Grand West Villas

關於這間飯店

温馨如家的住宿选择： 大西部别墅提供一个宁静舒适的避风港，设有泻湖风格的游泳池和宽敞的花园，为客人提供一个放松身心的友好氛围。 多样化的住宿选择： 客人可以从多种房型、套房和别墅中进行选择，每种房型均配备不同的设施，满足您的需求。无论是俯瞰游泳池还是花园，所有住宿类型都确保您的住宿愉快舒适。 丰富的设施与服务： 从礼品店到网球场，以及带水滑梯的室外游泳池，甚至还有托儿服务，大西部别墅满足所有客人的需求，为您提供难忘且方便的住宿体验。 立即预订大西部别墅，享受完美结合了舒适与休闲的度假体验。

設施

• Parking
• Free Parking
• Swimming pool

入住與退房

入住

03:00 PM

退房

10:30 AM

在搜尋中選擇日期，即可查看可訂房型。

住客評價分析

• Cleanliness2.6

  Numerous mentions of bed bugs, sewage issues, and general uncleanliness.

• Service6.6

  Mixed reviews with some positive mentions of friendly staff, but overall poor service due to issues during stay.

• Location7.6

  Location is convenient but not highlighted positively or negatively.

• Room Quality3.6

  Reports of uncomfortable beds, poorly maintained rooms, and recurring bed bug issues.

• Amenities8.6

  Positive remarks about the pool and water slide.

• Value for Money5.5

  Overall value seems poor based on the negative experiences reported.

• Food and Beverage5.6

  Not mentioned specifically, assumed to be average.

• Overall Experience5.6

  General disappointment with the stay due to multiple issues reported.

住客評論

Never stayed as felt uncomfortable in the environment.

Never stayed as felt uncomfortable in the environment.

Felt like barracks almost eerie. Door didn't shut on room. Not clean. Way too basic compared to what we expected. No phone service or wifi available. Receptionist tried to offer another room but it was the whole property. Misrepresented in the advertisement

This was really horrible! Dont trust the photos on Booking.com! 100€ for one night in this ….

This was really horrible! Dont trust the photos on Booking.com! 100€ for one night in this ….

服务态度还不错。

服务态度还不错。

没有wifi，洗浴室布局不太好，设施陈旧

Nothing.

Nothing.

I wasn’t checked in at Grandwest Villas since I booked there. There was an error in their system so my booking wasn’t reflected. They had to refer me and my family to their sister hotel Hexagon Hotel. And it was my worst experience ever! I paid $968FJD plus bond as well which was $100FJD and there was no aircon in the living room, no wifi, aircons on both rooms weren’t working and no kitchen utensils. I had to go down to reception and ask for it.

The silicone in the bathroom and toilet needs to be removed and replaced. Also downstairs toilet seat should be replaced! Upstairs single mattress are a bit old should be replaced!

The water slide and pool

The water slide and pool

Bed bugs, sewage leak with worms growing behind toilet. They didn’t seem to care about the bed bug situation- they made me sleep in my room still after showing a dead bed bug to front desk. Fast forward a day when they moved me finally, they threw a new guest into the infested room. (Mind you they didn’t care about the infestation whatsoever until I mentioned reporting it to Consumer Council in an email I sent to them. Manager personally tagged me down and asked “have you reported it?”) then within 24 hours rooms were being emptied for treatment, I was refunded, she wrote me the letter, etc. photos of my proof attached 1st pic- my email making a complaint after sleeping in the infested room. 2nd and 3rd pics- them finally emptying rooms for treatment after I made a situation 4th pic- apology letter written to me from manager (wasn’t given until after I threatened to report them) 5th pic- small and subtle bed bug bites on my feet 6th pic- worms growing behind my toilet in the second room I was moved to

Stayed here for one night. Unfortunately, the villa had bed bugs. There was only one AC remote for two rooms, no air conditioning downstairs, and the shower had no shampoo holders. Overall, a very disappointing experience and I would not recommend this resort.