Prime Location
Situated in the heart of Heraklion, the hotel provides easy access to popular attractions and the vibrant city atmosphere.
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Heraklion, GR
Metropole Urban Hotel
Agia Aikaterini Square
4 stars
About this hotel
Upscale Accommodations Make yourself at home in one of the 24 individually decorated guestrooms, featuring minibars and flat-screen televisions. Enjoy modern conveniences like complimentary wireless internet access and satellite programming. Dining and Drinks Experience a variety of culinary options at the hotel, from a sit-down meal at the restaurant to quick snacks at the coffee shop/cafe. Don't forget to relax with your favorite drink at the bar/lounge after a long day of exploring the city. Convenient Location Located in the heart of Heraklion, the Metropole Urban Hotel is within walking distance of many popular attractions, ensuring you have easy access to explore the vibrant city. Plus, with the airport just a short drive away, your travels are made even more convenient. Book your stay at Metropole Urban Hotel now for an unforgettable experience in Heraklion.
Highlights
Exceptional Service
Enjoy modern comforts like complimentary Wi-Fi and personalized accommodations designed for guest relaxation.
Unique Amenities & Dining
Savor diverse culinary options and unwind with drinks at the bar, all within a stylish, individually decorated setting.
Facilities
- Elevator
- Safe-deposit box at front desk
- Free newspapers in lobby
- Smoke-free property
- Tours/ticket assistance
- Snack bar/deli
- Free WiFi
- 24-hour front desk
- Luggage storage
- Wheelchair accessible
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 12:00 PM
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.
House rules
Pets
Pets not allowed
Sustainability Certifications
Property confirms they are implementing guest safety measures
General
Guest accommodation is sealed after cleaning
General
Gloves are available to guests
General
Guests are provided with free hand sanitizer
General
Staff temperature checks are conducted regularly
General
Cashless transactions are available
General
Masks are available to guests
General
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
General
Staff wears personal protective equipment
General
Temperature checks are available to guests
General
Food service has been amended for enhanced safety
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.6
Overall cleanliness was praised in some reviews, but specific complaints about bathroom issues and mixed reviews on room cleanliness exist.
- Service10.0
The staff were consistently praised for being friendly and helpful throughout the reviews.
- Location9.6
Many reviewers highlighted the great location for walking to attractions and restaurants.
- Room Quality9.1
Rooms were described as comfortable but had some issues with amenities like shower doors and lighting.
- Amenities8.6
Only basic amenities mentioned. Guests expected more considering the price.
- Value for Money8.6
Mixed sentiments regarding value for money, primarily due to unexpected costs associated with room amenities.
- Food and Beverage9.6
Breakfast and nearby dining options received positive comments.
- Overall Experience9.6
General consensus of a pleasant stay despite certain issues, with memorable moments shared.