Live Aqua Punta Cana - 全包式 - 僅限成人

關於這間飯店

奢华水疗与海滩体验 在水疗中心享受按摩和面部护理，随后可在私人海滩或五个户外游泳池之一放松身心。 美味餐饮与清爽饮品 在八家餐厅中任意选择用餐，享受24小时客房服务，或在各种酒吧和休息室品尝饮品。自助早餐亦包含在内。 便利设施与活动场所 您可以享受免费无线网络、礼宾服务和代客停车。酒店提供会议中心、会议室以及配有时尚浴室的宽敞客房。 想要在蓬塔卡纳体验奢华、全包的成人专属之旅，请预订Live Aqua Punta Cana。

亮點

設施

• 電梯
• 健身設施
• 自動櫃員機/銀行服務
• 禮品店或報亭
• 會議空間
• 公共區域電視
• 免費早餐
• 夜總會
• 多語言員工
• 門童/行李員
• 私人海灘
• 全方位水療中心
• 會議室
• 婚禮服務
• 游泳池傘
• 英式撞球桌
• 旅遊/票務協助
• 無障礙停車位
• 會議中心
• 小吃吧/熟食店
• 飯店內提供普拉提課程
• 現場排球
• 免費自助停車
• 免費代客停車
• 沙灘傘
• 沙灘小屋（需額外收費）
• 泳池小屋（收費）
• 海灘躺椅
• 泳池躺椅
• 海灘毛巾
• 場內沙灘排球
• 現場海灘瑜伽
• 免費自助早餐
• 音樂會/現場表演
• 提案/浪漫套餐可用
• 宴會廳
• 接待大廳
• LED燈泡
• 再生能源 - 太陽能
• 使用環保清潔產品
• 灰水回收系統
• 戶外娛樂區
• 附近騎馬
• 無障礙公共洗手間
• 無障礙輪椅車停車位
• 輪椅可用車輛的代客泊車
• 無障礙護理水療
• 無障礙的餐廳
• 走廊中的視覺警報
• 食物和水碗
• 狗狗運動區
• 通往入口的照明良好的小徑
• 無障礙通道到入口
• 提供素食早餐
• 有機食品
• 本地擁有及組織的旅遊活動
• 當地藝術家展示區
• 客人教育當地生態系與文化
• 現場本地採購食品（80%或更多）
• 節能開關
• 至少80%的所有照明來自LED。
• 提供素食菜單選項
• 全面回收政策
• 僅提供節水淋浴器
• 無障礙接駁車
• 沒有無障礙班車
• 提供提案/浪漫套餐
• 免費無線網路
• 24小時接待處
• 露臺
• 花園
• 行李寄存
• 乒乓球
• 卡拉OK
• 指定吸煙區
• 禮賓服務
• 無障礙設施
• 晚間娛樂
• 戶外家具
• Elevator
• Fitness facilities
• ATM/banking
• Gift shops or newsstand
• Conference space
• Television in common areas
• Free breakfast
• Nightclub
• Multilingual staff
• Porter/bellhop
• On private beach
• Full-service spa

入住與退房

入住

03:00 PM

退房

12:00 PM

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

住宿規定

周邊地點

• Playa Bávaro (Bávaro Beach)28 km
• Macao Beach22 km
• Scape Park (Hoyo Azul) — Cap Cana30 km
• Coco Bongo Punta Cana (nightlife/entertainment)30 km
• Basilica Catedral Nuestra Señora de la Altagracia (Higüey)42 km
• Indigenous Eyes Ecological Park & Reserve26 km
• Cap Cana Marina / Juanillo Beach area31 km
• Punta Cana Village (shopping & dining district)33 km
• Punta Cana International Airport (PUJ)40 km

在搜尋中選擇日期，即可查看可訂房型。

住客評價分析

• Cleanliness7.7

  Multiple issues with flies in the room and inadequate fumigation.

• Service9.2

  While there were issues with one butler, others like Daniel and Benjamin provided exceptional service.

• Location9.7

  The overall atmosphere and tranquility contributed positively to the experience.

• Room Quality8.7

  The suite with a swim-up pool was appealing but not usable due to cleanliness issues.

• Amenities9.2

  Varied amenities, but some issues with service stability affected usage.

• Value for Money8.7

  The upgrade to Club was not worth the additional cost based on the experience.

• Food and Beverage9.2

  Positive feedback on dining options was noted but overshadowed by booking issues.

• Overall Experience9.7

  Overall memorable time with highlights despite some negative experiences.

