Rome, IT

Hotel Serena srl

Via Principe Amedeo 64

3 stars · Guest score 7.7/10

About this hotel

Convenient Location Hotel Serena is conveniently located within walking distance of Termini Railway Station, making it easily accessible for travelers. The surrounding area boasts a variety of typical restaurants, perfect for experiencing local cuisine. Helpful Staff and Services The friendly staff at Hotel Serena are always ready to assist guests with information about Rome, city tours, and arranging private shuttles to popular landmarks. Their dedication to guest satisfaction ensures a pleasant and stress-free stay. Elegant Rooms and Delicious Breakfast Each room at Hotel Serena exudes elegance and style, providing a comfortable retreat for guests. Start your day with a delicious continental buffet breakfast served daily in the hotel bar from 07:30 to 10:00. Experience the charm of Rome with a stay at Hotel Serena. Book now for an unforgettable stay!

Highlights

Location & Neighbourhood

Steps from Termini Station, Hotel Serena puts you at Rome’s lively core with easy access to a variety of local restaurants nearby.

Service & Comfort

Friendly, helpful staff ready to assist with city tours and private shuttles, ensuring a smooth, comfortable stay.

Amenities & Dining

Elegant rooms paired with a daily continental breakfast in the hotel bar from 07:30 to 10:00, with in-room essentials for a convenient stay.

Facilities

  • Pet bowls
All 50 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Heating
  • Pets allowed
  • Lift / Elevator
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Fax/photocopying
  • Tour desk
  • Facilities for disabled guests
  • Barber/beauty shop
  • Daily housekeeping
  • Minimarket on site
  • Outdoor furniture
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Key access
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • 24-hour security
  • Security alarm
  • Thermometers for guests provided by property
  • Walking tours
  • Key card access
  • Bike tours

Check-in & checkout

Check-in
02:00 PM – 11:30 PM
Check-out
11:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness6.3

    Multiple comments highlighted issues with cleanliness including odors and dirty mirrors.

  • Service8.3

    Most reviews noted staff as friendly and helpful, although some inconsistencies were mentioned.

  • Location9.3

    Numerous reviews praised the great central location, close to Termini station.

  • Room Quality7.3

    Mixed sentiments towards room size and condition, with some receiving recent upgrades.

  • Amenities7.3

    General sentiment on basic amenities; however, some mentioned them being outdated.

  • Value for Money7.3

    The hotel offers competitive pricing, but there are concerns about some aspects of quality.

  • Food and Beverage7.3

    Comments noted that breakfast was satisfactory but lacked variety.

  • Overall Experience8.3

    Overall feedback was positive, with location being a strong point, despite some drawbacks.