諾富特阿布扎比阿爾布斯坦酒店

關於這間飯店

放松与休闲 在水疗中心享受按摩、身体护理和面部护理，或在户外游泳池、水疗池和桑拿中放松身心。 美食享受 在Pepper餐厅品尝国际美食，或在咖啡馆享用小吃。酒吧/休息区和泳池边酒吧为您提供清凉饮品。 便利与舒适 Novotel Abu Dhabi Al Bustan提供免费Wi-Fi、商务中心及24小时客房服务，让您的入住体验无缝顺畅。 立即预订，体验Novotel Abu Dhabi Al Bustan的奢华与便利，这里将是您在阿布扎比的宁静绿洲。

亮點

設施

• 電梯
• 健身設施
• 自動櫃員機/銀行服務
• 禮品店或報亭
• 會議空間
• 早餐提供（額外收費）
• 前台保險箱
• 多語言員工
• 大廳免費報紙
• 門童/行李員
• 快速退房
• 全方位水療中心
• 會議室
• 婚禮服務
• 游泳池傘
• 英式撞球桌
• 雜貨店/便利商店
• 旅遊/票務協助
• 免費有線電視網
• 無障礙停車位
• 會議中心
• 小吃吧/熟食店
• 免費自助停車
• 電腦工作站
• 泳池躺椅
• 電動車充電站
• 客房服務依需求提供
• 蔬菜園
• 宴會廳
• 接待大廳
• 提供環保清潔產品
• 環保盥洗用品
• LED燈泡
• 回收利用
• 覆蓋停車場
• 附近有健康或美容水療中心
• 無障礙公共洗手間
• 無障礙輪椅車停車位
• 輪椅可用車輛的代客泊車
• 無障礙護理水療
• 無障礙泳池
• 無障礙健身中心
• 無障礙的餐廳
• 走廊中的視覺警報
• 樓梯扶手
• 現場有救生員
• 更換毛巾（應要求提供）
• 更換床單（應要求）
• 提供素食早餐
• 有機食品
• 本地擁有及組織的旅遊活動
• 當地藝術家展示區
• 永續性/社區再投資（10% 收入或更多）
• 客人教育當地生態系與文化
• 所有窗戶均為雙層玻璃
• 現場本地採購食品（80%或更多）
• 節能開關
• 至少80%的所有照明來自LED。
• 全面的食品廢棄物政策
• 提供素食菜單選項
• 全面回收政策
• 盥洗用品批量分配器
• 無一次性塑膠汽水瓶
• 不使用一次性塑膠攪拌棒
• 可生物降解/可堆肥的攪拌棒
• 不提供一次性塑膠吸管
• 無一次性塑膠水瓶
• 可重複使用的杯子僅可使用
• 僅限可重複使用的餐具
• 僅提供節水淋浴器
• 無障礙接駁車
• 沒有無障礙班車
• 附近的健康或美容水療中心
• 不提供一次性塑膠攪拌棒
• 不使用一次性塑膠水瓶
• 不使用一次性塑膠蘇打瓶
• 永續性/社區再投資（收入的10%或更多）
• 免費無線網路
• 泳池
• 24小時接待處
• 露臺
• 花園
• 行李寄存
• 快速入住/退房
• 三溫暖
• 指定吸煙區
• 禮賓服務
• 無障礙設施
• 蒸氣室
• Elevator
• Fitness facilities
• ATM/banking
• Gift shops or newsstand
• Conference space
• Breakfast available (surcharge)
• Safe-deposit box at front desk
• Multilingual staff
• Free newspapers in lobby
• Porter/bellhop
• Express check-out
• Full-service spa

入住與退房

入住

02:00 PM

退房

12:00 PM

Minimum Spring Break check-in age is 18 years old

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Front desk staff will greet guests on arrival at the property.

住宿規定

在搜尋中選擇日期，即可查看可訂房型。

住客評價分析

• Cleanliness7.2

  Mixed comments: several guests noted stains on sofas/chairs and bad odour in corridors and carpets, though some described rooms as clean and comfortable.