住客評論

Let me start by saying that the property in general aesthetically looks fine. Please think twice about upgrading to Club. It is not worth it. Our "butler" Ayrani was useless. We speak fluent Spanish so there was no issue with understanding our requests. Our first day, we asked about booking a restaurant for NYE, and that would be taken care of. The next day we saw her clearly she forgot to make the booking and said she would book us into the French Restaurant as our original l request could not be filled. With her assurance it was taken care of, on NYE we went to the restaurant only to find out she never made the booking. A day later i found her in the Club Lounge and confronted her about that only to be told that the restaurant for NYE was fully booked. I had asked her why she didn't reach out to us, lets just say you could hear a pin drop. We also had booked the suite with a swim up pool. We could not use it! main issue was every time we went outside flies ate you alive. We could not have breakfast, enjoy the swim up pool, or even sit out in the evening to have a drink. We told her 4 times about the issue and was told the room would be fumigated. IT NEVER WAS. Imagine we had to sleep wrapped up like a "mummy" to avoid getting bitten through the night only to wake up with bites all over us. I had bumped into her in the hall way one evening and it was quiet funny seeing her fighting off the flies herself. Of course I told her "this is what we deal with in the room". Her solution arrived an hour later, a can of mosquito repellant which was pretty much empty. One very interesting situation which we made sure was not to be taken lightly, we brought 2 handmade unique Champagne flutes from our home to celebrate our engagement. On our last night we were going to enjoy our last bottle of bubbles only to notice our glasses were taken from our room. We reached out to Yrani sent her a picture only to receive a picture back of something nowhere near what we sent her. She told us "room service took them" we told her that why would they be in our room if we never ordered room service? Anyway, a few hours later they were located. This was probably the main reason for me do this review as a stern warning, DO NOT BOOK CLUB! its an upsell with no real benefits! We found a pool server, Confessor who was so attentive to us and made our stay which was mainly just to get some sun a little less disappointing.

Let me start by saying that the property in general aesthetically looks fine. Please think twice about upgrading to Club. It is not worth it. Our "butler" Ayrani was useless. We speak fluent Spanish so there was no issue with understanding our requests. Our first day, we asked about booking a restaurant for NYE, and that would be taken care of. The next day we saw her clearly she forgot to make the booking and said she would book us into the French Restaurant as our original l request could not be filled. With her assurance it was taken care of, on NYE we went to the restaurant only to find out she never made the booking. A day later i found her in the Club Lounge and confronted her about that only to be told that the restaurant for NYE was fully booked. I had asked her why she didn't reach out to us, lets just say you could hear a pin drop. We also had booked the suite with a swim up pool. We could not use it! main issue was every time we went outside flies ate you alive. We could not have breakfast, enjoy the swim up pool, or even sit out in the evening to have a drink. We told her 4 times about the issue and was told the room would be fumigated. IT NEVER WAS. Imagine we had to sleep wrapped up like a "mummy" to avoid getting bitten through the night only to wake up with bites all over us. I had bumped into her in the hall way one evening and it was quiet funny seeing her fighting off the flies herself. Of course I told her "this is what we deal with in the room". Her solution arrived an hour later, a can of mosquito repellant which was pretty much empty. One very interesting situation which we made sure was not to be taken lightly, we brought 2 handmade unique Champagne flutes from our home to celebrate our engagement. On our last night we were going to enjoy our last bottle of bubbles only to notice our glasses were taken from our room. We reached out to Yrani sent her a picture only to receive a picture back of something nowhere near what we sent her. She told us "room service took them" we told her that why would they be in our room if we never ordered room service? Anyway, a few hours later they were located. This was probably the main reason for me do this review as a stern warning, DO NOT BOOK CLUB! its an upsell with no real benefits! We found a pool server, Confessor who was so attentive to us and made our stay which was mainly just to get some sun a little less disappointing.

