Perfect Location for Exploring
Central Cancun base with easy access to ADO Bus Station and the Hotel Zone, plus Cancún International Airport just 20 minutes away.
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Cancún, MX
Hotel Xbalamqué Boutique & Spa
Av. Yaxchilan No. 31, Centro
3 estrelas · Nota dos hóspedes 7.1/10
Sobre este hotel
Mayan-Inspired Luxury in Central Cancun Immerse yourself in the enchanting Mayan-style décor at Hotel Xbalamqué Resort & Spa, centrally located in Cancun. Relax by the outdoor pool, indulge in spa treatments, and unwind in rooms equipped with cable TV and air-conditioning. "4 Elementos" Bar and Convenient Amenities Sip on refreshing drinks and savor tasty snacks at the on-site bar, "4 Elementos", or opt for room service for added convenience. Benefit from tour information, car rentals, safes, and WiFi available at the reception for a stress-free stay. Perfect Location for Exploring Explore Cancun effortlessly with the ADO Bus Station nearby and the Hotel Zone just a 5-minute drive away. With Cancún International Airport only 20 minutes away, Hotel Xbalamqué Resort & Spa is your gateway to a memorable vacation. Book your stay now at Hotel Xbalamqué Resort & Spa for an unforgettable Cancun experience!
Destaques
Attentive Service & Comfort
Reception staff are noted as friendly and helpful, with flexibility that supports a smoother, more comfortable stay.
Distinctive Amenities & Dining
Enjoy the on-site 4 Elementos bar and convenient room service, with pool access and spa options to unwind in style.
Comodidades
- Parking
- Free Parking
- Swimming pool
Todas as 88 comodidades
- WiFi disponível
- WiFi gratuito
- Estacionamento
- Estacionamento Gratuito
- Quartos para não fumadores
- Ar condicionado
- Piscina
- Receção 24 horas
- Restaurante
- Centro de negócios
- Terraço
- Quartos familiares
- Jardim
- Elevador
- Guarda de bagagem
- Transporte do aeroporto
- Cofre de segurança
- Bar - Bar
- Balcão de turismo
- Serviço de engomadoria
- Instalações para reuniões/eventos
- Aluguel de carro
- Sauna
- Serviços de massagens
- Spa/centro de bem-estar
- Salão de cabeleireiro/beleza
- Solário
- Karaoke
- Para não fumantes
- Estacionamento privado
- Piscina ao ar livre
- Terraço ao sol
- Limpeza diária.
- Área designada para fumantes
- Transporte do aeroporto (custo adicional)
- Serviço de transporte (custo adicional)
- Minimercado no local
- Serviço de Concierge
- Menus especiais para dietas - sob solicitação
- Entregas de mercearia
- Buffet infantil
- Entretenimento noturno
- Banho público
- Mobiliário exterior
- Deixar no aeroporto
- Café no local
- Lareira ao ar livre
- Vestiários de fitness/spa
- Aulas de yoga
- Serviço de translado
- A equipe segue os protocolos de segurança locais
- Roupa lavada de acordo com as diretrizes locais.
- Quartos de hóspedes desinfetados entre estadias
- Padrões de limpeza eficazes contra o Coronavírus
- Álcool em gel no quarto de hóspedes e áreas-chave.
- Pagamento sem dinheiro disponível.
- Extintores de incêndio
- Kit de primeiros socorros disponível
- Utensílios de mesa e talheres higienizados.
- Fatura fornecida
- Os hóspedes podem optar por não receber serviços de limpeza durante a estadia.
- Itens de papelaria compartilhados, como menus e canetas, são removidos.
- Quarto de hóspede selado após limpeza
- Propriedade limpa por empresas de limpeza profissional
- Distanciamento físico nas áreas de refeições
- Acesso à chave
- Comida entregue no quarto do hóspede.
- CCTV fora da propriedade
- CCTV nas áreas comuns
- Processo em vigor para verificar a saúde dos hóspedes
- Acesso a profissionais de saúde
- Segurança 24 horas
- Comida entregue - coberta com segurança
- Música ao vivo/apresentação
- Noites temáticas de jantar
- Aula de culinária
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Business center
- Terrace
- Family rooms
Check-in e check-out
- Check-in
- 03:00 PM
- Check-out
- 12:00 PM
Quartos e tarifas
Escolha datas na busca para ver os quartos disponíveis.
Percepção dos hóspedes
- Cleanliness4.5
Multiple reviews report foul/musty smells, cockroaches, dingy linens and worn towels; pool water and bathroom soap dispenser odor also mentioned — overall poor cleanliness.
- Service7.8
Several guests praise attentive, friendly reception staff and helpfulness; a few reports of unresponsive staff or poor attention balance this to a generally good but inconsistent service level.
- Location9.0
Consistently noted as a strong point — great location near transport/park and attractive surroundings; many guests explicitly cite location as a reason to return.
- Room Quality5.0
Frequent complaints about room odors, humidity, incorrect bed assignments, lack of in-room phone, poor views and uneven floors — rooms are functional but have notable issues.
- Amenities7.5
Pool and on-site restaurant/coctails are positives and frequently mentioned; some maintenance/cleanliness issues with the pool and facility upkeep lower the score slightly.
- Value for Money8.0
Several guests describe the hotel as inexpensive and good value for the price; basic comfortable offerings make it attractive for budget-conscious stays.
- Food and Beverage7.5
Restaurant and cocktails are praised (good quality and prices at happy hour); breakfast is often liked but occasionally served cold or considered not worth the add-on.
- Overall Experience7.5
Overall mixed-positive: strong location, good price and pleasant restaurant/service in many cases, but recurring cleanliness and room issues temper the overall stay.