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Rome, IT

Hotel Serena srl

Via Principe Amedeo 64

3 stars · Guest score 7.7/10

About this hotel

Convenient Location Hotel Serena is conveniently located within walking distance of Termini Railway Station, making it easily accessible for travelers. The surrounding area boasts a variety of typical restaurants, perfect for experiencing local cuisine. Helpful Staff and Services The friendly staff at Hotel Serena are always ready to assist guests with information about Rome, city tours, and arranging private shuttles to popular landmarks. Their dedication to guest satisfaction ensures a pleasant and stress-free stay. Elegant Rooms and Delicious Breakfast Each room at Hotel Serena exudes elegance and style, providing a comfortable retreat for guests. Start your day with a delicious continental buffet breakfast served daily in the hotel bar from 07:30 to 10:00. Experience the charm of Rome with a stay at Hotel Serena. Book now for an unforgettable stay!

Facilities

Pet bowls

All 50 facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Barber/beauty shop
Daily housekeeping
Minimarket on site
Outdoor furniture
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Security alarm
Thermometers for guests provided by property
Walking tours
Key card access
Bike tours

Check-in & checkout

Check-in: 02:00 PM – 11:30 PM
Check-out: 11:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness6.3
Multiple comments highlighted issues with cleanliness including odors and dirty mirrors.
Service8.3
Most reviews noted staff as friendly and helpful, although some inconsistencies were mentioned.
Location9.3
Numerous reviews praised the great central location, close to Termini station.
Room Quality7.3
Mixed sentiments towards room size and condition, with some receiving recent upgrades.
Amenities7.3
General sentiment on basic amenities; however, some mentioned them being outdated.
Value for Money7.3
The hotel offers competitive pricing, but there are concerns about some aspects of quality.
Food and Beverage7.3
Comments noted that breakfast was satisfactory but lacked variety.
Overall Experience8.3
Overall feedback was positive, with location being a strong point, despite some drawbacks.

Guest reviews

Beautiful area full of shops and markets where it is located !!!!
Beautiful area full of shops and markets where it is located !!!!
Some defects in the bathroom of the room but otherwise good
Benedetto · 7/10

Lily · 8/10

Decent
Decent
Loose sockets and non-functioning bathroom ventilation
Franco · 6/10

Emanuele · 5/10

It was a small comfortable room, very clean. It is located close to the city and the train station. I really liked the hotel's elevator.
It was a small comfortable room, very clean. It is located close to the city and the train station. I really liked the hotel's elevator.
Everything was good.
Emil · 8/10

Excellent cleanliness. Very cozy place. Ideal location... I loved the availability of leaving the luggage after check-out. Incredibly very friendly everyone.!!! Thank you recommended 100%
Excellent cleanliness. Very cozy place. Ideal location... I loved the availability of leaving the luggage after check-out. Incredibly very friendly everyone.!!! Thank you recommended 100%
Albornoz · 10/10

Stefano · 8/10

It is next to the Basilica Santa Maria Maggiore and a 20-minute walk from the Trevi Fountain and the Colosseum.
It is next to the Basilica Santa Maria Maggiore and a 20-minute walk from the Trevi Fountain and the Colosseum.
Duc Voinea · 6/10