AC Hotel by Marriott New Orleans French Quarter

關於這間飯店

户外露台与免费WiFi 新奥尔良法语区万豪AC酒店拥有一个迷人的户外露台，供客人放松心情，尽享城市的生动氛围。酒店提供所有房间的免费WiFi，让您能够轻松与亲友分享旅行的点滴。 便利设施 每间传统客房都配备有线电视以及茶和咖啡冲泡设施，让您在一天的探索后放松身心，或为新的一天做好准备。房内设施为您的舒适与需求提供周到的照顾。 健身中心与会议设施 在酒店内的健身中心保持您的锻炼计划，或通过预定会议设施轻松举办成功的会议。此外，随时可用的小吃和饮料自动售卖机为您准备了热量补充。 在新奥尔良法语区万豪AC酒店体验完美融合的舒适与便利。立即预订，确保您下榻于距离标志性的波本街及历史悠久的法语区仅几步之遥的理想位置。

亮點

設施

• Parking

入住與退房

入住

04:00 PM

退房

11:00 AM

在搜尋中選擇日期，即可查看可訂房型。

住客評價分析

• Cleanliness7.8

  Several comments indicate cleanliness issues, including dirty floors and unclean bathrooms.

• Service8.8

  Staff was reported as friendly and professional; however, there were complaints regarding charges.

• Location9.3

  Multiple reviews highlight the excellent central location, perfect for accessing attractions.

• Room Quality7.3

  Comments mention hard beds and issues with bathroom doors, detracting from comfort.

• Amenities8.8

  Amenities are considered adequate, with a focus on good entertainment and dining options.

• Value for Money7.8

  Concerns about high costs and charges for services not rendered affect overall value perception.

• Food and Beverage7.3

  Breakfast pricing is viewed as too high, though happy hour pricing varied positively.

• Overall Experience8.3

  Experience varied; positives include location and comfort, but issues with cleanliness and service noted.

住客評論

Location was great

Location was great

No dressers or night stands or anywhere to store unpacked items. Meaning you can't unpack at all and must live unorganized out of a suitcase on the floor.

The breakfast was good, lots of choice

The breakfast was good, lots of choice

Felt valet parking was really expensive

AC New Orleans is in a great location. The rooms were clean and updated. Comfortable. Lots of confusion on parking though. We were told one thing when we checked in, but then when we tried to check out they told us a different price. Also, we were leaving early to get on the road (6:00AM) and there was no valet available and it took almost an hour to get the car. The desk told us they farmed out the parking to a different vendor and so weren't responsible. Be sure to make all arrangements for parking upfront. Made for a sour end to our stay there.

AC New Orleans is in a great location. The rooms were clean and updated. Comfortable. Lots of confusion on parking though. We were told one thing when we checked in, but then when we tried to check out they told us a different price. Also, we were leaving early to get on the road (6:00AM) and there was no valet available and it took almost an hour to get the car. The desk told us they farmed out the parking to a different vendor and so weren't responsible. Be sure to make all arrangements for parking upfront. Made for a sour end to our stay there.

I recently stayed at the AC Hotel Marriott French Quarter for three nights. While check-in was smooth and the room looked fine initially, our overall experience was very frustrating due to poor service and unexpected comfort issues. The absolute highlight of our stay was the bartender, Casey. She was friendly, professional, quick with drinks, and wonderfully personable. She gave us great local recommendations, and seeing her every day was a genuine joy amidst an otherwise disappointing stay. Their stated policy is housekeeping every other day, which was fine by us. However, housekeeping never came once during our entire 3-night stay. By day two and three, trash was piling up, beds were unmade, and we were out of fresh towels. On night three, right before a dinner reservation, we called the desk for towels. After waiting 20 minutes, I had to go to the lobby and wait another 10 minutes to finally get them. The staff member working the front desk, a woman with brown hair, mentioned she was working alone. While I empathize with being understaffed, her overall response felt completely indifferent. Starting the first night, I experienced severe allergy symptoms: a runny nose, sneezing, coughing, watery eyes, and puffy eyelids. Strangely, the friends I was traveling with, staying in completely separate rooms on different floors, experienced the exact same symptoms. We were completely fine during the day while out in the city, but the moment we were in our rooms, the symptoms flared up so badly we had to walk to CVS for medication. It leads us to believe there may be an underlying issue with the air filtration or HVAC system. When checking out, I brought these issues to the attention of a front desk agent with light blonde hair. She barely made eye contact while I was speaking and simply said she’d "call housekeeping" and add some Bonvoy points to my account. Overall, for a Marriott property, the lack of basic room maintenance, indifferent front desk service, and air quality issues made for an uncomfortable stay, even if the bar service was a bright spot. I wouldn't recommend staying here until these service and facility issues are addressed.

I recently stayed at the AC Hotel Marriott French Quarter for three nights. While check-in was smooth and the room looked fine initially, our overall experience was very frustrating due to poor service and unexpected comfort issues. The absolute highlight of our stay was the bartender, Casey. She was friendly, professional, quick with drinks, and wonderfully personable. She gave us great local recommendations, and seeing her every day was a genuine joy amidst an otherwise disappointing stay. Their stated policy is housekeeping every other day, which was fine by us. However, housekeeping never came once during our entire 3-night stay. By day two and three, trash was piling up, beds were unmade, and we were out of fresh towels. On night three, right before a dinner reservation, we called the desk for towels. After waiting 20 minutes, I had to go to the lobby and wait another 10 minutes to finally get them. The staff member working the front desk, a woman with brown hair, mentioned she was working alone. While I empathize with being understaffed, her overall response felt completely indifferent. Starting the first night, I experienced severe allergy symptoms: a runny nose, sneezing, coughing, watery eyes, and puffy eyelids. Strangely, the friends I was traveling with, staying in completely separate rooms on different floors, experienced the exact same symptoms. We were completely fine during the day while out in the city, but the moment we were in our rooms, the symptoms flared up so badly we had to walk to CVS for medication. It leads us to believe there may be an underlying issue with the air filtration or HVAC system. When checking out, I brought these issues to the attention of a front desk agent with light blonde hair. She barely made eye contact while I was speaking and simply said she’d "call housekeeping" and add some Bonvoy points to my account. Overall, for a Marriott property, the lack of basic room maintenance, indifferent front desk service, and air quality issues made for an uncomfortable stay, even if the bar service was a bright spot. I wouldn't recommend staying here until these service and facility issues are addressed.

Friendly staff. Close Location to bourbon st.

Friendly staff. Close Location to bourbon st.

Sink was broken it held dirty water in it draining really slow . No closet or dresser. Hard to unpack.

The Location is the best thing about this property.

The Location is the best thing about this property.

My bed sheets were not clean. My bathroom was very very small.