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Tulum, MX
Aluna Resort Tulum
Polígono 04, Frac 05, Lt 04, SN
5 stars · Guest score 9/10
About this hotel
Luxurious Stay at Kimpton - Aluna Tulum Nestled just 3.1 km from Tulum Archeological Site, Kimpton - Aluna Tulum offers a lavish retreat in Tulum. Unwind by the Pool or Explore on Wheels Indulge in the outdoor swimming pool, access beach clubs at sister properties, or explore the area on rented bikes. Relaxation and Convenience at Your Fingertips Enjoy pool views, a terrace, gardens, spa services, and a 24-hour front desk for all your needs. Each room features a flat-screen TV, private bathroom, and a wardrobe. Book now to experience the perfect blend of luxury and comfort at Kimpton - Aluna Tulum.
Facilities
- Parking
- Free Parking
- Swimming pool
- Private parking
- Outdoor pool
- Accessible parking
- Street parking
- Pool with view
- Pool bar
- Rooftop pool
- Pet bowls
- Pet basket
All 96 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Terrace
- Family rooms
- Garden
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Cycling
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Breakfast in the room
- Massage services
- Packed lunches
- Snorkelling
- Spa/wellness center
- Non-smoking throughout
- Sun terrace
- Daily housekeeping
- Designated smoking area
- Concierge service
- Special diet menus - on request
- Wheelchair accessible
- Kid meals
- Snack bar
- ATM/cash machine on site
- Toilet with grab rails
- Kid-friendly buffet
- Lower bathroom sink
- Higher level toilet
- Outdoor furniture
- Sun loungers or beach chairs
- Wine/champagne
- Sun umbrellas
- Fruits
- Shallow end
- Spa/wellness center services
- Beauty Services
- Yoga classes
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Breakfast takeaway containers
- Key card access
- Bike tours
- Temporary art galleries
- Happy hour
- Cooking class
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.6
Rooms were clean but some reviews mentioned unkempt conditions.
- Service9.6
Staff were described as kind and professional, increasing the score.
- Location8.6
Some reviews criticized the distance from the beach and local amenities.
- Room Quality9.0
Generally noted as spacious, but complaints about room conditions in one instance.
- Amenities9.6
Positive reviews highlighted free bicycles and rooftop pool.
- Value for Money9.0
Good value mentioned, but concerns about food prices.
- Food and Beverage8.1
Mixed reviews on breakfast and restaurant quality.
- Overall Experience9.6
Most reviews indicated a satisfactory experience.