Hilton New Orleans / St. Charles Avenue

Sobre este hotel

Alojamiento Lujoso Viva la comodidad y el estilo en el Hilton New Orleans / St. Charles Avenue, ubicado a solo 0.25 millas de la vibrante Bourbon Street. Cada habitación está equipada con modernas comodidades, incluyendo un televisor de pantalla plana, máquina de café y artículos de tocador de alta calidad para una estancia placentera. Entretenimiento y Ocio Disfrute de una variedad de opciones de entretenimiento en The Club, que ofrece computadoras, juegos de mesa y billar. Relájese en el restaurante del hotel o explore atracciones cercanas como el Museo de la Segunda Guerra Mundial y el Superdome, ambos a solo 0.7 millas de distancia. Comodidad y Servicios Aproveche la comodidad de estacionamiento privado, recepción las 24 horas, centro de negocios y tienda de regalos durante su estancia. Con una ubicación privilegiada cerca del Aeropuerto Internacional Louis Armstrong de Nueva Orleans, el Hilton New Orleans / St. Charles Avenue es la opción perfecta para su próxima visita a la ciudad.

Servicios

• Parking

Entrada y salida

Entrada

04:00 PM – 12:00 AM

Salida

11:00 AM

Accesibilidad

Puntuación de accesibilidad: 50

• Ramp access
• Level entrance
• Wheelchair-accessible reception
• Wheelchair-accessible restaurant
• Wheelchair-accessible parking
• Cane accessible
• Elderly accessible
• Electric wheelchair accessible
• Hearing accessible
• Wheelchair accessible
• Visually accessible
• Wheelchair and scooter accessible

Elige fechas en la búsqueda para ver las habitaciones disponibles.

Opiniones de los huéspedes

• Cleanliness6.8

  Housekeeping was consistently poor as the room was left dirty, leading to a low score.

• Service9.8

  Generally friendly staff, with notable exceptions, but positive interactions highlighted.

• Location9.3

  Convenient location close to the French Quarter, highly praised by guests.

• Room Quality8.3

  Rooms were described as clean and spacious, with few complaints.

• Amenities8.8

  Amenities were standard for the hotel but some noted issues with coffee availability.

• Value for Money8.8

  Described as worth more than what was paid, despite some issues.

• Food and Beverage7.8

  Food was good, but the service at the adjacent restaurant was slow and unfriendly.

• Overall Experience8.3

  Mixed feelings; positive experiences overshadowed by significant service issues.

Opiniones de huéspedes

The room was right by the elevator

The room was right by the elevator

My room wasn't cleaned during my stay I had to ask 2 times to have it cleaned. Elevators took long to open. Lots of construction going on.

The customer service was ok

The customer service was ok

Everything was horrible, the smell of the hotel, my room door was coming of the door ceiling,

Hotel and room was very nice and clean..the staff amazing..in particular Ernel (doorman extrordinaire) was super, he really seems to love his job!!

Hotel and room was very nice and clean..the staff amazing..in particular Ernel (doorman extrordinaire) was super, he really seems to love his job!!

Our room's view was of a neighboring building's roof and hvac system. We like Hilton so much we're going to join their rewards program with hopes it will afford us a better view in the future.

The location is great, walking distance to Burdon Street, restaurants, lil markets and shops. Atmosphere walking in is great. Rooms are basically bare, bed, desk, and a desk armless chair. The company must not believe in being comfortable in the room. Then when I asked to check out and go to another hotel, I was initially told I would not be charged for the 1st night. Tori, the front desk supervisor was amazingly professional but her boss Maya, came up overruled Tori and wanted to charge me As I was talking to Tori, Ms. Maya interjected herself into the conversation. She was loud, aggressive and demeaning toward me. All while never making eye contact with me, she meant to embarrass me because she loud talked me in front of the staff and other customers. Maya is rude, unprofessional, and aggressive; all the characteristics of not good a hospitality worker. And she is the boss. I cannot imagine working wirh with her much less for her. The biggest problem is that this is the second time in two years that I have had a bad experience at Hilton while on vacation.

The location is great, walking distance to Burdon Street, restaurants, lil markets and shops. Atmosphere walking in is great. Rooms are basically bare, bed, desk, and a desk armless chair. The company must not believe in being comfortable in the room. Then when I asked to check out and go to another hotel, I was initially told I would not be charged for the 1st night. Tori, the front desk supervisor was amazingly professional but her boss Maya, came up overruled Tori and wanted to charge me As I was talking to Tori, Ms. Maya interjected herself into the conversation. She was loud, aggressive and demeaning toward me. All while never making eye contact with me, she meant to embarrass me because she loud talked me in front of the staff and other customers. Maya is rude, unprofessional, and aggressive; all the characteristics of not good a hospitality worker. And she is the boss. I cannot imagine working wirh with her much less for her. The biggest problem is that this is the second time in two years that I have had a bad experience at Hilton while on vacation.

Tori at the front desk provides outstanding service, offering great support, endless patience, and a warm welcome. She went above and beyond to make our stay awesome!

Tori at the front desk provides outstanding service, offering great support, endless patience, and a warm welcome. She went above and beyond to make our stay awesome!

We could not have chosen better accommodations. It was central to everything! We walked everywhere we needed to go! The property was immaculate and the staff were attentive, friendly and professional. The bellman, Ernel was the best. When we return, we will again stay at this property.

We could not have chosen better accommodations. It was central to everything! We walked everywhere we needed to go! The property was immaculate and the staff were attentive, friendly and professional. The bellman, Ernel was the best. When we return, we will again stay at this property.