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Melbourne, AU
Mercure Melbourne Southbank
Corner of Southgate Ave & Riverside Quay
4 estrellas · Calificación 8.4/10
Sobre este hotel
Luxurious Accommodation Experience the newly refurbished Mercure Melbourne Southbank, offering 275 rooms with modern amenities including a kitchenette, Wi-Fi, and air conditioning. Convenient Location Situated just steps away from Southbank Promenade and Bourke Street Mall, our hotel is the perfect base for exploring Melbourne's top attractions like Crown Casino and Flinders Street Station. Exceptional Services Enjoy our guest laundry, 24-hour front desk, and spacious meeting spaces. Indulge in buffet breakfast at our restaurant or opt for in-room dining. Don't worry about parking with fixed-price options available at Wilson Eureka Carpark. Book now to elevate your Melbourne experience at Mercure Melbourne Southbank!
Servicios
- Parking
Los 56 servicios
- Wi-Fi disponible
- Wi-Fi gratis
- Estacionamiento
- Habitaciones para no fumadores
- Aire acondicionado
- Recepción las 24 horas
- Restaurante
- Servicio de habitaciones
- Calefacción
- Habitaciones familiares
- Ascensor
- Lavadero
- Deposito de valijas
- Entrada/salida exprés
- Bar
- Instalaciones para personas discapacitadas
- Instalaciones para reuniones/banquetes
- No fumar en todo
- limpieza diaria
- Area designada para fumar
- Aparcamiento accesible
- Garaje de Estacionamiento
- Servicio de conserjería
- Vino/champán
- Cafetería en el sitio
- El personal cumple con los protocolos de seguridad locales.
- Ropa lavada según las pautas de las autoridades locales.
- Habitaciones desinfectadas entre estancias.
- Normas de limpieza que son efectivas contra el Coronavirus
- Desinfectante de manos en la habitación y áreas clave
- Pago sin efectivo disponible
- Extintores
- Botiquín de primeros auxilios disponible
- Registro de entrada/salida sin contacto
- Factura proporcionada
- Los huéspedes pueden optar por no recibir ningún servicio de limpieza durante la estancia.
- alarmas de humo
- Propiedad limpiada por empresas de limpieza profesionales.
- Comida entregada en la habitación de huéspedes.
- CCTV fuera de la propiedad
- CCTV en áreas comunes
- Alarma de seguridad
- Acceso con tarjeta llave
- Aplicación móvil para servicio de habitaciones
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Family rooms
- Lift / Elevator
- Laundry
Entrada y salida
- Entrada
- 02:00 PM
- Salida
- 11:00 AM
Accesibilidad
Puntuación de accesibilidad: 0
Habitaciones y tarifas
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Opiniones de los huéspedes
- Cleanliness7.8
Several reviews mention cleanliness positively, though some also note issues like mouldy showers and concerns about the overall state.
- Service8.8
Many reviews highlight friendly and helpful staff, with some mentioning good communication.
- Location9.3
The location is frequently praised as great, very convenient for accessing city amenities.
- Room Quality7.8
Rooms are spacious and generally clean, but some mention outdated features and specific issues like being allocated a wheelchair-friendly room unexpectedly.
- Amenities7.8
Limited mention of amenities, with some requests for additional features like a sauna and pool.
- Value for Money8.3
Noted to be great value for the location, although some mentions of issues could affect perceived value.
- Food and Beverage8.8
Highlights include a well-enjoyed breakfast; however, room service was criticized for its unconventional delivery method.
- Overall Experience8.3
Overall experience is generally positive but includes significant negative feedback related to certain rooms and facilities.