Ponta Delgada, PT

Grand Hotel Açores Atlântico

Avenida Infante D. Henrique 113

5 stars · Guest score 9.6/10

About this hotel

Luxurious Accommodation Indulge in the classic European Grand Hotel style with air conditioning, free WiFi, and stunning views of the city, bay, or ocean from your room or suite. Culinary Delights Savor the flavors of Azorean gastronomy at the à la carte restaurant overlooking the marina, enjoy a buffet breakfast with local products, and unwind at the Bistro for a casual meal or drink. Convenience and Services Benefit from 8 conference rooms, a heated indoor pool, a 24-hour reception, and amenities like a laundry service, babysitting, and airport transfers for a seamless stay. Experience luxury, fine dining, and convenience at Grand Hotel Açores Atlântico. Book now for an unforgettable stay!

Highlights

Prime Location in Ponta Delgada

Enjoy easy access to local attractions, with stunning views of the city, bay, or ocean from your room or suite.

Exceptional Guest Service

Benefit from 24-hour reception, airport transfers, and amenities like laundry and babysitting for a seamless stay.

Dining & Leisure Amenities

Savor Azorean flavors at the marina-view restaurant, relax at the Bistro, and unwind in the heated indoor pool.

Facilities

  • Parking
  • Swimming pool
  • Valet parking
  • Private parking
  • Accessible parking
  • Parking garage
  • Indoor pool
All 96 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Heating
  • Terrace
  • Family rooms
  • Hiking
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Fishing
  • Cycling
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Tour desk
  • Horse riding
  • Golf course
  • Soundproof rooms
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Car hire
  • Canoeing
  • Breakfast in the room
  • Diving
  • Massage services
  • Windsurfing
  • Packed lunches
  • Snorkelling
  • Spa/wellness center
  • Bowling
  • Babysitting/child services
  • Non-smoking throughout
  • Private check-in/check-out
  • Daily housekeeping
  • Shared lounge/TV area
  • Shuttle service (additional charge)
  • Concierge service
  • Special diet menus - on request
  • Wheelchair accessible
  • Kid meals
  • Toilet with grab rails
  • Evening entertainment
  • Lower bathroom sink
  • Higher level toilet
  • Emergency cord in bathroom
  • Outdoor furniture
  • Wine/champagne
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Food delivered to guest room
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Thermometers for guests provided by property
  • Walking tours
  • Key card access
  • Bike tours
  • Tour/class on local culture
  • Mobile app for room service
  • Live music/performance
  • Themed dinner nights
  • Broadcast Live sport events
  • Happy hour

Check-in & checkout

Check-in
03:00 PM – 12:00 AM
Check-out
12:00 PM

What's nearby

  • Sete Cidades (Lagoa das Sete Cidades & Vista do Rei viewpoint)16 km
  • Portas da Cidade (City Gates)0.2 km
  • Igreja Matriz de São Sebastião0.3 km
  • Museu Carlos Machado (Regional Museum)0.4 km
  • Forte de São Brás (Fortress of São Brás / Military Museum)0.6 km
  • Lagoa do Fogo (Fire Lake)18 km
  • Parque Terra Nostra (Furnas thermal park and gardens)32 km
  • Portas do Mar / Ponta Delgada Ferry Terminal and Marina0.3 km
  • Jardim António Borges (António Borges Garden)0.7 km
  • João Paulo II (Ponta Delgada) Airport (PDL)3.0 km

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness9.4

    The rooms are comfortable and well equipped. Very clean and comfortable.

  • Service10.0

    Staff do mais alto nível, atencioso a todas as necessidades e a todas as solicitações.

  • Location9.9

    Excellent location for exploring the island by car or the city by foot.

  • Room Quality9.4

    Large room, very clean and comfortable.

  • Amenities9.2

    Good breakfast; however, some comments on limited pool and fitness facilities.

  • Value for Money9.6

    Best luxury hotel for the price.

  • Food and Beverage9.4

    The bar and food were great; wonderful breakfast.

  • Overall Experience10.0

    Exceptional overall experience with friendly staff and great facilities.

Guest reviews

Balcony, view, breakfast, bar, restaurant, location

Balcony, view, breakfast, bar, restaurant, location

Cleanliness could be better. In a 5* hotel, the carpets were quite dirty and stained. The bathroom fixtures are quite old and not fully functional. After 10 days, I still couldn't figure out which light is controlled by which switch. Lack of a wardrobe for clothes. For a 10-day stay for two people, this is necessary.

Jozef · 7/10

Location; Gym; Amenities; Staff

Location; Gym; Amenities; Staff

Rina · 9/10

Cher(e) gestionnaire de l'hôtel, Je vous écris pour exprimer ma grande déception concernant notre récent séjour de deux nuits dans votre hôtel du 31 août au 2 septembre 2026. Pendant notre séjour, 260 euros en espèces que nous avions soigneusement rangés dans nos bagages à main, directement dans notre chambre d'hôtel, ont été volés. Ce vol s'est produit pendant une période où votre personnel avait accès à notre chambre. Découvrir que notre chambre privée n'était pas sécurisée et que nos effets personnels avaient été volés a complètement gâché notre expérience. Nous attendons une réponse officielle de votre équipe de direction immédiatement concernant la manière dont vous comptez enquêter sur ce vol interne et traiter notre perte financière. Merci!

Yanli · 1/10

Loved the location and the staff at the hotel were so wonderful!

Loved the location and the staff at the hotel were so wonderful!

Allison · 10/10

We stayed for a week and I loved everything

We stayed for a week and I loved everything

Soria · 10/10

Absolutely friendly and polite hotel staff addressed all our needs promptly. Buffet breakfast was delicious, with plenty of options, and the servers could not have been nicer. Shout out to Fabia, our waitress for breakfast, unfortunately we could not say goodbye to her because she was off on our last day. The room was spacious, and the bed and pillows were very comfortable. Turn-down service every night was the cherry on top, making our stay especially pleasant. :) The location is great for walking into town and to access all the restaurants located in the marina area. A truly 5-star hotel.

Absolutely friendly and polite hotel staff addressed all our needs promptly. Buffet breakfast was delicious, with plenty of options, and the servers could not have been nicer. Shout out to Fabia, our waitress for breakfast, unfortunately we could not say goodbye to her because she was off on our last day. The room was spacious, and the bed and pillows were very comfortable. Turn-down service every night was the cherry on top, making our stay especially pleasant. :) The location is great for walking into town and to access all the restaurants located in the marina area. A truly 5-star hotel.

AdrianaKD · 10/10
sergio · 9/10
Kaitlyn · 10/10