New Orleans, US

Hilton New Orleans / St. Charles Avenue

333 Saint Charles Ave

4 stars · Guest score 8.5/10

About this hotel

Luxurious Accommodation Experience comfort and style at Hilton New Orleans / St. Charles Avenue, located just 0.25 miles from the vibrant Bourbon Street. Each room is equipped with modern amenities including a flat-screen TV, coffee machine, and premium toiletries for a relaxing stay. Entertainment and Leisure Indulge in a variety of entertainment options at The Club, featuring computers, board games, and billiards. Unwind at the on-site restaurant or explore nearby attractions like the World War 2 Museum and the Superdome, both just 0.7 miles away. Convenience and Services Enjoy the convenience of private parking, a 24-hour front desk, business center, and gift shop during your stay. With a prime location near Louis Armstrong New Orleans International Airport, Hilton New Orleans / St. Charles Avenue is the perfect choice for your next visit to the city.

Highlights

Well Placed

Set in New Orleans, within easy reach of the area’s main sights and transport links.

Comfortable Stay

A comfortable, straightforward stay with the everyday essentials taken care of.

Everyday Essentials

Practical amenities and helpful service for short trips and longer visits alike.

Facilities

  • Parking
  • Valet parking
  • Private parking
  • Accessible parking
All 64 facilities
  • Fitness facilities
  • WiFi available
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Business center
  • Heating
  • Family rooms
  • Garden
  • Pets allowed
  • Lift / Elevator
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Fax/photocopying
  • Tour desk
  • Facilities for disabled guests
  • Meeting/banquet facilities
  • Non-smoking throughout
  • Daily housekeeping
  • Concierge service
  • Wheelchair accessible
  • Snack bar
  • Paid WiFi
  • Wine/champagne
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Key access
  • Food delivered to guest room
  • Process in place to check health of guests
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • Delivered food - securely covered
  • Security alarm
  • Walking tours
  • Breakfast takeaway containers
  • Key card access
  • Bike tours
  • Tour/class on local culture
  • Mobile app for room service
  • Live music/performance
  • Pub crawls
  • Happy hour
  • Cooking class

Check-in & checkout

Check-in
04:00 PM – 12:00 AM
Check-out
11:00 AM

Accessibility

50 accessibility score

  • Ramp access
  • Level entrance
  • Wheelchair-accessible reception
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible parking
  • Cane accessible
  • Elderly accessible
  • Electric wheelchair accessible
  • Hearing accessible
  • Wheelchair accessible
  • Visually accessible
  • Wheelchair and scooter accessible

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness6.8

    Housekeeping was consistently poor as the room was left dirty, leading to a low score.

  • Service9.8

    Generally friendly staff, with notable exceptions, but positive interactions highlighted.

  • Location9.3

    Convenient location close to the French Quarter, highly praised by guests.

  • Room Quality8.3

    Rooms were described as clean and spacious, with few complaints.

  • Amenities8.8

    Amenities were standard for the hotel but some noted issues with coffee availability.

  • Value for Money8.8

    Described as worth more than what was paid, despite some issues.

  • Food and Beverage7.8

    Food was good, but the service at the adjacent restaurant was slow and unfriendly.

  • Overall Experience8.3

    Mixed feelings; positive experiences overshadowed by significant service issues.