our stay, we encountered several unexpected charges, and the pricing policies felt very unclear and inconsistent. It often seemed like they could come up with different reasons to charge guests extra money. The most ridiculous example was the 500,000 kip smoking fine. If the hotel has a strict no-smoking policy and charges a fine, this should be clearly explained and displayed to guests before or at check-in, rather than being brought up afterward when there is an issue. Even more frustrating, we had already booked and paid for the same room type, yet we were still asked to change rooms after checking in. We paid the same price but were expected to keep accommodating the hotel’s arrangements. This made the whole experience extremely unpleasant. And it’s not just the service. The room facilities are also quite old and outdated. Considering the price, the overall quality and value for money are simply not there. Maybe you can tolerate these problems if you only stay for one or two nights, but after staying for nearly half a month, all of these issues become much more obvious. For long-term guests, good service, transparent pricing, and decent room facilities should be basic requirements. Unfortunately, this hotel failed on all three. If you are considering staying here, I strongly recommend thinking twice. There are plenty of better options in Vientiane for the same price. Honestly, there is no reason to spend your money and end up having a frustrating experience. Overall: Highly NOT recommended.

Highly NOT recommended. I stayed here for almost half a month, and honestly, I regret it. I stayed at this hotel for nearly two weeks, and this was one of the worst hotel experiences I’ve ever had. The front desk staff work in two shifts. One shift was actually quite friendly and helpful, but the other shift had a male supervisor whose attitude was extremely unpleasant and unprofessional. During our stay, we encountered several unexpected charges, and the pricing policies felt very unclear and inconsistent. It often seemed like they could come up with different reasons to charge guests extra money. The most ridiculous example was the 500,000 kip smoking fine. If the hotel has a strict no-smoking policy and charges a fine, this should be clearly explained and displayed to guests before or at check-in, rather than being brought up afterward when there is an issue. Even more frustrating, we had already booked and paid for the same room type, yet we were still asked to change rooms after checking in. We paid the same price but were expected to keep accommodating the hotel’s arrangements. This made the whole experience extremely unpleasant. And it’s not just the service. The room facilities are also quite old and outdated. Considering the price, the overall quality and value for money are simply not there. Maybe you can tolerate these problems if you only stay for one or two nights, but after staying for nearly half a month, all of these issues become much more obvious. For long-term guests, good service, transparent pricing, and decent room facilities should be basic requirements. Unfortunately, this hotel failed on all three. If you are considering staying here, I strongly recommend thinking twice. There are plenty of better options in Vientiane for the same price. Honestly, there is no reason to spend your money and end up having a frustrating experience. Overall: Highly NOT recommended.

The breakfast was another disappointment. There was very little variety, and honestly, the food was not good. The bathroom facilities were also extremely outdated. The shower equipment looks old and poorly maintained. What I found particularly confusing was the bathtub. Isn’t a bathtub supposed to be used for taking a bath? We were told that we could not use it for bathing because it was considered dirty. Then what exactly is the bathtub there for — decoration? If the bathtub is not allowed to be used, this should be clearly stated before guests book the room. It makes no sense to provide a bathtub but then tell guests they cannot actually use it. The bathroom layout and facilities were also very inconvenient. There was no proper water spray/bidet next to the toilet, which is a basic facility that many guests would expect. After staying here for nearly half a month, the problems just kept adding up — poor service, unclear additional charges, outdated facilities, disappointing breakfast, and inconvenient bathroom equipment. For the price they charge, the overall experience is simply not acceptable. I would definitely not recommend this hotel and would choose somewhere else in Vientiane next time.

Love the space and that we can do our own Landry. My son loves the pool area.

Love the space and that we can do our own Landry. My son loves the pool area.

I didnt like that our room didn't have a smart tv and we stayed there for 6 days. So we ended up just watching on our ipads.