Novotel Abu Dhabi Al Bustan

Sobre este hotel

Descanso e Recreação Desfrute de massagens, tratamentos corporais e faciais no spa, ou relaxe na piscina ao ar livre, jacuzzi ou sauna. Delícias Culinárias Desfrute da culinária internacional no Restaurante Pepper ou saboreie lanches no café. O bar/lounge e bar à beira da piscina oferecem bebidas refrescantes. Conveniência e Conforto Com Wi-Fi gratuito, um centro de negócios e serviço de quarto 24 horas, sua estadia no Novotel Abu Dhabi Al Bustan será impecável. Reserve agora para vivenciar luxo e conveniência no Novotel Abu Dhabi Al Bustan, seu oásis em Abu Dhabi.

Destaques

Comodidades

• Elevador
• Instalações de ginástica
• Caixa eletrônico/serviços bancários
• Loja de presentes ou banca de jornais
• Espaço para conferências
• Pequeno-almoço disponível (taxa extra)
• Cofre na recepção.
• Equipe multilíngue
• Jornais gratuitos no saguão
• Porteiro/Carregador
• Check-out rápido
• Spa completo
• Salas de reunião
• Serviços de casamento
• Guarda-sóis da piscina
• Mesa de bilhar ou de sinuca
• Mercearia / Loja de conveniência
• Assistência em passeios/ingressos
• Internet com fios gratuita
• Estacionamento acessível para cadeira de rodas
• Centro de conferências
• Snack bar/lanchonete
• Estacionamento gratuito
• Estação de computador
• Espreguiçadeiras de piscina
• Estação de carregamento para veículos elétricos
• Arrumação a pedido
• Horta de vegetais
• Salão de banquetes
• Sala de recepção
• Produtos de limpeza sustentáveis fornecidos
• Produtos de higiene ecológicos
• Lâmpadas LED
• Reciclagem
• Estacionamento coberto
• Spa de saúde ou beleza próximo
• Banheiro público acessível para cadeira de rodas
• Estacionamento para vans acessível a cadeira de rodas
• Serviço de manobrista para veículo equipado com cadeira de rodas.
• Spa acessível para cadeira de rodas
• Piscina acessível para cadeira de rodas
• Centro de fitness acessível para cadeira de rodas
• Restaurante no local acessível a cadeiras de rodas
• Alarmes visuais nos corredores
• Corrimãos em escadas
• Salva-vidas no local
• Troca de toalhas (mediante solicitação)
• Troca de lençóis (mediante solicitação)
• Café da manhã vegetariano disponível
• Alimentos orgânicos
• Passeios e atividades locais e organizadas
• Mostra de artistas locais
• Sustentabilidade/reinvestimento na comunidade (10% da receita ou mais)
• Educação dos hóspedes sobre os ecossistemas e cultura locais
• Vidros duplos em todas as janelas
• Alimentos de origem local no local (80% ou mais)
• Interruptores de economia de energia
• Pelo menos 80% de toda a iluminação provém de LEDs.
• Política abrangente de resíduos alimentares
• Opções de menu vegan disponíveis
• Opções de cardápio vegetariano disponíveis
• Política abrangente de reciclagem
• Dispensador de produtos de higiene a granel
• Sem garrafas de refrigerantes de plástico de uso único
• Sem mexedores de plástico descartáveis.
• Mexedores biodegradáveis/compostáveis
• Sem palhinhas de plástico descartáveis
• Sem garrafas de água de plástico de uso único
• Apenas copos reutilizáveis
• Apenas utensílios de mesa reutilizáveis
• Apenas chuveiros eficientes em água.
• Transporte acessível
• Sem transporte acessível
• Spa de serviço completo
• Instalações de fitness
• Spa de saúde ou beleza nas proximidades
• Check-out expresso
• Estação de carregamento para carros elétricos
• Sem canudos de plástico descartáveis.
• Sem mexedores plásticos descartáveis.
• Sem garrafas de água de plástico descartáveis
• Não há garrafas de refrigerante de plástico descartáveis.
• Educação aos hóspedes sobre ecossistemas locais e cultura
• Sustentabilidade/reinvestimento comunitário (10% ou mais da receita)
• WiFi gratuito
• Piscina
• Receção 24 horas
• Terraço
• Jardim
• Guarda de bagagem
• Check-in/check-out expresso
• Sauna
• Área designada para fumantes
• Serviço de Concierge
• Acessível para cadeira de rodas
• Sala de vapor
• Elevator
• Fitness facilities
• ATM/banking
• Gift shops or newsstand
• Conference space
• Breakfast available (surcharge)
• Safe-deposit box at front desk
• Multilingual staff
• Free newspapers in lobby
• Porter/bellhop
• Express check-out
• Full-service spa

Check-in e check-out

Check-in

02:00 PM

Check-out

12:00 PM

Minimum Spring Break check-in age is 18 years old

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Front desk staff will greet guests on arrival at the property.

