DeLuxe PLAZA

Dostyk Ave 140

3 stars · Guest score 6.2/10

About this hotel

Luxurious Accommodation DeLuxe PLAZA in Almaty, just steps away from Central State Museum, offers comfortable rooms with free WiFi and parking. The hotel boasts a 24-hour front desk and allergy-free rooms. Modern Amenities Each room at DeLuxe PLAZA features a flat-screen TV, air conditioning, and a private bathroom with free toiletries. Some rooms even include a cozy seating area for relaxation. Convenient Location Explore nearby attractions like Kazakhstan Independence Monument and Gvardeytsev-Panfilovtsev Park, all within a short distance from the hotel. Book your stay at DeLuxe PLAZA for a memorable experience in Almaty.

Highlights

Prime Location

Located near Central State Museum, Kazakhstan Independence Monument, and Gvardeytsev-Panfilovtsev Park, offering easy access to Almaty's attractions.

Guest Comfort & Service

Enjoy 24-hour front desk support, allergy-free rooms, and modern amenities like free WiFi and air conditioning for a comfortable stay.

Modern Amenities & Relaxation

Rooms feature flat-screen TVs, private bathrooms with free toiletries, and some include cozy seating areas for added relaxation.

Facilities

Parking
Free Parking
Private parking
Accessible parking
Street parking

All 50 facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
Airport shuttle
Bar
Fax/photocopying
Ironing service
Breakfast in the room
Massage services
Spa/wellness center
Barber/beauty shop
Non-smoking throughout
Daily housekeeping
Designated smoking area
Airport shuttle (additional charge)
Shuttle service (additional charge)
Minimarket on site
Lockers
Airport drop off
Airport pick up
Beauty Services
Manicure
Pedicure
Hair Salon Services
Shuttle service
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
Fire extinguishers
Invoice provided
Smoke alarms
Key access
CCTV outside property
CCTV in common areas
24-hour security
Security alarm
Breakfast takeaway containers
Key card access

Check-in & checkout

Check-in: 02:00 PM
Check-out: 12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness3.5
Multiple reviews mention dirty rooms, stained walls, and overall poor cleanliness.
Service8.0
Generally positive sentiment regarding staff politeness, though some noted issues with the service.
Location8.5
Frequently praised for being well-located and close to relevant amenities.
Room Quality4.5
Criticism regarding room condition, lack of comfort, and issues such as odors and maintenance.
Amenities5.5
Few mentions indicate standard amenities, though some lack of basic items was noted.
Value for Money6.5
Some reviewers felt the pricing was reasonable, while others thought it was too high for the quality offered.
Food and Beverage6.5
Not mentioned in reviews; assumed standard quality for this hotel tier.
Overall Experience6.5
Mixed feelings overall, with highs and lows based on various experiences shared.