Pets
Pets not allowed














































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Victoria Falls, ZW
686 Syringa Road, Victoria Falls, Matembeleland, 263
3 stars · Guest score 5/10
Recreational amenities and equipment Enjoy the outdoor pool and rent bicycles during your stay. Complimentary services Benefit from complimentary wireless internet, tour/ticket assistance, and barbecue grills. Convenient features Relax in the air-conditioned vacation home with a kitchen, flat-screen TV, and daily housekeeping services. Experience comfort and convenience at this well-equipped vacation home in Victoria Falls. Book now to explore the nearby attractions and enjoy a pleasant stay.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.
Pets not allowed
Property confirms they are implementing guest safety measures
Service animals not allowed
No smoking
Essential workers only - NO
No elevators
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Property is cleaned with disinfectant
Children welcome
Property uses a professional cleaning service
Professional property host/manager
No pets or service animals
Choose dates from search to see available rooms.
Guests consistently mentioned cleanliness as a positive aspect.
Service was generally appreciated, with a few exceptions regarding refund issues.
The hotel is situated in a perfect location, close to key landmarks and facilities.
Rooms were clean, spacious, and well-equipped, but some guests experienced issues with water supply.
Satisfactory amenities, with some mention of good food and staff but lacking certain services like a spa.
Mixed reviews on pricing, with some guests feeling it was high for the services offered.
Good quality food and beverage services, with a few suggestions for more variety.
Most guests had a positive experience and would recommend the hotel to others.
Staff was very helpful. Rafael picked us up at the airport and provided guides and suggestions for what we should see and do while we were in Victoria Falls. Tracy made breakfast and dinner for us. Beds were very comfortable. The five-bedroom house was perfect for our group of 9.
Staff was very helpful. Rafael picked us up at the airport and provided guides and suggestions for what we should see and do while we were in Victoria Falls. Tracy made breakfast and dinner for us. Beds were very comfortable. The five-bedroom house was perfect for our group of 9.
Property was not aware of my booking. Attempted to give me one room with one bed (reservation was 2 BR Apt with 4 beds). WiFi was good when there was power. No power most of the time. Generator ran out of fuel. When running did not provide power for lights or outlets (not able to recharge phones or camera batteries) - definitely no AC. Did not provide flashlights. No water at all (no shower, toilet, or even drinking water) and did not even provide one bottle of water. Property was locked up at night (no warning) and luckily able to find a door not properly locked after a night safari. Left after one day.
Property was not aware of my booking. Attempted to give me one room with one bed (reservation was 2 BR Apt with 4 beds). WiFi was good when there was power. No power most of the time. Generator ran out of fuel. When running did not provide power for lights or outlets (not able to recharge phones or camera batteries) - definitely no AC. Did not provide flashlights. No water at all (no shower, toilet, or even drinking water) and did not even provide one bottle of water. Property was locked up at night (no warning) and luckily able to find a door not properly locked after a night safari. Left after one day.
When I booked this lodge and the main reason I booked it was it said they had an indoor pool, night club, and a casino. When I got there they had none of these. You list this property without even checking it out to see if what they claim is true. I stayed only long enough 2 nights until I could book another lodge. I paid Expedia $1680.00 for this lodge and when I got my refund from them I only received $1181.00. After you took your commission of $303.00 plus the 2 nights I stayed that was all that was left. You charged $104.00 a night but I only got $98.00 a night in refund. I feel that Expedia should only take 2 nights commission and I should receive the balance.
When I booked this lodge and the main reason I booked it was it said they had an indoor pool, night club, and a casino. When I got there they had none of these. You list this property without even checking it out to see if what they claim is true. I stayed only long enough 2 nights until I could book another lodge. I paid Expedia $1680.00 for this lodge and when I got my refund from them I only received $1181.00. After you took your commission of $303.00 plus the 2 nights I stayed that was all that was left. You charged $104.00 a night but I only got $98.00 a night in refund. I feel that Expedia should only take 2 nights commission and I should receive the balance.
The staff were very kind and helpful. They provided excellent food. The property needed some repairs. There was no hot water for a shower, and the fan in one of the bedrooms did not work. They could have provided mosquito nets in the bedrooms so we did not get bitten by bugs at night.
The staff were very kind and helpful. They provided excellent food. The property needed some repairs. There was no hot water for a shower, and the fan in one of the bedrooms did not work. They could have provided mosquito nets in the bedrooms so we did not get bitten by bugs at night.