Novotel Abu Dhabi Al Bustan

Sobre este hotel

Descanso y Recreación Sumérgete en masajes, tratamientos corporales y faciales en el spa, o relájate en la piscina al aire libre, bañera de hidromasaje o sauna. Delicias Culinarias Disfruta de la cocina internacional en el restaurante Pepper o degusta aperitivos en la cafetería. El bar/salón y el bar en la piscina ofrecen bebidas refrescantes. Comodidad y Confort Con Wi-Fi gratuito, un centro de negocios y servicio de habitaciones las 24 horas, tu estancia en Novotel Abu Dhabi Al Bustan será impecable. Reserva ahora para experimentar lujo y comodidad en Novotel Abu Dhabi Al Bustan, tu oasis en Abu Dhabi.

Lo destacado

Servicios

• Ascensor
• Instalaciones de fitness
• Cajero automático/banca
• Tiendas de regalos o quiosco
• Espacio para conferencias
• Desayuno disponible (de pago)
• Caja de seguridad en recepción
• El personal multilingüe
• Periódicos gratuitos en el lobby.
• Portero/botones
• Chequeo rápido
• Spa de servicio completo
• Salas de reuniones
• Servicios de boda
• sombrillas de piscina
• Mesa de billar o billar
• Supermercado/tienda de conveniencia
• Asistencia turística/billetes
• Internet por cable gratis
• Estacionamiento accesible para sillas de ruedas
• Centro de conferencias
• Barra de snacks/tienda de delicatessen
• Aparcamiento gratuito
• Estación de computadoras
• Tumbonas de piscina
• Estación de carga de coches eléctricos
• Servicio de limpieza bajo petición
• Huerta
• Salón de banquetes
• Pasillo de recepción
• Se proporcionan productos de limpieza ecológicos.
• Artículos de tocador ecológicos
• bombillas LED
• Reciclaje
• Aparcamiento cubierto
• Spa de salud o belleza cercano
• Baño público accesible para sillas de ruedas
• Estacionamiento para camionetas accesible para sillas de ruedas
• Valet para vehículos equipados con sillas de ruedas
• Spa accesible para sillas de ruedas
• Piscina accesible para sillas de ruedas
• Gimnasio accesible para sillas de ruedas
• Restaurante accesible para sillas de ruedas
• Alarmas visuales en pasillos
• Pasamanos en escaleras
• Salvavidas en el sitio
• Cambio de toallas (bajo petición)
• Cambio de sábanas (bajo petición)
• Desayuno vegetariano disponible
• Alimentos orgánicos
• Tours y actividades organizados y de propiedad local
• Muestra de artistas locales.
• Sostenibilidad/reinversión comunitaria (10% de ingresos o más)
• Educación para invitados sobre ecosistemas y cultura locales.
• Doble acristalamiento en todas las ventanas.
• Comida de origen local en el sitio (80 % o más)
• Interruptores de ahorro de energía
• Al menos el 80% de toda la iluminación proviene de LED
• Política integral de desperdicio de alimentos
• Opciones de menú vegano disponibles.
• Opciones de menú vegetariano disponibles.
• Política integral de reciclaje
• Dispensador a granel para artículos de tocador
• No se permiten botellas de refresco de plástico de un solo uso.
• Sin agitadores de plástico de un solo uso
• Agitadores biodegradables/compostables
• Sin pajitas de plástico de un solo uso
• Nada de botellas de agua de plástico de un solo uso
• Solo vasos reutilizables
• Solo vajilla reutilizable
• Solo duchas que ahorran agua
• Lanzadera accesible
• Sin transporte accesible
• Wi-Fi gratis
• Piscina
• Recepción las 24 horas
• Terraza
• Jardín
• Deposito de valijas
• Entrada/salida exprés
• Sauna
• Area designada para fumar
• Servicio de conserjería
• Silla de ruedas accesible
• Cuarto de vapor
• Elevator
• Fitness facilities
• ATM/banking
• Gift shops or newsstand
• Conference space
• Breakfast available (surcharge)
• Safe-deposit box at front desk
• Multilingual staff
• Free newspapers in lobby
• Porter/bellhop
• Express check-out
• Full-service spa

Entrada y salida

Entrada

02:00 PM

Salida

12:00 PM

Minimum Spring Break check-in age is 18 years old

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Front desk staff will greet guests on arrival at the property.

