Prime Location
Experience the convenience of being just steps from Almaty Train Station, with easy access to local attractions and vibrant neighborhood surroundings.
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Almaty, KZ
Astra Hotel Almaty
12 Zheltoksan St
3 stars · Guest score 7.7/10
About this hotel
Modern Interior and Stylish Restaurant Experience luxury just steps away from Almaty Train Station. Indulge in our modern interior and enjoy exquisite dining at our stylish restaurant and drinks bar. Delicious Buffet Breakfast and Kazakhstani Cuisine Start your day right with a delicious buffet breakfast and savor a wide selection of Kazakhstani cuisine in our elegant restaurant. Immerse yourself in a unique dining experience surrounded by bright pink colors and modern wall art. Comfortable Rooms and Convenient Amenities Relax in our air-conditioned rooms featuring a simple yet elegant design, equipped with a TV, minibar, and comfortable furnishings. Some rooms even offer a complimentary bathrobe and slippers for that extra touch of comfort. Book now to enjoy these luxurious amenities and more at Astra Hotel, your perfect choice in Almaty!
Highlights
Guest Comfort
Relax in air-conditioned rooms with modern design, equipped with amenities like a TV, minibar, and optional bathrobe and slippers for added comfort.
Dining & Amenities
Enjoy a stylish restaurant offering Kazakhstani cuisine and a delicious buffet breakfast, complemented by a drinks bar and contemporary interior.
Facilities
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Ironing service
- Packed lunches
- Non-smoking throughout
- Private check-in/check-out
- Shuttle service (additional charge)
- Concierge service
- Grocery deliveries
- Coffee Shop on site
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Broadcast Live sport events
Check-in & checkout
- Check-in
- 02:00 PM – 12:00 AM
- Check-out
- 12:00 PM
House rules
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
NOT_AVAILABLE
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Pets
Pets are not allowed.
Children and extra bed policy
Children of any age are allowed. Children up to and including 3 years old stay for free when using an available cot. Children up to and including 6 years old stay for free when using an existing bed. Children from 7 years old to 12 years old stay for KZT 3,000 per person per night when using an existing bed. Children from 13 years old to 17 years old stay for KZT 5,000 per person per night when using an existing bed. People 12 years old and over stay for KZT 3,000 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.0
Several reviews mentioned cleanliness positively, but one noted the room was small and the beds were not set up comfortably.
- Service8.4
Reviews indicate friendly and helpful staff, particularly highlighting cooperation from receptionists.
- Location8.4
Many reviews praised the hotel's location, noting proximity to popular areas and conveniences.
- Room Quality7.0
Some reviewers felt the room quality was not as expected based on photos; concerns were noted about the size and amenities in the room.
- Amenities7.0
Reviews mentioned basic amenities, but some expressed disappointment about the lack of certain features like a bidet.
- Value for Money8.4
Positive sentiment about overall value relative to price, with some reviews rating it as amazing for the cost.
- Food and Beverage8.0
Most reviews praised the breakfast, while some noted limitations in other food options.
- Overall Experience7.5
General satisfaction with reviews indicating that despite some criticisms, most would recommend or return.
Guest reviews
Great hotel after renovation
Great hotel after renovation
All good
Everything was great. The hotel is clean, the staff and breakfast are excellent. It's clear that the rooms have been renovated.
Everything was great. The hotel is clean, the staff and breakfast are excellent. It's clear that the rooms have been renovated.
Super
Super
Super
Super