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New Orleans, US

萬豪春丘套房酒店紐奧良倉庫藝術區

301 Saint Joseph Street

3 星 · 住客評分 7.8/10

關於這間飯店

现代客房与设施 新奥尔良会议中心春丘套房提供现代化的客房,设计色彩丰富,并配备基本的厨房设施,为客人创造舒适便捷的住宿体验。每间客房均配有有线电视、冰箱和微波炉,确保每位访客都能享受轻松的时光。 户外游泳池与健身中心 客人可以在酒店的户外游泳池中放松身心,或者在健身中心保持活力。无论是选择畅快的游泳,还是进行锻炼,酒店都提供了完美的设施,以满足放松与运动的需求。 便利的地理位置与周边景点 酒店位于艺术区,邻近路易斯安那超级巨蛋和路易斯安那儿童博物馆等热门景点。距离联合客运总站仅1.5英里,客人可以轻松从这家地理位置优越的酒店游览充满活力的新奥尔良市。 预订您的新奥尔良会议中心春丘套房,享受在城市中心令人愉悦和便捷的住宿体验。

設施

  • Parking
  • Swimming pool
全部 56 項設施
  • 提供無線網路
  • 免費無線網路
  • 停車場
  • 無菸房
  • 空調
  • 健身中心
  • 游泳池
  • 24小時接待櫃檯
  • 商務中心
  • 暖氣
  • 露台
  • 家庭房
  • 可攜帶寵物
  • 電梯
  • 洗衣服務
  • 身障客人設施
  • 會議/宴會設施
  • 乾洗
  • 代客停車
  • 飯店內全面禁菸
  • 私人停車場
  • 戶外泳池
  • 共用休息室/電視區
  • 現場迷你市場
  • 無障礙設施
  • 戶外家具
  • 員工遵守當地安全規範
  • 依當地主管機關指引清洗的洗衣服務
  • 每次入住之間為客房消毒
  • 符合對抗冠狀病毒的清潔標準
  • 遵循保持身體距離的規則
  • 客房及主要區域提供免洗手部消毒液
  • 可無現金支付
  • 滅火器
  • 消毒餐具和銀器
  • 非接觸式入住/退房
  • 住宿期間客人可選擇不提供任何清潔服務。
  • 煙霧警報器
  • 共用文具(如菜單、筆)已移除
  • 公共區域監視器
  • 未針對客人健康狀況進行檢查的流程
  • 員工與客人之間的安全隔板/屏障
  • 送達的食物 - 安全封閉
  • 安全警報器
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Business center
  • Heating
  • Terrace
  • Family rooms

入住與退房

入住
04:00 PM
退房
12:00 PM

房型與房價

在搜尋中選擇日期,即可查看可訂房型。

住客評價分析

  • Cleanliness7.9

    Cleanliness was noted positively but there were mentions of issues such as lighting and dated decor.

  • Service7.9

    Service was mostly praised, but there were instances of rudeness from staff.

  • Location8.9

    Location received several positive mentions for being convenient and walkable.

  • Room Quality7.4

    Rooms were comfortable but complaints about size and condition were noted.

  • Amenities7.4

    Some amenities were appreciated, but limited options like the unavailability of the indoor pool and breakfast variety were criticized.

  • Value for Money7.9

    Some guests felt the value wasn't adequate for what was received, especially in light of renovation issues.

  • Food and Beverage6.9

    Breakfast options were frequently criticized for lack of variety and quality.

  • Overall Experience7.9

    Overall experience was satisfactory, but renovation issues and some service experiences dampened it.

住客評論

Merrylyn · 9/10
Leidy · 10/10
Staley · 7/10
Ariel · 7/10
Neely · 9/10
Megan · 10/10

Thoroughly enjoyed our stay. The staff was friendly and helpful especially Meosha! She gave us some local recommendations and helped us with checkout information. She is extremely knowledgeable and very proficient at her job. Overall we had a great first experience and would definitely stay here again.

Thoroughly enjoyed our stay. The staff was friendly and helpful especially Meosha! She gave us some local recommendations and helped us with checkout information. She is extremely knowledgeable and very proficient at her job. Overall we had a great first experience and would definitely stay here again.

maureesahc2022 · 10/10

I am extremely disappointed with the customer service I received at this hotel. While providing transportation for one of the hotel’s handicapped guests, I was treated with disrespect and a complete lack of professionalism. The situation was unnecessarily escalated by Office Manager Jasmine, Front Desk Manager Tia, Front Desk Clerk Don, and the valet attendant on duty. I explained several times that I was waiting for a guest with mobility limitations and would leave as soon as they entered my vehicle. Instead of listening or attempting to accommodate a disabled guest, the police were called and I was accused of trespassing. After completing my transportation service, I returned only to drop the same paying guest back at the hotel. During that drop-off, Tia again informed me I was trespassing, and Jasmine and Tia contacted the police a second time. At no point was I disruptive, refused to leave, or interfered with hotel operations. I was simply picking up and dropping off one of the hotel’s paying guests. I was also disappointed by Don’s conduct. When I asked for the valet attendant’s name because no name tag was visible, he refused to provide it. Instead, he contacted my business using first his personal cell phone and then the hotel’s phone while on duty, which I found highly unprofessional. I expected professionalism and courtesy. Instead, I experienced poor communication, a lack of empathy, and unnecessary escalation. I hope hotel management reviews the surveillance footage and addresses the conduct of the employees involved so no other guest or transportation provider has a similar experience.

I am extremely disappointed with the customer service I received at this hotel. While providing transportation for one of the hotel’s handicapped guests, I was treated with disrespect and a complete lack of professionalism. The situation was unnecessarily escalated by Office Manager Jasmine, Front Desk Manager Tia, Front Desk Clerk Don, and the valet attendant on duty. I explained several times that I was waiting for a guest with mobility limitations and would leave as soon as they entered my vehicle. Instead of listening or attempting to accommodate a disabled guest, the police were called and I was accused of trespassing. After completing my transportation service, I returned only to drop the same paying guest back at the hotel. During that drop-off, Tia again informed me I was trespassing, and Jasmine and Tia contacted the police a second time. At no point was I disruptive, refused to leave, or interfered with hotel operations. I was simply picking up and dropping off one of the hotel’s paying guests. I was also disappointed by Don’s conduct. When I asked for the valet attendant’s name because no name tag was visible, he refused to provide it. Instead, he contacted my business using first his personal cell phone and then the hotel’s phone while on duty, which I found highly unprofessional. I expected professionalism and courtesy. Instead, I experienced poor communication, a lack of empathy, and unnecessary escalation. I hope hotel management reviews the surveillance footage and addresses the conduct of the employees involved so no other guest or transportation provider has a similar experience.

tremelux · 2/10