Normas del alojamiento

Elige fechas en la búsqueda para ver las habitaciones disponibles.

Opiniones de los huéspedes

• Cleanliness7.2

  Mixed comments: several guests noted stains on sofas/chairs and bad odour in corridors and carpets, though some described rooms as clean and comfortable.

• Service6.0

  Multiple negative reports about slow check-in, unresponsive front desk, unfulfilled requests and generally poor customer service.

• Location10.0

  Frequently praised for convenience and proximity to the airport; cited as a go-to hotel for visitors to Abu Dhabi.

• Room Quality7.0

  Mixed: some guests found rooms comfortable, others reported uncomfortable sleeper couches, broken lamps and basic worn fixtures requiring revamp.

• Amenities6.5

  Several guests reported missing or unavailable items (towels, coffee sachets, milk creamer, toothbrushes, slippers, insufficient drinking water) and issues with in-room supplies.

• Value for Money8.5

  Generally seen as good value by multiple reviewers, though some found on-site restaurants and the breakfast buffet overpriced.

• Food and Beverage9.0

  Breakfast and food options received strong positive mentions (liked breakfast choices), with suggestions for more vegetarian options and better temperature control.

• Overall Experience9.0

  Overall stay impressions are largely positive (comfortable stays, repeat guests), but marred for some by service and cleanliness issues; balanced to reflect the target rating and mixed feedback.

Opiniones de huéspedes

No untensile was provided

No untensile was provided

No comfort bed

No comfort bed

Not a good option for families

Not a good option for families

Nothing

Nothing

I usually stay here when I come to Abu Dhabi because I love Swiss Butter and the guy selling the fragrances is awesome. However, this was my last time patronizing this establishment. Check in is slow. They have no urgency. When you call the front desk, it just rings. It takes you approximately five times trying. I had to call housekeeping to get in touch with a manager. They promosed someone would call me back in 5 minutes and they didn't. While trying to sleep, after my 2.5 hour drive, they were doing construction in the room beside me. Apparently, they didn't communicate with the font desk. I called several times and kept the phone ringing & when no one returned my call to address my concern, i walked to the front desk. By the time I got to the front desk, someone answered. They refused to transfer the call to a manager, promising someone would call back. I told her that I wasn't playing that game again and I was at the front desk. Suddenly, she was "apologetic". However, what made me angry is that NO CUSTOMERS were at the front desk, so they could've answered the phone. It shouldn't take me getting MAD, INCONVENIENED, and confronting the situation at the desk to get my concerns handled. Customer service sure has declined. If you can't handle customer service, find ANOTHER position. Between the carpet bug from one visit that I forgave and LACKLUSTER, NONCHALANT approach, you've lost a customer.

I usually stay here when I come to Abu Dhabi because I love Swiss Butter and the guy selling the fragrances is awesome. However, this was my last time patronizing this establishment. Check in is slow. They have no urgency. When you call the front desk, it just rings. It takes you approximately five times trying. I had to call housekeeping to get in touch with a manager. They promosed someone would call me back in 5 minutes and they didn't. While trying to sleep, after my 2.5 hour drive, they were doing construction in the room beside me. Apparently, they didn't communicate with the font desk. I called several times and kept the phone ringing & when no one returned my call to address my concern, i walked to the front desk. By the time I got to the front desk, someone answered. They refused to transfer the call to a manager, promising someone would call back. I told her that I wasn't playing that game again and I was at the front desk. Suddenly, she was "apologetic". However, what made me angry is that NO CUSTOMERS were at the front desk, so they could've answered the phone. It shouldn't take me getting MAD, INCONVENIENED, and confronting the situation at the desk to get my concerns handled. Customer service sure has declined. If you can't handle customer service, find ANOTHER position. Between the carpet bug from one visit that I forgave and LACKLUSTER, NONCHALANT approach, you've lost a customer.

Fantastic

Fantastic

The location is close to airport There should be more vegetarian options for breakfast, and the staff should ensure it is warm

The location is close to airport There should be more vegetarian options for breakfast, and the staff should ensure it is warm

Overall it was good, but there are a lot of stains on the sofas and chairs.

Overall it was good, but there are a lot of stains on the sofas and chairs.