Location & Vibe
In the Fort district, enjoy a central Mumbai setting with easy access to Colaba and CST Station, plus Victorian architecture that wow guests.
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Mumbai, IN
Grand Hotel Mumbai - Ballard Estate, Fort
17 Shri S.R. Road, Ballard Estate
3 estrelas · Nota dos hóspedes 7.3/10
Sobre este hotel
Convenient Location Located just a 15-minute walk from the bustling Colaba shopping area and less than 1 km from CST Railway Station, Grand Hotel offers easy access to the heart of the city. Modern Amenities Enjoy a comfortable stay in our air-conditioned guest rooms equipped with a work desk, tea/coffee making facilities, and a flat-screen TV. Stay connected with free Wi-Fi access and unwind in the en suite bathroom with a refreshing shower. Dining Experience Indulge in a culinary journey at Cinnamon Restaurant & Bar, offering a diverse menu of authentic Mughlai, Chinese, and Continental dishes to satisfy your cravings. Experience convenience, comfort, and culinary delights at Grand Hotel. Book your stay now for a memorable experience.
Destaques
Service & Comfort
Day staff are praised for friendliness and attentiveness, while rooms offer air conditioning, work desks, and in-room amenities for a comfortable stay.
Dining & Amenities
Cinnamon Restaurant & Bar serves Mughlai, Chinese, and Continental dishes, complemented by in-room dining options and essential hotel facilities.
Comodidades
- Parking
Todas as 76 comodidades
- Instalações de ginástica
- WiFi disponível
- WiFi gratuito
- Estacionamento
- Quartos para não fumadores
- Ar condicionado
- Centro de fitness
- Receção 24 horas
- Restaurante
- Serviço de quarto
- Centro de negócios
- Quartos familiares
- Elevador
- Lavanderia
- Guarda de bagagem
- Transporte do aeroporto
- Cofre de segurança
- Fax/xeroxagem
- Instalações para hóspedes com mobilidade reduzida
- Serviço de engomadoria
- Instalações para reuniões/eventos
- Aluguel de carro
- Lavanderia a seco
- Almoços embalados
- Limpeza diária.
- Área designada para fumantes
- Estacionamento acessível
- Estacionamento na rua
- Transporte do aeroporto (custo adicional)
- Serviço de transporte (custo adicional)
- Menus especiais para dietas - sob solicitação
- Acessível para cadeira de rodas
- Armários
- Deixar no aeroporto
- Serviço de translado
- A equipe segue os protocolos de segurança locais
- Roupa lavada de acordo com as diretrizes locais.
- Quartos de hóspedes desinfetados entre estadias
- Padrões de limpeza eficazes contra o Coronavírus
- Regras de distanciamento físico seguidas
- Álcool em gel no quarto de hóspedes e áreas-chave.
- Pagamento sem dinheiro disponível.
- Extintores de incêndio
- Kit de primeiros socorros disponível
- Utensílios de mesa e talheres higienizados.
- Fatura fornecida
- Os hóspedes podem optar por não receber serviços de limpeza durante a estadia.
- Detetores de fumaça
- Itens de papelaria compartilhados, como menus e canetas, são removidos.
- Propriedade limpa por empresas de limpeza profissional
- Distanciamento físico nas áreas de refeições
- Acesso à chave
- Comida entregue no quarto do hóspede.
- CCTV fora da propriedade
- CCTV nas áreas comuns
- Processo em vigor para verificar a saúde dos hóspedes
- Acesso a profissionais de saúde
- Máscaras faciais disponíveis para hóspedes
- Segurança 24 horas
- Comida entregue - coberta com segurança
- Alarme de segurança
- Termómetros disponibilizados para os hóspedes pela propriedade
- Recipientes para levar o café da manhã
- Acesso com cartão chave
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Family rooms
Check-in e check-out
- Check-in
- 02:00 PM
- Check-out
- 12:00 PM
Quartos e tarifas
Escolha datas na busca para ver os quartos disponíveis.
Percepção dos hóspedes
- Cleanliness7.4
Generally described as comfortable and fairly clean by several guests, but some reports of bathrooms needing better cleaning and a mattress that felt too soft.
- Service8.1
Day staff repeatedly praised as friendly, helpful and accommodating (Shyam highlighted); however night duty management had at least one notable failure which reduced confidence at night.
- Location9.2
Consistently lauded as an extraordinary, central location in Old Bombay/Fort area with Victorian surroundings — many guests cited walking access to key sites and an excellent neighbourhood.
- Room Quality7.2
Rooms described as characterful and comfortable by some, but issues noted: mistaken twin-bed assignments, unusable balcony due to AC placement, occasional lack of hot water and a soft mattress causing minor backache.
- Amenities5.5
Amenities received negative mentions — unreliable or almost non-existent WiFi, no in-room boiler control requiring calls for hot water, and limited usable balcony/AC setup.
- Value for Money5.8
Several guests felt the hotel was expensive relative to the service and facilities (explicit comment that it was 'extremely expensive for the service provided').
- Food and Beverage6.8
Breakfast described as basic but plentiful and tasty by multiple guests; however the restaurant service was slow in at least one account (took an hour).
- Overall Experience8.4
Overall stays were described as pleasant and comfortable by many, appreciating location and staff; isolated service and amenity failures (noisy neighbours/night manager, hot water, WiFi) reduced satisfaction for some but did not dominate most reports.