I had an absolutely wonderful stay at Live Aqua Punta Cana, which I chose to experience on my own, and I can say without hesitation that I will definitely return. The atmosphere, the tranquility, and the quality of the service make this hotel truly exceptional. From the moment I arrived, I felt welcomed, relaxed, and surrounded by thoughtful attention. A very special thank you to Daniel, an exceptional butler, who truly made my stay unforgettable. Always available, smiling, and highly professional, he took great care of everything. Every morning, he checked in to see how I was doing and sent the daily schedule of activities and restaurants, which I found extremely convenient and reassuring. His attention to detail, kindness, and dedication make all the difference. When I return, I will definitely ask for Daniel again. I would also like to especially highlight Benjamin, an outstanding server with a rare level of professionalism. Always attentive, respectful, efficient, and warm, he anticipates guests’ needs effortlessly and makes every moment perfect. His service is flawless and contributes greatly to the overall experience. Finally, a kind word for Raysa, who brightens each day with her constant smile and genuine kindness. People like them truly make all the difference and are the reason guests want to come back. Thank you to the entire team for such an unforgettable stay

I had an absolutely wonderful stay at Live Aqua Punta Cana, which I chose to experience on my own, and I can say without hesitation that I will definitely return. The atmosphere, the tranquility, and the quality of the service make this hotel truly exceptional. From the moment I arrived, I felt welcomed, relaxed, and surrounded by thoughtful attention. A very special thank you to Daniel, an exceptional butler, who truly made my stay unforgettable. Always available, smiling, and highly professional, he took great care of everything. Every morning, he checked in to see how I was doing and sent the daily schedule of activities and restaurants, which I found extremely convenient and reassuring. His attention to detail, kindness, and dedication make all the difference. When I return, I will definitely ask for Daniel again. I would also like to especially highlight Benjamin, an outstanding server with a rare level of professionalism. Always attentive, respectful, efficient, and warm, he anticipates guests’ needs effortlessly and makes every moment perfect. His service is flawless and contributes greatly to the overall experience. Finally, a kind word for Raysa, who brightens each day with her constant smile and genuine kindness. People like them truly make all the difference and are the reason guests want to come back. Thank you to the entire team for such an unforgettable stay

Daniel was our butler for the week we spent at Live Aqua! He was very attentive and responsive and we really appreciate all he did to make our trip very special!!! Big thanks to you Daniel 🎉🎉🎉 The Thomas Family

Daniel was our butler for the week we spent at Live Aqua! He was very attentive and responsive and we really appreciate all he did to make our trip very special!!! Big thanks to you Daniel 🎉🎉🎉 The Thomas Family

Josua and Benjamin are the best! They went above and beyond to take care of us and everyone on the beach. The hibachi grill had the best food. We loved our stay here.

Josua and Benjamin are the best! They went above and beyond to take care of us and everyone on the beach. The hibachi grill had the best food. We loved our stay here.

This place is amazing and the service was out of this world. The beach concierges , Benjamin and Josue were outstanding. We always had a drink in hand and beach chairs ready for us in the morning. Remember to take lots of $1 bills and be extra with your tipping.

This place is amazing and the service was out of this world. The beach concierges , Benjamin and Josue were outstanding. We always had a drink in hand and beach chairs ready for us in the morning. Remember to take lots of $1 bills and be extra with your tipping.

Food are great excpt French restaurant that has worst services and food. If you are a Spanish speaker, you will feel you are in the heaven

Food are great excpt French restaurant that has worst services and food. If you are a Spanish speaker, you will feel you are in the heaven

This was my first time at Live Aqua with my travel group of thirty-five. we couldn't have picked a better time to come. Walking into the lobby to check in we were greeted with a warm welcome from the staff and a massive beautifully decorated Christmas tree. Being from NY it was weird to see a decorated Christmas tree when it was eighty degrees. I loved the fact that the resort was so easy to navigate. The last place I went to I got lost every day. Everyone in my group has different interests, mine was spending the day laying on the beach. The staff on the beach was fantastic especially Luis Mercedes and Suleiky Tejada, they were so attentive, they got me anything I needed. We loved the restaurants especially the breakfast buffet, the best I've ever seen. To me this resort was a five-star, and we are planning to return very soon.

This was my first time at Live Aqua with my travel group of thirty-five. we couldn't have picked a better time to come. Walking into the lobby to check in we were greeted with a warm welcome from the staff and a massive beautifully decorated Christmas tree. Being from NY it was weird to see a decorated Christmas tree when it was eighty degrees. I loved the fact that the resort was so easy to navigate. The last place I went to I got lost every day. Everyone in my group has different interests, mine was spending the day laying on the beach. The staff on the beach was fantastic especially Luis Mercedes and Suleiky Tejada, they were so attentive, they got me anything I needed. We loved the restaurants especially the breakfast buffet, the best I've ever seen. To me this resort was a five-star, and we are planning to return very soon.

The resort and it's staff was outstanding my attendant Reynaldo was above and beyond excellence services will definitely request him when we return.

The resort and it's staff was outstanding my attendant Reynaldo was above and beyond excellence services will definitely request him when we return.