Nearby Attractions & Vibe
Steps from the Riverwalk, Magnificent Mile, Millennium Park, and The Art Institute—enjoy a central Chicago experience within a short walk.
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Chicago, US
The Royal Sonesta Chicago Downtown
71 E Wacker Dr
4 estrelas · Nota dos hóspedes 9.4/10
Sobre este hotel
Luxurious Accommodations with Stunning Views Experience the newly renovated Royal Sonesta Chicago Downtown at the Riverwalk, just steps away from the vibrant Magnificent Mile. Enjoy breathtaking views of the city or the Chicago River from your room, equipped with modern amenities like a 48-inch flat-screen TV and a coffee maker. Delicious Dining Options Indulge in Midwestern-inspired dishes at the modern American tavern, Hoyt's, while taking in the scenic views of the Chicago River. Start your day with a delicious breakfast, grab a leisurely lunch, or enjoy a hearty dinner - all without leaving the hotel. Convenient Location and Amenities With a 24-hour fitness centre, on-site dining, and WiFi access, Royal Sonesta Chicago ensures a comfortable stay. Plus, take advantage of the business centre, ballroom, and meeting spaces available for your convenience. Ready to elevate your Chicago experience? Book your stay at Royal Sonesta Chicago Downtown at the Riverwalk today!
Destaques
Service & Comfort
Known for friendly, helpful staff and clean, spacious rooms with quiet beds and quick check-in to make you feel at home.
Dining & Amenities
Dine at Hoy’s with river views and savor modern American fare, plus in-room coffee makers, mini-fridges, and 24-hour facilities.
Comodidades
- Parking
Todas as 60 comodidades
- Instalações de ginástica
- WiFi disponível
- WiFi gratuito
- Estacionamento
- Quartos para não fumadores
- Ar condicionado
- Centro de fitness
- Receção 24 horas
- Restaurante
- Centro de negócios
- Aquecimento
- Quartos familiares
- Animais permitidos
- Elevador
- Lavanderia
- Bar - Bar
- Fax/xeroxagem
- Instalações para hóspedes com mobilidade reduzida
- Serviço de engomadoria
- Instalações para reuniões/eventos
- Lavanderia a seco
- Estacionamento com manobrista
- Para não fumantes
- Estacionamento privado
- Check-in/check-out privado
- Estacionamento coberto
- Serviço de Concierge
- Acessível para cadeira de rodas
- Caixa eletrônico no local
- Sanita com barras de apoio
- Ajudas visuais: Braille
- A equipe segue os protocolos de segurança locais
- Roupa lavada de acordo com as diretrizes locais.
- Quartos de hóspedes desinfetados entre estadias
- Padrões de limpeza eficazes contra o Coronavírus
- Álcool em gel no quarto de hóspedes e áreas-chave.
- Pagamento sem dinheiro disponível.
- Kit de primeiros socorros disponível
- Utensílios de mesa e talheres higienizados.
- Fatura fornecida
- Os hóspedes podem optar por não receber serviços de limpeza durante a estadia.
- Detetores de fumaça
- Itens de papelaria compartilhados, como menus e canetas, são removidos.
- Acesso à chave
- Segurança 24 horas
- Comida entregue - coberta com segurança
- Alarme de segurança
- Acesso com cartão chave
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Business center
- Heating
- Family rooms
Check-in e check-out
- Check-in
- 04:00 PM
- Check-out
- 11:00 AM
O que há por perto
- Millennium Park (Cloud Gate / The Bean)0.6 km
- Art Institute of Chicago0.8 km
- Willis Tower (Skydeck)1.7 km
- The Magnificent Mile (North Michigan Avenue)0.5 km
- 360 CHICAGO at John Hancock Center1.2 km
- Navy Pier1.9 km
- Chicago Union Station2.0 km
- Shedd Aquarium2.3 km
- O'Hare International Airport (ORD)27 km
- Chicago Riverwalk0.2 km
Quartos e tarifas
Escolha datas na busca para ver os quartos disponíveis.
Percepção dos hóspedes
- Cleanliness9.9
Multiple reviews explicitly call the hotel and rooms 'clean' and note tidy rooms and housekeeping (clean rooms, early check-in and packages received without issue).
- Service9.9
Staff repeatedly described as friendly, helpful, and kind (helpful valet, bellmen praised); isolated service problems (parking app confusion, missing vouchers, occasional housekeeping timing) but overall strong service sentiment.
- Location10.0
Overwhelming praise for central location and river views — described as 'very central', 'amazing location', 'perfect for city exploring' and 'room view of the river was stunning'.
- Room Quality9.9
Many guests praise spacious, comfortable rooms and beds, quiet rooms and large bathrooms; isolated negatives include an incorrectly sized corner room for one guest and a non-functional shower in another room.
- Amenities8.5
Valet and parking available but guests reported parking booking complexity and high cost; some expected amenities missing (no minibar, no room service for some) — generally adequate but with gaps noted.
- Value for Money8.5
Mixed sentiment: guests found the location and rooms excellent but several mentioned high prices, breakfast not included and perceived price drops after booking; some felt loyalty perks (vouchers) were not honoured.
- Food and Beverage8.5
Limited mentions: breakfast not included and restaurant prices described as high; promised drink vouchers not always delivered — no strong positive F&B sentiment in reviews.
- Overall Experience10.0
Majority of reviews describe a 'fabulous' experience, intent to return, excellent stays for events and sightseeing — overall sentiment is highly positive despite some isolated issues.
Avaliações de hóspedes
Posizione
Posizione
Great location, rooms were very clean and staff were lovely
Great location, rooms were very clean and staff were lovely
Paid for breakfast but was charged by both booking.com and the hotel has charged me extra and can't get anywhere with the hotel or booking.com so very disappointed at paying over the odds for a $25 breakfast. We were told on check in that we were upgraded as our room wasn't available that we booked and one of the rooms was a downgrade which was disappointing. That same room had a issue with damp and kept on getting jammed, very little response on check in. The door needs to be replaced so hopefully they will and to be told on check in nothing to pay to get a charge on my card for nearly $300 the day we left! The hotel also took a $100 per night room charge because we booked through booking.com
Everything was perfect
Everything was perfect
No complaints