Beachfront Location
Set along Cancun's beautiful coastline, enjoy easy access to local attractions and the vibrant seaside atmosphere.
1 / 48
Cancún, MX
The Westin Lagunamar Ocean Resort Villas & Spa Cancun
KM. 12.5 Blvd Kukulcan
5 stars · Guest score 9/10
About this hotel
Beachfront Luxury Spa and Fitness Center Indulge in relaxation at the state-of-the-art fitness center and pamper yourself with a massage at the Heavenly Spa by Westin. Luxurious Accommodations Enjoy breathtaking views of the Caribbean Sea or Nichupte Lagoon from your room, complete with modern amenities like satellite TV, high-speed internet, and the famous Westin Heavenly Bed. Experience the ultimate blend of luxury and convenience at The Westin Lagunamar Ocean Resort - book your stay now for an unforgettable Cancun getaway!
Highlights
Guest Comfort & Service
Experience attentive service and luxurious accommodations designed for your relaxation and convenience.
Exclusive Amenities & Dining
Relax at the Heavenly Spa, stay fit in the state-of-the-art fitness center, and savor diverse dining options.
Facilities
- Parking
- Free Parking
- Swimming pool
- Valet parking
- Private parking
- Outdoor pool
- Accessible parking
- Pool bar
- Infinity pool
- Kids' pool
All 67 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Garden
- BBQ facilities
- Lift / Elevator
- Laundry
- Luggage storage
- Safety deposit box
- Bar
- Tour desk
- Golf course
- Facilities for disabled guests
- Tennis court
- Hot tub/Jacuzzi
- Car hire
- Children's playground
- Sauna
- Dry cleaning
- Massage services
- Spa/wellness center
- Currency exchange
- Mini golf
- Non-smoking throughout
- Daily housekeeping
- Designated smoking area
- Beachfront
- Minimarket on site
- Concierge service
- Snack bar
- ATM/cash machine on site
- Private beach area
- Kids' club
- Water slide
- Outdoor furniture
- Sun loungers or beach chairs
- Sun umbrellas
- Coffee Shop on site
- Shallow end
- Fitness/spa locker rooms
- Tennis equipment
- Beach
- Cashless payment available
- Fire extinguishers
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- CCTV in common areas
- 24-hour security
- Security alarm
- Key card access
Check-in & checkout
- Check-in
- 04:00 PM
- Check-out
- 10:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness9.3
Multiple reviews praise very neat and clean facilities, regular cleaning of public areas and well-maintained bathrooms and floors.
- Service8.6
Generally friendly and attentive staff and excellent concierge mentioned, but at least one review reports poor front-desk customer service and missed customer-first decisions.
- Location9.2
Beachfront location and sea views are highlighted as excellent; however beach quality was affected by sargassum season for some guests.
- Room Quality8.6
Rooms described as comfortable and well-equipped (studios, villas, new furniture) but issues noted with thin sofa-bed mattress and AC condensation.
- Amenities9.3
Exceptional pools, tennis courts, gyms and well-equipped villas are repeatedly praised; ample on-site facilities and restaurants reported.
- Value for Money9.0
Several guests state the hotel is very good for the price and suitable for family stays; overall value aligns with the hotel's offering.
- Food and Beverage8.5
Breakfast buffet and a la carte options are praised as complete, but at least one guest found food overpriced and quality below expectation.
- Overall Experience9.5
Many guests describe unforgettable, dream vacations and would return; generally excellent experience despite some isolated service/room issues.
Guest reviews
very good well assorted
very good well assorted
a little confusing the numbering of the rooms
The infinity pool is exceptional.
The infinity pool is exceptional.
They did not leave us water to drink, I don't know if it's because of the room type or they simply forgot.
The pools, location, and room for two people were excellent.
The pools, location, and room for two people were excellent.
The food they sold was very expensive, you had to go to the mall to eat, even though it's also expensive to eat at the mall on the island. The beach in front of the hotel, well, they maintain it themselves, but the rest in front of other hotels, the beach is very ugly, full of dangerous holes, because the hotels do not maintain them well or there are abandoned or under construction hotels, so it is difficult to walk along the beach.
I liked the location. The staff was very friendly and helpful. The beach was clean. The pool and its facilities were great.
I liked the location. The staff was very friendly and helpful. The beach was clean. The pool and its facilities were great.
The TV inside the room was old, and the HDMI connection was not working. There were two times when the cleaning service didn't clean and replaced our towels. The kitchen was good, Could use better pans instead of the aluminum steel looking ones.