Perfect Location for Exploring
Central Cancun base with easy access to ADO Bus Station and the Hotel Zone, plus Cancún International Airport just 20 minutes away.
1 / 129
Cancún, MX
Hotel Xbalamqué Boutique & Spa
Av. Yaxchilan No. 31, Centro
3 étoiles · Note des voyageurs 7.1/10
À propos de cet hôtel
Mayan-Inspired Luxury in Central Cancun Immerse yourself in the enchanting Mayan-style décor at Hotel Xbalamqué Resort & Spa, centrally located in Cancun. Relax by the outdoor pool, indulge in spa treatments, and unwind in rooms equipped with cable TV and air-conditioning. "4 Elementos" Bar and Convenient Amenities Sip on refreshing drinks and savor tasty snacks at the on-site bar, "4 Elementos", or opt for room service for added convenience. Benefit from tour information, car rentals, safes, and WiFi available at the reception for a stress-free stay. Perfect Location for Exploring Explore Cancun effortlessly with the ADO Bus Station nearby and the Hotel Zone just a 5-minute drive away. With Cancún International Airport only 20 minutes away, Hotel Xbalamqué Resort & Spa is your gateway to a memorable vacation. Book your stay now at Hotel Xbalamqué Resort & Spa for an unforgettable Cancun experience!
Points forts
Attentive Service & Comfort
Reception staff are noted as friendly and helpful, with flexibility that supports a smoother, more comfortable stay.
Distinctive Amenities & Dining
Enjoy the on-site 4 Elementos bar and convenient room service, with pool access and spa options to unwind in style.
Équipements
- Parking
- Parking gratuit
- Parking privé
- Free Parking
- Swimming pool
Les 87 équipements
- Wi-Fi disponible
- Wifi gratuit
- Chambres non-fumeurs
- Climatisation
- Piscine
- Réception ouverte 24h/24
- Restaurant
- Centre d'affaires
- Terrasse
- Chambres familiales
- Jardin
- Ascenseur
- Compartiment de bagage
- Navette aéroport
- Coffre de sécurité
- Bar
- Bureau d'excursions
- Service de repassage
- Salles de réunion/banquet
- Location de voiture
- Sauna
- Services de massages
- Centre de spa/bien-être
- Salon de coiffure/beauté
- Solarium
- Karaoké
- Non-fumeur partout
- Piscine extérieure
- Terrasse ensoleillée
- Ménage quotidien
- Espace fumeur désigné
- Navette aéroport (en supplément)
- Service de navette (en supplément)
- Supérette sur place
- Service de conciergerie
- Menus pour régimes spéciaux - sur demande
- Livraisons d'épicerie
- Buffet adapté aux enfants
- Animations en soirée
- Bain public
- Mobilier de jardin
- Dépose à l'aéroport
- Prise en charge à l'aéroport
- Café sur place
- Foyer extérieur
- Vestiaires fitness/spa
- Cours de yoga
- Service de navette
- Le personnel adhère aux protocoles de sécurité locaux
- Linge lavé conformément aux directives des autorités locales
- Chambres d'hôtes désinfectées entre les séjours
- Des normes de nettoyage efficaces contre le Coronavirus
- Désinfectant pour les mains dans la chambre et les zones clés
- Paiement sans numéraire disponible
- Extincteurs
- Trousse de premiers secours disponible
- Vaisselle et argenterie désinfectées
- Facture fournie
- Les clients peuvent refuser tout service de nettoyage pendant le séjour
- Papeterie partagée comme les menus, les stylos sont supprimés
- Chambre scellée après nettoyage
- Propriété nettoyée par des entreprises de nettoyage professionnelles
- Distanciation physique dans les salles à manger
- Accès par clé
- Nourriture livrée dans la chambre
- CCTV à l'extérieur de la propriété
- Vidéosurveillance dans les espaces communs
- Processus en place pour vérifier la santé des invités
- Accès aux professionnels de la santé
- Sécurité 24 heures sur 24
- Nourriture livrée - bien couverte
- Musique/performance live
- Des soirées à thème
- Cours de cuisine
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Business center
- Terrace
- Family rooms
Arrivée et départ
- Arrivée
- 03:00 PM
- Départ
- 12:00 PM
Chambres et tarifs
Choisissez des dates dans la recherche pour voir les chambres disponibles.
Ressenti des voyageurs
- Cleanliness4.5
Multiple reviews report foul/musty smells, cockroaches, dingy linens and worn towels; pool water and bathroom soap dispenser odor also mentioned — overall poor cleanliness.
- Service7.8
Several guests praise attentive, friendly reception staff and helpfulness; a few reports of unresponsive staff or poor attention balance this to a generally good but inconsistent service level.
- Location9.0
Consistently noted as a strong point — great location near transport/park and attractive surroundings; many guests explicitly cite location as a reason to return.
- Room Quality5.0
Frequent complaints about room odors, humidity, incorrect bed assignments, lack of in-room phone, poor views and uneven floors — rooms are functional but have notable issues.
- Amenities7.5
Pool and on-site restaurant/coctails are positives and frequently mentioned; some maintenance/cleanliness issues with the pool and facility upkeep lower the score slightly.
- Value for Money8.0
Several guests describe the hotel as inexpensive and good value for the price; basic comfortable offerings make it attractive for budget-conscious stays.
- Food and Beverage7.5
Restaurant and cocktails are praised (good quality and prices at happy hour); breakfast is often liked but occasionally served cold or considered not worth the add-on.
- Overall Experience7.5
Overall mixed-positive: strong location, good price and pleasant restaurant/service in many cases, but recurring cleanliness and room issues temper the overall stay.