Grand Aiser Hotel

Pozharskogo Street 1

4 stars · Guest score 6.5/10

About this hotel

Luxurious 4-Star Hotel in Almaty's Cultural Centre Indulgent Spa and Pool Facilities: Enjoy a rejuvenating experience at our indoor pool and modern spa facilities. Elegant Dining and Culinary Delights: Delight your taste buds with a rich breakfast buffet and a variety of Kazakh and European dishes in our elegant dining room. Relaxation and Wellness: Unwind in our large wellness center or stay active with our gym facilities, all while being just minutes away from Almaty's iconic landmarks. Experience the epitome of luxury and comfort at Regardal Hotel. Book now to secure your stay at our exquisite property near Almaty Central Stadium.

Highlights

Location and Vibe

Situated in Almaty’s cultural centre, enjoy a top-location with guest reviews praising the area’s appeal and proximity to iconic landmarks.

Experience and Comfort

Guests note attentive service and comfortable stays, with in-room essentials and a relaxing wellness area.

Luxurious Dining and Spa

Indulge in elegant dining options and unwind at the wellness facilities, including spa and indoor pool, designed for a refined stay.

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
Bar
Fax/photocopying
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Hot tub/Jacuzzi
Sauna
Breakfast in the room
Massage services
Packed lunches
Spa/wellness center
Barber/beauty shop
Hammam
Private check-in/check-out
Daily housekeeping
Designated smoking area
Minimarket on site
Special diet menus - on request
Grocery deliveries
Kid meals
Kid-friendly buffet
Wine/champagne
Coffee Shop on site
Fruits
Fitness/spa locker rooms
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Face masks for guests available
24-hour security
Delivered food - securely covered
Thermometers for guests provided by property
Breakfast takeaway containers
Key card access

Check-in & checkout

Check-in: 02:00 PM
Check-out: 12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness4.5
Multiple comments indicate the hotel is very dirty.
Service7.4
Some issues with service responsiveness have been noted.
Location9.0
The location is positively mentioned in several reviews.
Room Quality5.4
Rooms are reported as old and in need of renovation.
Amenities6.0
Basic amenities reported; some problems with hot water and missing features.
Value for Money5.4
Guests feel the price does not match the quality.
Food and Beverage7.5
Breakfast quality is positively noted, but limited variety.
Overall Experience6.9
Mixed feelings with some positives, but significant issues present.