Metropole Urban Hotel

Sobre este hotel

Alojamento de Luxo Sinta-se em casa em um dos 24 quartos de hóspedes decorados individualmente, equipados com minibar e televisão de tela plana. Desfrute de comodidades modernas como acesso gratuito à internet sem fio e programação via satélite. Refeições e Bebidas Experimente uma variedade de opções culinárias no hotel, desde uma refeição no restaurante até lanches rápidos no café. Não se esqueça de relaxar com sua bebida favorita no bar/lounge após um longo dia explorando a cidade. Localização Conveniente Localizado no coração de Heraklion, o Metropole Urban Hotel fica a uma curta distância de várias atrações populares, garantindo fácil acesso para explorar a vibrante cidade. Além disso, com o aeroporto a uma curta distância de carro, suas viagens se tornam ainda mais convenientes. Reserve sua estadia no Metropole Urban Hotel agora para uma experiência inesquecível em Heraklion.

Destaques

Comodidades

• Elevador
• Cofre na recepção.
• Jornais gratuitos no saguão
• Propriedade livre de fumo
• Assistência em passeios/ingressos
• Snack bar/lanchonete
• WiFi gratuito
• Receção 24 horas
• Guarda de bagagem
• Acessível para cadeira de rodas
• Elevator
• Safe-deposit box at front desk
• Free newspapers in lobby
• Smoke-free property
• Tours/ticket assistance
• Snack bar/deli
• Free WiFi
• 24-hour front desk
• Luggage storage
• Wheelchair accessible

Check-in e check-out

Check-in

03:00 PM

Check-out

12:00 PM

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.

Regras da casa

Escolha datas na busca para ver os quartos disponíveis.

Percepção dos hóspedes

• Cleanliness8.6

  Overall cleanliness was praised in some reviews, but specific complaints about bathroom issues and mixed reviews on room cleanliness exist.

• Service10.0

  The staff were consistently praised for being friendly and helpful throughout the reviews.

• Location9.6

  Many reviewers highlighted the great location for walking to attractions and restaurants.

• Room Quality9.1

  Rooms were described as comfortable but had some issues with amenities like shower doors and lighting.

• Amenities8.6

  Only basic amenities mentioned. Guests expected more considering the price.

• Value for Money8.6

  Mixed sentiments regarding value for money, primarily due to unexpected costs associated with room amenities.

• Food and Beverage9.6

  Breakfast and nearby dining options received positive comments.

• Overall Experience9.6

  General consensus of a pleasant stay despite certain issues, with memorable moments shared.

Avaliações de hóspedes

The staff was lovely and the area and location close to everything was very convenient

The staff was lovely and the area and location close to everything was very convenient

The staff at reception was the best. Very welcoming. We will always be grateful for an early check in after arriving on the ferry. Our first day visiting this beautiful city would have been greatly diminished as we badly needed to rest. The hotel is perfect. Clean, attractive, quiet, and in a beautiful location. Loved the shower! So spacious. And breakfast was delightful. I was sorry to leave.

The staff at reception was the best. Very welcoming. We will always be grateful for an early check in after arriving on the ferry. Our first day visiting this beautiful city would have been greatly diminished as we badly needed to rest. The hotel is perfect. Clean, attractive, quiet, and in a beautiful location. Loved the shower! So spacious. And breakfast was delightful. I was sorry to leave.

great location to walk to shopping, restaurants.

great location to walk to shopping, restaurants.

The hotel website is inaccurate. There is no airport shuttle. We had assumed breakfast was included with our room rate. We were mistaken. We had also assumed the lights would function properly and that the shower would have a door. Of the 3 rooms we reserved for our group, one room had malfunctioning lighting in the bathroom and another room did not have a shower door. When we brought these items to the attention of hotel management our first day, we were told the maintenance person was on his way to the hotel and the shower door was on a boat from Athens. That was the same story for the 8 days we were there. It seems the hotel had no intention of fixing the faulty light switches in the bathroom or of replacing the shower door. I cannot recommend reserving the triple rooms as I do not believe the hotel will fix items they knew were broken prior to our arrival.

The hotel website is inaccurate. There is no airport shuttle. We had assumed breakfast was included with our room rate. We were mistaken. We had also assumed the lights would function properly and that the shower would have a door. Of the 3 rooms we reserved for our group, one room had malfunctioning lighting in the bathroom and another room did not have a shower door. When we brought these items to the attention of hotel management our first day, we were told the maintenance person was on his way to the hotel and the shower door was on a boat from Athens. That was the same story for the 8 days we were there. It seems the hotel had no intention of fixing the faulty light switches in the bathroom or of replacing the shower door. I cannot recommend reserving the triple rooms as I do not believe the hotel will fix items they knew were broken prior to our arrival.

Nice hotel in a fun great location. Water pressure and temp were amazing. Comfy bed, much better than the Airbnbs we have been staying at. Staff were super nice and helpful and we appreciated being able to leave our bags at the front after check out so we could explore. Thank you!

Nice hotel in a fun great location. Water pressure and temp were amazing. Comfy bed, much better than the Airbnbs we have been staying at. Staff were super nice and helpful and we appreciated being able to leave our bags at the front after check out so we could explore. Thank you!

Very comfortable bed and room and great shower with amenities. Very clean and a very nice and friendly reception.

Very comfortable bed and room and great shower with amenities. Very clean and a very nice and friendly reception.

Loved the location. You hear the church bells which add to the charm. The rooms are soundproof when you shut the balcony doors. Also great location to walk around the city center.

Loved the location. You hear the church bells which add to the charm. The rooms are soundproof when you shut the balcony doors. Also great location to walk around the city center.

Was unaware of the church bell and also a large boxing event with music playing late into the night

Was unaware of the church bell and also a large boxing event with music playing late into the night