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Nadi, FJ

Grand West Villas

Newtown Road, Wailoaloa Beach

3 stars · Guest score 5.7/10

About this hotel

Home-away-from-home Accommodation: Grand West Villas offers a cozy retreat with a lagoon-style pool and spacious gardens, providing a comfortable and welcoming atmosphere for guests to relax in. Variety of Accommodation Options: Guests can choose from a selection of rooms, apartments, and villas, each offering different amenities to suit their needs. Whether overlooking the pool or gardens, every accommodation type ensures a pleasant stay. Abundance of Facilities and Services: From a gift shop to tennis courts, an outdoor pool with a water slide, and even child minding services, Grand West Villas caters to all guests' needs, promising a memorable and convenient stay. Book your stay at Grand West Villas now to experience a perfect blend of comfort and leisure during your getaway.

Highlights

Nadi Location

Situated in the vibrant city of Nadi, Grand West Villas offers easy access to local attractions and a welcoming neighborhood atmosphere.

Guest Comfort

Enjoy a cozy retreat with spacious accommodations, attentive service, and amenities designed for a relaxing and memorable stay.

Unique Amenities

Relax by the lagoon-style pool, unwind in lush gardens, and take advantage of facilities like tennis courts and a water slide.

Facilities

Parking
Free Parking
Swimming pool
Private parking
Outdoor pool
Accessible parking
Parking garage

All 61 facilities

Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Terrace
Family rooms
Garden
Laundry
Luggage storage
Fishing
Fax/photocopying
Golf course
Ironing service
Meeting/banquet facilities
Tennis court
Children's playground
Dry cleaning
Currency exchange
Billiards
Designated smoking area
Kid meals
Snack bar
Kids' outdoor play equipment
Vending machine - drinks
Vending machine - snacks
Water slide
Outdoor furniture
Sun loungers or beach chairs
Picnic area
Sun umbrellas
Shallow end
Tennis equipment
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Shared stationery like menus, pens are removed
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
CCTV in common areas
Access to health care professionals
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property

Check-in & checkout

Check-in: 03:00 PM
Check-out: 10:30 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness2.6
Numerous mentions of bed bugs, sewage issues, and general uncleanliness.
Service6.6
Mixed reviews with some positive mentions of friendly staff, but overall poor service due to issues during stay.
Location7.6
Location is convenient but not highlighted positively or negatively.
Room Quality3.6
Reports of uncomfortable beds, poorly maintained rooms, and recurring bed bug issues.
Amenities8.6
Positive remarks about the pool and water slide.
Value for Money5.5
Overall value seems poor based on the negative experiences reported.
Food and Beverage5.6
Not mentioned specifically, assumed to be average.
Overall Experience5.6
General disappointment with the stay due to multiple issues reported.

Guest reviews

Never stayed as felt uncomfortable in the environment.
Never stayed as felt uncomfortable in the environment.
Felt like barracks almost eerie. Door didn't shut on room. Not clean. Way too basic compared to what we expected. No phone service or wifi available. Receptionist tried to offer another room but it was the whole property. Misrepresented in the advertisement
Jenny · 1/10

Preetishna · 1/10

This was really horrible! Dont trust the photos on Booking.com! 100€ for one night in this ….
This was really horrible! Dont trust the photos on Booking.com! 100€ for one night in this ….
Daniel · 1/10

The service attitude is not bad.
The service attitude is not bad.
No wifi, bathroom layout not very good, facilities are old
Zhang · 5/10

Nothing.
Nothing.
I wasn’t checked in at Grandwest Villas since I booked there. There was an error in their system so my booking wasn’t reflected. They had to refer me and my family to their sister hotel Hexagon Hotel. And it was my worst experience ever! I paid $968FJD plus bond as well which was $100FJD and there was no aircon in the living room, no wifi, aircons on both rooms weren’t working and no kitchen utensils. I had to go down to reception and ask for it.
JOY · 1/10

The silicone in the bathroom and toilet needs to be removed and replaced. Also downstairs toilet seat should be replaced! Upstairs single mattress are a bit old should be replaced!
Constantine · 7/10

The water slide and pool
The water slide and pool
Bed bugs, sewage leak with worms growing behind toilet. They didn’t seem to care about the bed bug situation- they made me sleep in my room still after showing a dead bed bug to front desk. Fast forward a day when they moved me finally, they threw a new guest into the infested room. (Mind you they didn’t care about the infestation whatsoever until I mentioned reporting it to Consumer Council in an email I sent to them. Manager personally tagged me down and asked “have you reported it?”) then within 24 hours rooms were being emptied for treatment, I was refunded, she wrote me the letter, etc. photos of my proof attached 1st pic- my email making a complaint after sleeping in the infested room. 2nd and 3rd pics- them finally emptying rooms for treatment after I made a situation 4th pic- apology letter written to me from manager (wasn’t given until after I threatened to report them) 5th pic- small and subtle bed bug bites on my feet 6th pic- worms growing behind my toilet in the second room I was moved to
Joshua · 1/10

Stayed here for one night. Unfortunately, the villa had bed bugs. There was only one AC remote for two rooms, no air conditioning downstairs, and the shower had no shampoo holders. Overall, a very disappointing experience and I would not recommend this resort.
Shiraaz · 1/10