Well Placed
Set in Cape Town, within easy reach of the area’s main sights and transport links.
1 / 258
Cape Town, ZA
Island Club by Smart City Stays
6 N Bank Ln
3 stars · Guest score 8/10
About this hotel
Garden and Lake Views Experience the tranquility of nature with stunning garden and lake views at Island Club by Smart City Stays. Wake up to the sight of lush greenery and serene waters right outside your window, creating a peaceful ambiance for your stay. Convenient On-Site Restaurant Indulge in delicious meals without leaving the property at the on-site restaurant. Whether you're craving local flavors or international cuisine, satisfy your taste buds with a variety of dishes prepared by skilled chefs, adding convenience and culinary delight to your trip. Family-Friendly Accommodations Enjoy a comfortable stay with your loved ones in the family rooms provided by the property. With ample space and cozy furnishings, create lasting memories together during your vacation at Island Club by Smart City Stays. Book now for a memorable and relaxing getaway at Island Club by Smart City Stays in Cape Town.
Highlights
Comfortable Stay
A comfortable, straightforward stay with the everyday essentials taken care of.
Everyday Essentials
Practical amenities and helpful service for short trips and longer visits alike.
Facilities
- Parking
- Free Parking
- Swimming pool
- Private parking
- Indoor pool
All 26 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Heating
- Terrace
- Family rooms
- Garden
- Non-smoking throughout
- Wine/champagne
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Physical distancing in dining areas
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
Check-in & checkout
- Check-in
- 02:00 PM – 07:00 PM
- Check-out
- 11:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness6.2
Multiple reviews indicated dirty flats and lack of cleanliness, such as no towels or linen provided.
- Service7.7
Reviews capture poor service level, including long wait times for assistance and initial mix-ups with room bookings.
- Location10.0
Many reviews highlight great location benefits, including proximity to shopping and tourist activities.
- Room Quality7.2
Issues noted regarding room downgrades and lack of expected amenities such as air conditioning.
- Amenities7.2
Concerns about missing amenities like water bottles and coffee, as well as general maintenance.
- Value for Money8.7
Guests felt that the overall service and room quality did not reflect the high cost of their stay.
- Food and Beverage9.2
Food and beverage services were not specifically mentioned, so assumed standard for this tier.
- Overall Experience7.7
Overall guest experience was mixed mainly due to the negative service and cleanliness comments.