• Service6.0

  Multiple negative reports about slow check-in, unresponsive front desk, unfulfilled requests and generally poor customer service.

• Location10.0

  Frequently praised for convenience and proximity to the airport; cited as a go-to hotel for visitors to Abu Dhabi.

• Room Quality7.0

  Mixed: some guests found rooms comfortable, others reported uncomfortable sleeper couches, broken lamps and basic worn fixtures requiring revamp.

• Amenities6.5

  Several guests reported missing or unavailable items (towels, coffee sachets, milk creamer, toothbrushes, slippers, insufficient drinking water) and issues with in-room supplies.

• Value for Money8.5

  Generally seen as good value by multiple reviewers, though some found on-site restaurants and the breakfast buffet overpriced.

• Food and Beverage9.0

  Breakfast and food options received strong positive mentions (liked breakfast choices), with suggestions for more vegetarian options and better temperature control.

• Overall Experience9.0

  Overall stay impressions are largely positive (comfortable stays, repeat guests), but marred for some by service and cleanliness issues; balanced to reflect the target rating and mixed feedback.

住客評論

No untensile was provided

No untensile was provided

No comfort bed

No comfort bed

Not a good option for families

Not a good option for families

Nothing

Nothing

I usually stay here when I come to Abu Dhabi because I love Swiss Butter and the guy selling the fragrances is awesome. However, this was my last time patronizing this establishment. Check in is slow. They have no urgency. When you call the front desk, it just rings. It takes you approximately five times trying. I had to call housekeeping to get in touch with a manager. They promosed someone would call me back in 5 minutes and they didn't. While trying to sleep, after my 2.5 hour drive, they were doing construction in the room beside me. Apparently, they didn't communicate with the font desk. I called several times and kept the phone ringing & when no one returned my call to address my concern, i walked to the front desk. By the time I got to the front desk, someone answered. They refused to transfer the call to a manager, promising someone would call back. I told her that I wasn't playing that game again and I was at the front desk. Suddenly, she was "apologetic". However, what made me angry is that NO CUSTOMERS were at the front desk, so they could've answered the phone. It shouldn't take me getting MAD, INCONVENIENED, and confronting the situation at the desk to get my concerns handled. Customer service sure has declined. If you can't handle customer service, find ANOTHER position. Between the carpet bug from one visit that I forgave and LACKLUSTER, NONCHALANT approach, you've lost a customer.

I usually stay here when I come to Abu Dhabi because I love Swiss Butter and the guy selling the fragrances is awesome. However, this was my last time patronizing this establishment. Check in is slow. They have no urgency. When you call the front desk, it just rings. It takes you approximately five times trying. I had to call housekeeping to get in touch with a manager. They promosed someone would call me back in 5 minutes and they didn't. While trying to sleep, after my 2.5 hour drive, they were doing construction in the room beside me. Apparently, they didn't communicate with the font desk. I called several times and kept the phone ringing & when no one returned my call to address my concern, i walked to the front desk. By the time I got to the front desk, someone answered. They refused to transfer the call to a manager, promising someone would call back. I told her that I wasn't playing that game again and I was at the front desk. Suddenly, she was "apologetic". However, what made me angry is that NO CUSTOMERS were at the front desk, so they could've answered the phone. It shouldn't take me getting MAD, INCONVENIENED, and confronting the situation at the desk to get my concerns handled. Customer service sure has declined. If you can't handle customer service, find ANOTHER position. Between the carpet bug from one visit that I forgave and LACKLUSTER, NONCHALANT approach, you've lost a customer.

Fantastic

Fantastic

The location is close to airport There should be more vegetarian options for breakfast, and the staff should ensure it is warm

The location is close to airport There should be more vegetarian options for breakfast, and the staff should ensure it is warm

Overall it was good, but there are a lot of stains on the sofas and chairs.

Overall it was good, but there are a lot of stains on the sofas and chairs.