Joy Palace Hotel

Об отеле

Convenient Location Located in Nairobi near popular attractions like Nairobi National Museum and Nairobi Botanic Garden, Joy Palace Hotel offers easy access to the city's key points of interest. Comfortable Accommodation The hotel provides well-equipped rooms with city views, a terrace, and essential amenities like a flat-screen TV, private bathroom, and free WiFi, ensuring a comfortable stay for guests. Leisure Facilities Guests can unwind and have fun with the on-site billiards facility, perfect for relaxing after a day of exploring the nearby Kumbu Kumbu Art Gallery and Museum Hill Centre. Experience comfort and convenience at Joy Palace Hotel. Book now for a delightful stay in Nairobi.

Удобства

• Parking
• Free Parking

Заезд и выезд

Заезд

11:00 AM – 11:30 PM

Выезд

10:00 AM

Правила проживания

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Впечатления гостей

• Cleanliness7.0

  Mixed: housekeeping and reception praised, but torn/small bed linen, used slippers in shower and mosquito problems indicate inconsistent cleanliness and maintenance.

• Service10.0

  Very positive: staff repeatedly described as friendly, helpful and courteous; reception and individual employees singled out for excellent service.

• Location9.6

  Strongly positive: many reviews highlight excellent, convenient and safe location as a primary benefit.

• Room Quality5.2

  Negative: rooms frequently described as small, dark and dated; problems with showers, faulty lighting/electrical shocks, high-mounted TVs, torn sheets and poor room layout.

• Amenities5.8

  Below average: lack of air conditioning and lift, poor WiFi, limited bedside power/lighting, spa placement complaints and inconsistent provision of amenities.

• Value for Money9.0

  Positive: several guests noted good price/quality ratio and cheap rooms, making the stay acceptable for budget-conscious travellers.

• Food and Beverage5.8

  Mixed-to-negative: breakfasts described as merely okay with limited choice and inconsistent service; one review reports the restaurant as a 'disaster' due to staff issues.

• Overall Experience8.4

  Generally mixed-positive: strong location and excellent staff boost the experience, but room quality, amenities and some F&B issues dampen overall satisfaction.

Отзывы гостей

Das Personal war immer freundlich

Das Personal war immer freundlich

Die Bilder haben sehr getrügt zu der Realität. Das Zimmer war klein und dunkel. Die Ausstattung ungenügend, zB gab es keine Nachttischlampen und nur eine schimmernde Lampe an der Decke. Das Licht hat geflackert, sobald man geduscht hat und es gab kleine Stromschläge beim Duschkopf. Die Bettlaken waren zu klein für das Bett und zum Teil zerrissen. Ab früh um 5:45 Uhr dröhnte wiederholende Klaviermusik aus dem Restaurant unten. Das Frühstück war okay, aber es gab keine Auswahl.

The location is good

The location is good

The room really small and the charging port and the room telephone was not at the bedside I had to get off the bed to walk to the far wall to charge my phone and answer a call from the reception.The tv was also weirdly mounted high on the ceiling.and the lamp switch was at the bottom end of the table

l emplacement

l emplacement

Rien

The accomodation itself and the reception are very ok, calm nights, no noise.

The accomodation itself and the reception are very ok, calm nights, no noise.

the Restaurant was a desaster. I was there for two nights, means 2 breakfasts, and every day there was another problem caused by the staff of that Restaurant. The most unfriendly person was that guy who is the watchman ( ? ), but again and again he had to do kitchen work, and the results were horrible. The Hotel is ok, but the Restaurant not. In future I will choose another place for my stay in Nairobi.

The area was great. And rooms was cheap

The area was great. And rooms was cheap

Nothing much. Just the fact they said breakfast is served at 7am and when we got down at 7:15, restaurant was still closed