Location & Vibe
In the Fort district, enjoy a central Mumbai setting with easy access to Colaba and CST Station, plus Victorian architecture that wow guests.
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Mumbai, IN
Grand Hotel Mumbai - Ballard Estate, Fort
17 Shri S.R. Road, Ballard Estate
3 étoiles · Note des voyageurs 7.3/10
À propos de cet hôtel
Convenient Location Located just a 15-minute walk from the bustling Colaba shopping area and less than 1 km from CST Railway Station, Grand Hotel offers easy access to the heart of the city. Modern Amenities Enjoy a comfortable stay in our air-conditioned guest rooms equipped with a work desk, tea/coffee making facilities, and a flat-screen TV. Stay connected with free Wi-Fi access and unwind in the en suite bathroom with a refreshing shower. Dining Experience Indulge in a culinary journey at Cinnamon Restaurant & Bar, offering a diverse menu of authentic Mughlai, Chinese, and Continental dishes to satisfy your cravings. Experience convenience, comfort, and culinary delights at Grand Hotel. Book your stay now for a memorable experience.
Points forts
Service & Comfort
Day staff are praised for friendliness and attentiveness, while rooms offer air conditioning, work desks, and in-room amenities for a comfortable stay.
Dining & Amenities
Cinnamon Restaurant & Bar serves Mughlai, Chinese, and Continental dishes, complemented by in-room dining options and essential hotel facilities.
Équipements
- Parking
Les 75 équipements
- Installations de remise en forme
- Wi-Fi disponible
- Wifi gratuit
- Chambres non-fumeurs
- Climatisation
- Centre Fitness
- Réception ouverte 24h/24
- Restaurant
- Service de chambre
- Centre d'affaires
- Chambres familiales
- Ascenseur
- Lessive
- Compartiment de bagage
- Navette aéroport
- Coffre de sécurité
- Fax/photocopie
- Équipements pour les personnes handicapées
- Service de repassage
- Salles de réunion/banquet
- Location de voiture
- Nettoyage à sec
- Paniers-repas
- Ménage quotidien
- Espace fumeur désigné
- Stationnement accessible
- Stationnement dans la rue
- Navette aéroport (en supplément)
- Service de navette (en supplément)
- Menus pour régimes spéciaux - sur demande
- Accessible aux fauteuils roulants
- Casiers
- Dépose à l'aéroport
- Prise en charge à l'aéroport
- Service de navette
- Le personnel adhère aux protocoles de sécurité locaux
- Linge lavé conformément aux directives des autorités locales
- Chambres d'hôtes désinfectées entre les séjours
- Des normes de nettoyage efficaces contre le Coronavirus
- Règles de distanciation physique respectées
- Désinfectant pour les mains dans la chambre et les zones clés
- Paiement sans numéraire disponible
- Extincteurs
- Trousse de premiers secours disponible
- Vaisselle et argenterie désinfectées
- Facture fournie
- Les clients peuvent refuser tout service de nettoyage pendant le séjour
- Détecteurs de fumée
- Papeterie partagée comme les menus, les stylos sont supprimés
- Propriété nettoyée par des entreprises de nettoyage professionnelles
- Distanciation physique dans les salles à manger
- Accès par clé
- Nourriture livrée dans la chambre
- CCTV à l'extérieur de la propriété
- Vidéosurveillance dans les espaces communs
- Processus en place pour vérifier la santé des invités
- Accès aux professionnels de la santé
- Masques faciaux disponibles pour les invités
- Sécurité 24 heures sur 24
- Nourriture livrée - bien couverte
- Alarme de sécurité
- Thermomètres pour les clients fournis par l'établissement
- Contenants à emporter pour le petit-déjeuner
- Accès par carte-clé
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Room service
- Business center
- Family rooms
Arrivée et départ
- Arrivée
- 02:00 PM
- Départ
- 12:00 PM
Chambres et tarifs
Choisissez des dates dans la recherche pour voir les chambres disponibles.
Ressenti des voyageurs
- Cleanliness7.4
Generally described as comfortable and fairly clean by several guests, but some reports of bathrooms needing better cleaning and a mattress that felt too soft.
- Service8.1
Day staff repeatedly praised as friendly, helpful and accommodating (Shyam highlighted); however night duty management had at least one notable failure which reduced confidence at night.
- Location9.2
Consistently lauded as an extraordinary, central location in Old Bombay/Fort area with Victorian surroundings — many guests cited walking access to key sites and an excellent neighbourhood.
- Room Quality7.2
Rooms described as characterful and comfortable by some, but issues noted: mistaken twin-bed assignments, unusable balcony due to AC placement, occasional lack of hot water and a soft mattress causing minor backache.
- Amenities5.5
Amenities received negative mentions — unreliable or almost non-existent WiFi, no in-room boiler control requiring calls for hot water, and limited usable balcony/AC setup.
- Value for Money5.8
Several guests felt the hotel was expensive relative to the service and facilities (explicit comment that it was 'extremely expensive for the service provided').
- Food and Beverage6.8
Breakfast described as basic but plentiful and tasty by multiple guests; however the restaurant service was slow in at least one account (took an hour).
- Overall Experience8.4
Overall stays were described as pleasant and comfortable by many, appreciating location and staff; isolated service and amenity failures (noisy neighbours/night manager, hot water, WiFi) reduced satisfaction for some but did not dominate most reports.