AC Hotel by Marriott New Orleans French Quarter

Sobre este hotel

Terraza al aire libre y WiFi gratuito El AC Hotel by Marriott New Orleans French Quarter cuenta con una acogedora terraza al aire libre para que los huéspedes puedan relajarse y disfrutar de la vibrante atmósfera de la ciudad. Mantente conectado con el WiFi gratuito disponible en todas las habitaciones, asegurando que puedas compartir fácilmente tus experiencias de viaje con tus seres queridos. Servicios Convenientes Disfruta de la comodidad de la televisión por cable, así como de las facilidades para preparar té y café en cada habitación tradicional. Ya sea que estés relajándote después de un día de exploración o preparándote para el día siguiente, estos servicios en la habitación están diseñados para tu comodidad y necesidades. Centro de Fitness y Instalaciones para Reuniones Mantente al día con tu rutina de ejercicios en el centro de fitness del hotel o lleva a cabo reuniones exitosas con facilidad reservando las instalaciones para reuniones del hotel. Además, máquinas expendedoras con aperitivos y refrescos están disponibles para satisfacer tus antojos en todo momento. Experimenta la combinación perfecta de confort y conveniencia en el AC Hotel by Marriott New Orleans French Quarter. Reserva ahora para asegurar tu estadía a solo unos pasos de la icónica Bourbon Street y del histórico French Quarter. ¡No pierdas ningún detalle, son importantes!

Lo destacado

Servicios

• Parking

Entrada y salida

Entrada

04:00 PM

Salida

11:00 AM

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Opiniones de los huéspedes

• Cleanliness7.8

  Several comments indicate cleanliness issues, including dirty floors and unclean bathrooms.

• Service8.8

  Staff was reported as friendly and professional; however, there were complaints regarding charges.

• Location9.3

  Multiple reviews highlight the excellent central location, perfect for accessing attractions.

• Room Quality7.3

  Comments mention hard beds and issues with bathroom doors, detracting from comfort.

• Amenities8.8

  Amenities are considered adequate, with a focus on good entertainment and dining options.

• Value for Money7.8

  Concerns about high costs and charges for services not rendered affect overall value perception.

• Food and Beverage7.3

  Breakfast pricing is viewed as too high, though happy hour pricing varied positively.

• Overall Experience8.3

  Experience varied; positives include location and comfort, but issues with cleanliness and service noted.

Opiniones de huéspedes

Location was great

Location was great

No dressers or night stands or anywhere to store unpacked items. Meaning you can't unpack at all and must live unorganized out of a suitcase on the floor.

The breakfast was good, lots of choice

The breakfast was good, lots of choice

Felt valet parking was really expensive

AC New Orleans is in a great location. The rooms were clean and updated. Comfortable. Lots of confusion on parking though. We were told one thing when we checked in, but then when we tried to check out they told us a different price. Also, we were leaving early to get on the road (6:00AM) and there was no valet available and it took almost an hour to get the car. The desk told us they farmed out the parking to a different vendor and so weren't responsible. Be sure to make all arrangements for parking upfront. Made for a sour end to our stay there.

AC New Orleans is in a great location. The rooms were clean and updated. Comfortable. Lots of confusion on parking though. We were told one thing when we checked in, but then when we tried to check out they told us a different price. Also, we were leaving early to get on the road (6:00AM) and there was no valet available and it took almost an hour to get the car. The desk told us they farmed out the parking to a different vendor and so weren't responsible. Be sure to make all arrangements for parking upfront. Made for a sour end to our stay there.

I recently stayed at the AC Hotel Marriott French Quarter for three nights. While check-in was smooth and the room looked fine initially, our overall experience was very frustrating due to poor service and unexpected comfort issues. The absolute highlight of our stay was the bartender, Casey. She was friendly, professional, quick with drinks, and wonderfully personable. She gave us great local recommendations, and seeing her every day was a genuine joy amidst an otherwise disappointing stay. Their stated policy is housekeeping every other day, which was fine by us. However, housekeeping never came once during our entire 3-night stay. By day two and three, trash was piling up, beds were unmade, and we were out of fresh towels. On night three, right before a dinner reservation, we called the desk for towels. After waiting 20 minutes, I had to go to the lobby and wait another 10 minutes to finally get them. The staff member working the front desk, a woman with brown hair, mentioned she was working alone. While I empathize with being understaffed, her overall response felt completely indifferent. Starting the first night, I experienced severe allergy symptoms: a runny nose, sneezing, coughing, watery eyes, and puffy eyelids. Strangely, the friends I was traveling with, staying in completely separate rooms on different floors, experienced the exact same symptoms. We were completely fine during the day while out in the city, but the moment we were in our rooms, the symptoms flared up so badly we had to walk to CVS for medication. It leads us to believe there may be an underlying issue with the air filtration or HVAC system. When checking out, I brought these issues to the attention of a front desk agent with light blonde hair. She barely made eye contact while I was speaking and simply said she’d "call housekeeping" and add some Bonvoy points to my account. Overall, for a Marriott property, the lack of basic room maintenance, indifferent front desk service, and air quality issues made for an uncomfortable stay, even if the bar service was a bright spot. I wouldn't recommend staying here until these service and facility issues are addressed.

I recently stayed at the AC Hotel Marriott French Quarter for three nights. While check-in was smooth and the room looked fine initially, our overall experience was very frustrating due to poor service and unexpected comfort issues. The absolute highlight of our stay was the bartender, Casey. She was friendly, professional, quick with drinks, and wonderfully personable. She gave us great local recommendations, and seeing her every day was a genuine joy amidst an otherwise disappointing stay. Their stated policy is housekeeping every other day, which was fine by us. However, housekeeping never came once during our entire 3-night stay. By day two and three, trash was piling up, beds were unmade, and we were out of fresh towels. On night three, right before a dinner reservation, we called the desk for towels. After waiting 20 minutes, I had to go to the lobby and wait another 10 minutes to finally get them. The staff member working the front desk, a woman with brown hair, mentioned she was working alone. While I empathize with being understaffed, her overall response felt completely indifferent. Starting the first night, I experienced severe allergy symptoms: a runny nose, sneezing, coughing, watery eyes, and puffy eyelids. Strangely, the friends I was traveling with, staying in completely separate rooms on different floors, experienced the exact same symptoms. We were completely fine during the day while out in the city, but the moment we were in our rooms, the symptoms flared up so badly we had to walk to CVS for medication. It leads us to believe there may be an underlying issue with the air filtration or HVAC system. When checking out, I brought these issues to the attention of a front desk agent with light blonde hair. She barely made eye contact while I was speaking and simply said she’d "call housekeeping" and add some Bonvoy points to my account. Overall, for a Marriott property, the lack of basic room maintenance, indifferent front desk service, and air quality issues made for an uncomfortable stay, even if the bar service was a bright spot. I wouldn't recommend staying here until these service and facility issues are addressed.

Friendly staff. Close Location to bourbon st.

Friendly staff. Close Location to bourbon st.

Sink was broken it held dirty water in it draining really slow . No closet or dresser. Hard to unpack.

The Location is the best thing about this property.

The Location is the best thing about this property.

My bed sheets were not clean. My bathroom was very very small.