Grand Hotel Mumbai - Ballard Estate, Fort

Sobre este hotel

Convenient Location Located just a 15-minute walk from the bustling Colaba shopping area and less than 1 km from CST Railway Station, Grand Hotel offers easy access to the heart of the city. Modern Amenities Enjoy a comfortable stay in our air-conditioned guest rooms equipped with a work desk, tea/coffee making facilities, and a flat-screen TV. Stay connected with free Wi-Fi access and unwind in the en suite bathroom with a refreshing shower. Dining Experience Indulge in a culinary journey at Cinnamon Restaurant & Bar, offering a diverse menu of authentic Mughlai, Chinese, and Continental dishes to satisfy your cravings. Experience convenience, comfort, and culinary delights at Grand Hotel. Book your stay now for a memorable experience.

Lo destacado

Servicios

• Parking

Entrada y salida

Entrada

02:00 PM

Salida

12:00 PM

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Opiniones de los huéspedes

• Cleanliness7.4

  Generally described as comfortable and fairly clean by several guests, but some reports of bathrooms needing better cleaning and a mattress that felt too soft.

• Service8.1

  Day staff repeatedly praised as friendly, helpful and accommodating (Shyam highlighted); however night duty management had at least one notable failure which reduced confidence at night.

• Location9.2

  Consistently lauded as an extraordinary, central location in Old Bombay/Fort area with Victorian surroundings — many guests cited walking access to key sites and an excellent neighbourhood.

• Room Quality7.2

  Rooms described as characterful and comfortable by some, but issues noted: mistaken twin-bed assignments, unusable balcony due to AC placement, occasional lack of hot water and a soft mattress causing minor backache.

• Amenities5.5

  Amenities received negative mentions — unreliable or almost non-existent WiFi, no in-room boiler control requiring calls for hot water, and limited usable balcony/AC setup.

• Value for Money5.8

  Several guests felt the hotel was expensive relative to the service and facilities (explicit comment that it was 'extremely expensive for the service provided').

• Food and Beverage6.8

  Breakfast described as basic but plentiful and tasty by multiple guests; however the restaurant service was slow in at least one account (took an hour).

• Overall Experience8.4

  Overall stays were described as pleasant and comfortable by many, appreciating location and staff; isolated service and amenity failures (noisy neighbours/night manager, hot water, WiFi) reduced satisfaction for some but did not dominate most reports.

Opiniones de huéspedes

Bad

Bad

Bad

All good

All good

Not enough toilet paper

Service was not good. Attendant paid not attention on what is required for guests

Decent location l. Large rooms.

Decent location l. Large rooms.

Antique elevator. Breakfast is average. Furniture needs up gradation. Still using wall mounted A/c. Must change to split A/c.

breakfast WAS good staffs were not bad , but as per the location and the age of the hotel they could have improved the room facilites like chairs in the room etc could have replaced with new models

breakfast WAS good staffs were not bad , but as per the location and the age of the hotel they could have improved the room facilites like chairs in the room etc could have replaced with new models

location and the age of the hotel they could have improved the room facilites like chairs in the room etc could have replaced with new models

Comfortable beds ,great location .everything worked hot water clean rooms

Comfortable beds ,great location .everything worked hot water clean rooms

Nothing really

Het bed is geweldig gern rugpijn

Het bed is geweldig gern rugpijn

Gedateerd , oud en lawaaierig. Wc bril is ook aan vervanging toe