Regras da casa

Escolha datas na busca para ver os quartos disponíveis.

Percepção dos hóspedes

• Cleanliness7.2

  Mixed comments: several guests noted stains on sofas/chairs and bad odour in corridors and carpets, though some described rooms as clean and comfortable.

• Service6.0

  Multiple negative reports about slow check-in, unresponsive front desk, unfulfilled requests and generally poor customer service.

• Location10.0

  Frequently praised for convenience and proximity to the airport; cited as a go-to hotel for visitors to Abu Dhabi.

• Room Quality7.0

  Mixed: some guests found rooms comfortable, others reported uncomfortable sleeper couches, broken lamps and basic worn fixtures requiring revamp.

• Amenities6.5

  Several guests reported missing or unavailable items (towels, coffee sachets, milk creamer, toothbrushes, slippers, insufficient drinking water) and issues with in-room supplies.

• Value for Money8.5

  Generally seen as good value by multiple reviewers, though some found on-site restaurants and the breakfast buffet overpriced.

• Food and Beverage9.0

  Breakfast and food options received strong positive mentions (liked breakfast choices), with suggestions for more vegetarian options and better temperature control.

• Overall Experience9.0

  Overall stay impressions are largely positive (comfortable stays, repeat guests), but marred for some by service and cleanliness issues; balanced to reflect the target rating and mixed feedback.

Avaliações de hóspedes

No untensile was provided

No untensile was provided

No comfort bed

No comfort bed

Not a good option for families

Not a good option for families

Nothing

Nothing

I usually stay here when I come to Abu Dhabi because I love Swiss Butter and the guy selling the fragrances is awesome. However, this was my last time patronizing this establishment. Check in is slow. They have no urgency. When you call the front desk, it just rings. It takes you approximately five times trying. I had to call housekeeping to get in touch with a manager. They promosed someone would call me back in 5 minutes and they didn't. While trying to sleep, after my 2.5 hour drive, they were doing construction in the room beside me. Apparently, they didn't communicate with the font desk. I called several times and kept the phone ringing & when no one returned my call to address my concern, i walked to the front desk. By the time I got to the front desk, someone answered. They refused to transfer the call to a manager, promising someone would call back. I told her that I wasn't playing that game again and I was at the front desk. Suddenly, she was "apologetic". However, what made me angry is that NO CUSTOMERS were at the front desk, so they could've answered the phone. It shouldn't take me getting MAD, INCONVENIENED, and confronting the situation at the desk to get my concerns handled. Customer service sure has declined. If you can't handle customer service, find ANOTHER position. Between the carpet bug from one visit that I forgave and LACKLUSTER, NONCHALANT approach, you've lost a customer.

I usually stay here when I come to Abu Dhabi because I love Swiss Butter and the guy selling the fragrances is awesome. However, this was my last time patronizing this establishment. Check in is slow. They have no urgency. When you call the front desk, it just rings. It takes you approximately five times trying. I had to call housekeeping to get in touch with a manager. They promosed someone would call me back in 5 minutes and they didn't. While trying to sleep, after my 2.5 hour drive, they were doing construction in the room beside me. Apparently, they didn't communicate with the font desk. I called several times and kept the phone ringing & when no one returned my call to address my concern, i walked to the front desk. By the time I got to the front desk, someone answered. They refused to transfer the call to a manager, promising someone would call back. I told her that I wasn't playing that game again and I was at the front desk. Suddenly, she was "apologetic". However, what made me angry is that NO CUSTOMERS were at the front desk, so they could've answered the phone. It shouldn't take me getting MAD, INCONVENIENED, and confronting the situation at the desk to get my concerns handled. Customer service sure has declined. If you can't handle customer service, find ANOTHER position. Between the carpet bug from one visit that I forgave and LACKLUSTER, NONCHALANT approach, you've lost a customer.

Fantastic

Fantastic

The location is close to airport There should be more vegetarian options for breakfast, and the staff should ensure it is warm

The location is close to airport There should be more vegetarian options for breakfast, and the staff should ensure it is warm

Overall it was good, but there are a lot of stains on the sofas and chairs.

Overall it was good, but there are a lot of stains on the sofas and chairs.