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Chicago, US

The Royal Sonesta Chicago Downtown

71 E Wacker Dr

4 estrellas · Calificación 9.4/10

Sobre este hotel

Luxurious Accommodations with Stunning Views Experience the newly renovated Royal Sonesta Chicago Downtown at the Riverwalk, just steps away from the vibrant Magnificent Mile. Enjoy breathtaking views of the city or the Chicago River from your room, equipped with modern amenities like a 48-inch flat-screen TV and a coffee maker. Delicious Dining Options Indulge in Midwestern-inspired dishes at the modern American tavern, Hoyt's, while taking in the scenic views of the Chicago River. Start your day with a delicious breakfast, grab a leisurely lunch, or enjoy a hearty dinner - all without leaving the hotel. Convenient Location and Amenities With a 24-hour fitness centre, on-site dining, and WiFi access, Royal Sonesta Chicago ensures a comfortable stay. Plus, take advantage of the business centre, ballroom, and meeting spaces available for your convenience. Ready to elevate your Chicago experience? Book your stay at Royal Sonesta Chicago Downtown at the Riverwalk today!

Lo destacado

Nearby Attractions & Vibe

Steps from the Riverwalk, Magnificent Mile, Millennium Park, and The Art Institute—enjoy a central Chicago experience within a short walk.

Service & Comfort

Known for friendly, helpful staff and clean, spacious rooms with quiet beds and quick check-in to make you feel at home.

Dining & Amenities

Dine at Hoy’s with river views and savor modern American fare, plus in-room coffee makers, mini-fridges, and 24-hour facilities.

Servicios

  • Parking
Los 60 servicios
  • Instalaciones de fitness
  • Wi-Fi disponible
  • Wi-Fi gratis
  • Estacionamiento
  • Habitaciones para no fumadores
  • Aire acondicionado
  • Gimnasio
  • Recepción las 24 horas
  • Restaurante
  • Centro de negocios
  • Calefacción
  • Habitaciones familiares
  • Mascotas permitidas
  • Ascensor
  • Lavadero
  • Bar
  • Fax/fotocopiadora
  • Instalaciones para personas discapacitadas
  • Servicio de planchado
  • Instalaciones para reuniones/banquetes
  • Limpieza en seco
  • El señor que estaciona los autos
  • No fumar en todo
  • Estacionamiento privado
  • Entrada/salida privada
  • Garaje de Estacionamiento
  • Servicio de conserjería
  • Silla de ruedas accesible
  • Cajero automático/cajero automático en el sitio
  • Inodoro con barras de apoyo
  • Ayudas visuales: Braille
  • El personal cumple con los protocolos de seguridad locales.
  • Ropa lavada según las pautas de las autoridades locales.
  • Habitaciones desinfectadas entre estancias.
  • Normas de limpieza que son efectivas contra el Coronavirus
  • Desinfectante de manos en la habitación y áreas clave
  • Pago sin efectivo disponible
  • Botiquín de primeros auxilios disponible
  • Vajilla y cubiertos desinfectados
  • Factura proporcionada
  • Los huéspedes pueden optar por no recibir ningún servicio de limpieza durante la estancia.
  • alarmas de humo
  • Se eliminan los artículos de papelería compartidos, como menús y bolígrafos.
  • Acceso clave
  • seguridad las 24 horas
  • Comida entregada: cubierta de forma segura
  • Alarma de seguridad
  • Acceso con tarjeta llave
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Business center
  • Heating
  • Family rooms

Entrada y salida

Entrada
04:00 PM
Salida
11:00 AM

Qué hay cerca

  • Millennium Park (Cloud Gate / The Bean)0.6 km
  • Art Institute of Chicago0.8 km
  • Willis Tower (Skydeck)1.7 km
  • The Magnificent Mile (North Michigan Avenue)0.5 km
  • 360 CHICAGO at John Hancock Center1.2 km
  • Navy Pier1.9 km
  • Chicago Union Station2.0 km
  • Shedd Aquarium2.3 km
  • O'Hare International Airport (ORD)27 km
  • Chicago Riverwalk0.2 km

Habitaciones y tarifas

Elige fechas en la búsqueda para ver las habitaciones disponibles.

Opiniones de los huéspedes

  • Cleanliness9.9

    Multiple reviews explicitly call the hotel and rooms 'clean' and note tidy rooms and housekeeping (clean rooms, early check-in and packages received without issue).

  • Service9.9

    Staff repeatedly described as friendly, helpful, and kind (helpful valet, bellmen praised); isolated service problems (parking app confusion, missing vouchers, occasional housekeeping timing) but overall strong service sentiment.

  • Location10.0

    Overwhelming praise for central location and river views — described as 'very central', 'amazing location', 'perfect for city exploring' and 'room view of the river was stunning'.

  • Room Quality9.9

    Many guests praise spacious, comfortable rooms and beds, quiet rooms and large bathrooms; isolated negatives include an incorrectly sized corner room for one guest and a non-functional shower in another room.

  • Amenities8.5

    Valet and parking available but guests reported parking booking complexity and high cost; some expected amenities missing (no minibar, no room service for some) — generally adequate but with gaps noted.

  • Value for Money8.5

    Mixed sentiment: guests found the location and rooms excellent but several mentioned high prices, breakfast not included and perceived price drops after booking; some felt loyalty perks (vouchers) were not honoured.

  • Food and Beverage8.5

    Limited mentions: breakfast not included and restaurant prices described as high; promised drink vouchers not always delivered — no strong positive F&B sentiment in reviews.

  • Overall Experience10.0

    Majority of reviews describe a 'fabulous' experience, intent to return, excellent stays for events and sightseeing — overall sentiment is highly positive despite some isolated issues.

Opiniones de huéspedes

Posizione

Posizione

Maria Cristina · 8/10
Gábor · 9/10

Great location, rooms were very clean and staff were lovely

Great location, rooms were very clean and staff were lovely

Paid for breakfast but was charged by both booking.com and the hotel has charged me extra and can't get anywhere with the hotel or booking.com so very disappointed at paying over the odds for a $25 breakfast. We were told on check in that we were upgraded as our room wasn't available that we booked and one of the rooms was a downgrade which was disappointing. That same room had a issue with damp and kept on getting jammed, very little response on check in. The door needs to be replaced so hopefully they will and to be told on check in nothing to pay to get a charge on my card for nearly $300 the day we left! The hotel also took a $100 per night room charge because we booked through booking.com

Shirley Ann · 8/10
Eduardo · 10/10
Mayyadah · 9/10

Everything was perfect

Everything was perfect

No complaints

Teresa · 10/10
Kata · 9/10
christophe · 8/10