紐奧良希爾頓酒店 / 聖查爾斯大道

關於這間飯店

奢華住宿 在希爾頓新奧爾良/聖查爾斯大道飯店體驗舒適與時尚，飯店距離熱鬧的波本街僅有0.25英里。每間客房均配備現代化設施，包括平面電視、咖啡機和優質盥洗用品，確保你享受一個放鬆的居住體驗。 娛樂與休閒 在夜總會盡情享受多樣的娛樂選擇，這裡設有電腦、棋牌和撞球。你還可以在飯店內的餐廳悠閒用餐，或探索附近的景點，如二次大戰博物館和超級穹頂體育館，兩者距離飯店僅有0.7英里。 便利與服務 在你入住期間，享受私人停車、24小時接待、商務中心和禮品店等便捷服務。希爾頓新奧爾良/聖查爾斯大道飯店位於路易斯·阿姆斯壯新奧爾良國際機場附近，是你下次造訪這座城市的理想選擇。

亮點

設施

• Parking

入住與退房

入住

04:00 PM – 12:00 AM

退房

11:00 AM

無障礙設施

無障礙評分 50

• Ramp access
• Level entrance
• Wheelchair-accessible reception
• Wheelchair-accessible restaurant
• Wheelchair-accessible parking
• Cane accessible
• Elderly accessible
• Electric wheelchair accessible
• Hearing accessible
• Wheelchair accessible
• Visually accessible
• Wheelchair and scooter accessible

在搜尋中選擇日期，即可查看可訂房型。

住客評價分析

• Cleanliness6.8

  Housekeeping was consistently poor as the room was left dirty, leading to a low score.

• Service9.8

  Generally friendly staff, with notable exceptions, but positive interactions highlighted.

• Location9.3

  Convenient location close to the French Quarter, highly praised by guests.

• Room Quality8.3

  Rooms were described as clean and spacious, with few complaints.

• Amenities8.8

  Amenities were standard for the hotel but some noted issues with coffee availability.

• Value for Money8.8

  Described as worth more than what was paid, despite some issues.

• Food and Beverage7.8

  Food was good, but the service at the adjacent restaurant was slow and unfriendly.

• Overall Experience8.3

  Mixed feelings; positive experiences overshadowed by significant service issues.

住客評論

The room was right by the elevator

The room was right by the elevator

My room wasn't cleaned during my stay I had to ask 2 times to have it cleaned. Elevators took long to open. Lots of construction going on.

The customer service was ok

The customer service was ok

Everything was horrible, the smell of the hotel, my room door was coming of the door ceiling,

Hotel and room was very nice and clean..the staff amazing..in particular Ernel (doorman extrordinaire) was super, he really seems to love his job!!

Hotel and room was very nice and clean..the staff amazing..in particular Ernel (doorman extrordinaire) was super, he really seems to love his job!!

Our room's view was of a neighboring building's roof and hvac system. We like Hilton so much we're going to join their rewards program with hopes it will afford us a better view in the future.

The location is great, walking distance to Burdon Street, restaurants, lil markets and shops. Atmosphere walking in is great. Rooms are basically bare, bed, desk, and a desk armless chair. The company must not believe in being comfortable in the room. Then when I asked to check out and go to another hotel, I was initially told I would not be charged for the 1st night. Tori, the front desk supervisor was amazingly professional but her boss Maya, came up overruled Tori and wanted to charge me As I was talking to Tori, Ms. Maya interjected herself into the conversation. She was loud, aggressive and demeaning toward me. All while never making eye contact with me, she meant to embarrass me because she loud talked me in front of the staff and other customers. Maya is rude, unprofessional, and aggressive; all the characteristics of not good a hospitality worker. And she is the boss. I cannot imagine working wirh with her much less for her. The biggest problem is that this is the second time in two years that I have had a bad experience at Hilton while on vacation.

The location is great, walking distance to Burdon Street, restaurants, lil markets and shops. Atmosphere walking in is great. Rooms are basically bare, bed, desk, and a desk armless chair. The company must not believe in being comfortable in the room. Then when I asked to check out and go to another hotel, I was initially told I would not be charged for the 1st night. Tori, the front desk supervisor was amazingly professional but her boss Maya, came up overruled Tori and wanted to charge me As I was talking to Tori, Ms. Maya interjected herself into the conversation. She was loud, aggressive and demeaning toward me. All while never making eye contact with me, she meant to embarrass me because she loud talked me in front of the staff and other customers. Maya is rude, unprofessional, and aggressive; all the characteristics of not good a hospitality worker. And she is the boss. I cannot imagine working wirh with her much less for her. The biggest problem is that this is the second time in two years that I have had a bad experience at Hilton while on vacation.

Tori at the front desk provides outstanding service, offering great support, endless patience, and a warm welcome. She went above and beyond to make our stay awesome!

Tori at the front desk provides outstanding service, offering great support, endless patience, and a warm welcome. She went above and beyond to make our stay awesome!

We could not have chosen better accommodations. It was central to everything! We walked everywhere we needed to go! The property was immaculate and the staff were attentive, friendly and professional. The bellman, Ernel was the best. When we return, we will again stay at this property.

We could not have chosen better accommodations. It was central to everything! We walked everywhere we needed to go! The property was immaculate and the staff were attentive, friendly and professional. The bellman, Ernel was the best. When we return, we will again stay at this property.