Metropole Urban Hotel

關於這間飯店

高档住宿 在24间独特装饰的客房中放松身心，每间都配备迷你吧和平面电视。享受现代设施，包括免费无线网络和卫星频道，让您时刻保持联系。 餐饮与饮品 在酒店，您可以尽情体验各种美食选择，从餐厅的坐下来享用的正餐，到咖啡厅/咖啡馆的快捷小吃。漫长的探索城市的一天结束后，不妨在酒吧/休息室放松，与您喜欢的饮品共度美好时光。 便利位置 Metropole Urban Hotel位于赫拉克利翁的中心地带，步行即可到达许多著名景点，让您轻松探索这座充满活力的城市。此外，机场距离酒店仅有短暂车程，您将享受到更加便捷的旅行体验。 立即预订Metropole Urban Hotel，让您在赫拉克利翁度过一段难忘的时光。

設施

• 电梯
• 前台保险箱
• 大堂免费报纸
• 无烟酒店
• 旅游/票务协助
• 小吃吧/熟食店
• 免费无线网络
• 24小时接待处
• 行李寄存
• 无障碍设施
• Elevator
• Safe-deposit box at front desk
• Free newspapers in lobby
• Smoke-free property
• Tours/ticket assistance
• Snack bar/deli
• Free WiFi
• 24-hour front desk
• Luggage storage
• Wheelchair accessible

入住與退房

入住

03:00 PM

退房

12:00 PM

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.

住宿規定

在搜尋中選擇日期，即可查看可訂房型。

住客評價分析

• Cleanliness8.6

  Overall cleanliness was praised in some reviews, but specific complaints about bathroom issues and mixed reviews on room cleanliness exist.

• Service10.0

  The staff were consistently praised for being friendly and helpful throughout the reviews.

• Location9.6

  Many reviewers highlighted the great location for walking to attractions and restaurants.

• Room Quality9.1

  Rooms were described as comfortable but had some issues with amenities like shower doors and lighting.

• Amenities8.6

  Only basic amenities mentioned. Guests expected more considering the price.

• Value for Money8.6

  Mixed sentiments regarding value for money, primarily due to unexpected costs associated with room amenities.

• Food and Beverage9.6

  Breakfast and nearby dining options received positive comments.

• Overall Experience9.6

  General consensus of a pleasant stay despite certain issues, with memorable moments shared.

住客評論

The staff was lovely and the area and location close to everything was very convenient

The staff was lovely and the area and location close to everything was very convenient

The staff at reception was the best. Very welcoming. We will always be grateful for an early check in after arriving on the ferry. Our first day visiting this beautiful city would have been greatly diminished as we badly needed to rest. The hotel is perfect. Clean, attractive, quiet, and in a beautiful location. Loved the shower! So spacious. And breakfast was delightful. I was sorry to leave.

The staff at reception was the best. Very welcoming. We will always be grateful for an early check in after arriving on the ferry. Our first day visiting this beautiful city would have been greatly diminished as we badly needed to rest. The hotel is perfect. Clean, attractive, quiet, and in a beautiful location. Loved the shower! So spacious. And breakfast was delightful. I was sorry to leave.

great location to walk to shopping, restaurants.

great location to walk to shopping, restaurants.

The hotel website is inaccurate. There is no airport shuttle. We had assumed breakfast was included with our room rate. We were mistaken. We had also assumed the lights would function properly and that the shower would have a door. Of the 3 rooms we reserved for our group, one room had malfunctioning lighting in the bathroom and another room did not have a shower door. When we brought these items to the attention of hotel management our first day, we were told the maintenance person was on his way to the hotel and the shower door was on a boat from Athens. That was the same story for the 8 days we were there. It seems the hotel had no intention of fixing the faulty light switches in the bathroom or of replacing the shower door. I cannot recommend reserving the triple rooms as I do not believe the hotel will fix items they knew were broken prior to our arrival.

The hotel website is inaccurate. There is no airport shuttle. We had assumed breakfast was included with our room rate. We were mistaken. We had also assumed the lights would function properly and that the shower would have a door. Of the 3 rooms we reserved for our group, one room had malfunctioning lighting in the bathroom and another room did not have a shower door. When we brought these items to the attention of hotel management our first day, we were told the maintenance person was on his way to the hotel and the shower door was on a boat from Athens. That was the same story for the 8 days we were there. It seems the hotel had no intention of fixing the faulty light switches in the bathroom or of replacing the shower door. I cannot recommend reserving the triple rooms as I do not believe the hotel will fix items they knew were broken prior to our arrival.

Nice hotel in a fun great location. Water pressure and temp were amazing. Comfy bed, much better than the Airbnbs we have been staying at. Staff were super nice and helpful and we appreciated being able to leave our bags at the front after check out so we could explore. Thank you!

Nice hotel in a fun great location. Water pressure and temp were amazing. Comfy bed, much better than the Airbnbs we have been staying at. Staff were super nice and helpful and we appreciated being able to leave our bags at the front after check out so we could explore. Thank you!

Loved the location. You hear the church bells which add to the charm. The rooms are soundproof when you shut the balcony doors. Also great location to walk around the city center.

Loved the location. You hear the church bells which add to the charm. The rooms are soundproof when you shut the balcony doors. Also great location to walk around the city center.

Was unaware of the church bell and also a large boxing event with music playing late into the night

Was unaware of the church bell and also a large boxing event with music playing late into the night

Very comfortable bed and room and great shower with amenities. Very clean and a very nice and friendly reception.

Very comfortable bed and room and great shower with amenities. Very clean and a very nice and friendly reception.