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Almaty, KZ

Astra Hotel Almaty

12 Zheltoksan St

3 estrelas · Nota dos hóspedes 7.7/10

Sobre este hotel

Modern Interior and Stylish Restaurant Experience luxury just steps away from Almaty Train Station. Indulge in our modern interior and enjoy exquisite dining at our stylish restaurant and drinks bar. Delicious Buffet Breakfast and Kazakhstani Cuisine Start your day right with a delicious buffet breakfast and savor a wide selection of Kazakhstani cuisine in our elegant restaurant. Immerse yourself in a unique dining experience surrounded by bright pink colors and modern wall art. Comfortable Rooms and Convenient Amenities Relax in our air-conditioned rooms featuring a simple yet elegant design, equipped with a TV, minibar, and comfortable furnishings. Some rooms even offer a complimentary bathrobe and slippers for that extra touch of comfort. Book now to enjoy these luxurious amenities and more at Astra Hotel, your perfect choice in Almaty!

Destaques

Nearby Attractions & Vibe

Enjoy easy access from Astra Hotel Almaty, with many sights around and a convenient setting near Almaty Train Station.

Service & Comfort

Guests praise friendly, helpful staff and comfortable stays with attentive service in a convenient hotel environment.

Amenities & Dining

Relish stylish dining at the restaurant and drinks bar, plus a buffet breakfast and well-equipped rooms for a comfortable stay.

Comodidades

Televisão em áreas comuns
Receção (horário limitado)
Check-in rápido
Internet com fios gratuita
Transporte de aeroporto - serviço de busca (custo adicional)
Transporte para o aeroporto - desembarque (custo adicional)
Acesso à internet
Arrumação a pedido
Eventos de lançamento de vinho
Sala de recepção
Opções de cardápio vegetariano disponíveis
Transporte acessível
Sem transporte acessível
Transporte para estação de trem acessível
Não há serviço de transporte para a estação de trem.
Quartos para não fumadores
Ar condicionado
Restaurante
Serviço de quarto
Quartos familiares
Elevador
Guarda de bagagem
Check-in/check-out expresso
Cofre de segurança
Fax/xeroxagem
Balcão de turismo
Serviço de engomadoria
Almoços embalados
Para não fumantes
Check-in/check-out privado
Serviço de transporte (custo adicional)
Serviço de Concierge
Entregas de mercearia
Café no local
Frutas
A equipe segue os protocolos de segurança locais
Quartos de hóspedes desinfetados entre estadias
Padrões de limpeza eficazes contra o Coronavírus
Regras de distanciamento físico seguidas
Álcool em gel no quarto de hóspedes e áreas-chave.
Pagamento sem dinheiro disponível.
Extintores de incêndio
Kit de primeiros socorros disponível
Utensílios de mesa e talheres higienizados.
Fatura fornecida
Os hóspedes podem optar por não receber serviços de limpeza durante a estadia.
Detetores de fumaça
Distanciamento físico nas áreas de refeições
Comida entregue no quarto do hóspede.
CCTV fora da propriedade
Processo em vigor para verificar a saúde dos hóspedes
Acesso a profissionais de saúde
Telas / Barreiras entre funcionários e hóspedes para segurança
Máscaras faciais disponíveis para hóspedes
Segurança 24 horas
Comida entregue - coberta com segurança
Alarme de segurança
Termómetros disponibilizados para os hóspedes pela propriedade
Acesso com cartão chave
Transmissão ao vivo de eventos esportivos.
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Internet access
Housekeeping on request
Wine release events
Reception hall
Vegetarian menu options available
Accessible shuttle

Check-in e check-out

Check-in: 02:00 PM – 12:00 AM
Check-out: 12:00 PM

Regras da casa

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

NOT_AVAILABLE

Internet

WiFi is available in all areas and is free of charge.

Parking

No parking available.

Pets

Pets are not allowed.

Children and extra bed policy

Children of any age are allowed. Children up to and including 3 years old stay for free when using an available cot. Children up to and including 6 years old stay for free when using an existing bed. Children from 7 years old to 12 years old stay for KZT 3,000 per person per night when using an existing bed. Children from 13 years old to 17 years old stay for KZT 5,000 per person per night when using an existing bed. People 12 years old and over stay for KZT 3,000 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Quartos e tarifas

Escolha datas na busca para ver os quartos disponíveis.

Percepção dos hóspedes

Cleanliness7.0
Several reviews mentioned cleanliness positively, but one noted the room was small and the beds were not set up comfortably.
Service8.4
Reviews indicate friendly and helpful staff, particularly highlighting cooperation from receptionists.
Location8.4
Many reviews praised the hotel's location, noting proximity to popular areas and conveniences.
Room Quality7.0
Some reviewers felt the room quality was not as expected based on photos; concerns were noted about the size and amenities in the room.
Amenities7.0
Reviews mentioned basic amenities, but some expressed disappointment about the lack of certain features like a bidet.
Value for Money8.4
Positive sentiment about overall value relative to price, with some reviews rating it as amazing for the cost.
Food and Beverage8.0
Most reviews praised the breakfast, while some noted limitations in other food options.
Overall Experience7.5
General satisfaction with reviews indicating that despite some criticisms, most would recommend or return.