Nearby Attractions & Vibe
Steps from the beach and a vibrant Puerto Vallarta setting, with a family-friendly atmosphere and convenient access to the center.
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Puerto Vallarta, MX
Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive
Blvd. Francisco Medina Ascencio 2699
4 estrellas · Calificación 8.6/10
Sobre este hotel
Tropical Oasis in Puerto Vallarta's Hotel Zone Luxurious Spa Experience Indulge in relaxation at our spa with a hot tub and Temázcal sauna. Enjoy a variety of treatments like massage and aromatherapy in a serene setting. Authentic Mexican Dining Savor the flavors of Mexico at our 3 restaurants. Experience traditional Mexican cuisine while surrounded by charming decor and a welcoming atmosphere. Convenient Beach Access Located just steps away from the beach, our hotel also offers a free shuttle service for guests. Explore the sandy shores or take a short drive to the vibrant center of Puerto Vallarta. Ready to experience the beauty of Puerto Vallarta at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive? Book your stay now!
Lo destacado
Service & Comfort
Guests praise friendly, attentive staff and a comfortable stay, with consistent service to enhance relaxation.
Distinctive Dining & Wellness
Authentic Mexican dining across 3 restaurants, plus a luxurious spa experience with massage options for a serene retreat.
Servicios
- Swimming pool
Los 31 servicios
- Habitaciones para no fumadores
- Aire acondicionado
- Piscina
- Recepción las 24 horas
- Restaurante
- Terraza
- Jardín
- Lavadero
- Caja de Depósitos Seguros
- Bar
- Mostrador de información turística
- Servicios de masajes
- Spa/centro de bienestar
- Piscina al aire libre
- limpieza diaria
- Servicio de conserjería
- Piscina temperada
- Bar de la piscina
- Tumbonas o sillas de playa.
- El personal cumple con los protocolos de seguridad locales.
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Terrace
- Garden
- Laundry
- Safety deposit box
- Tour desk
- Massage services
Entrada y salida
- Entrada
- 03:00 PM
- Salida
- 12:00 PM
Habitaciones y tarifas
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Opiniones de los huéspedes
- Cleanliness6.8
Multiple reviews call the property 'sucio' and mention broken mosquito nets and general lack of maintenance; clear cleanliness concerns.
- Service10.0
Consistently praised: staff described as very kind and attentive (several mentions, including a named waiter praised for excellent service).
- Location10.0
Several guests mention being close to the beach or praise the location and family-friendly setting; a few note distance but overall location perceived as convenient.
- Room Quality7.0
Many reports of broken fixtures (bathtub, lavabo), weak closet, broken safe, missing bulbs and general maintenance problems in rooms.
- Amenities8.0
Pool, bar and some amenities are praised (large pool), but complaints include no in-room Wi‑Fi, lack of minibar/coffee maker, single restaurant and limited pool hours.
- Value for Money7.2
Several guests complain about misleading photos, aggressive/embarrassing membership sales tactics and feeling the reality did not match paid expectations.
- Food and Beverage10.0
Food is frequently described as good or delicious and breakfast buffet praised, though some note limited variety and watered-down drinks.
- Overall Experience9.8
Mixed but overall positive tenor: friendly staff, pleasant pool and family atmosphere weigh strongly, despite cleanliness, room maintenance and sales issues.