Prime Location
Situated in the heart of Hanoi, steps from Thang Long Water Puppet Theater, Hoan Kiem Lake, and Hanoi Old City Gate.
1 / 50
Hanoi, VN
Silk Castle Hotel & Spa - Hanoi Old quarter
52A Cau Go - Hang Bac - Hoan Kiem
3 stars · Guest score 8.5/10
About this hotel
Convenient Location Situated in the heart of Hanoi, Silk Castle Hotel & Spa is just steps away from Thang Long Water Puppet Theater and other popular attractions like Hoan Kiem Lake and Hanoi Old City Gate. Comfort and Convenience Enjoy a comfortable stay in our air-conditioned rooms equipped with modern amenities such as a minibar, flat-screen TV, and private bathroom. Plus, take advantage of services like concierge assistance and 24-hour front desk. Delicious Dining Options Start your day with a delicious breakfast offering continental and Asian choices. Don't forget to dine at our on-site restaurant for delectable meals throughout the day. Experience the best of Hanoi at Silk Castle Hotel & Spa. Book your stay now for an unforgettable getaway.
Highlights
Guest Comfort
Enjoy air-conditioned rooms with modern amenities, concierge services, and a 24-hour front desk for a seamless stay.
Dining & Amenities
Start your day with a continental or Asian breakfast and dine at our on-site restaurant for delicious meals.
Facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Ironing service
- Car hire
- Dry cleaning
- Massage services
- Spa/wellness center
- Barber/beauty shop
- Currency exchange
- Non-smoking throughout
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Shared lounge/TV area
- Shuttle service (additional charge)
- Concierge service
- Allergy-free room
- Lockers
- Public transport tickets
- Hot spring bath
- Airport drop off
- Airport pick up
- Fruits
- Spa/wellness center services
- Beauty Services
- Manicure
- Pedicure
- Strollers
- Hair Salon Services
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Security alarm
- Walking tours
- Breakfast takeaway containers
- Key card access
- Bike tours
- Tour/class on local culture
- Cooking class
Check-in & checkout
- Check-in
- 02:00 PM – 12:00 AM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness6.7
Several reviews noted issues with cleanliness, including dirty walls and mold.
- Service10.0
Consistent praise for friendly and helpful staff, particularly Chris and Leo.
- Location9.7
Hotel is well-located in the Old Quarter, which guests appreciated.
- Room Quality7.7
Issues with room size, noise, and outdated facilities were mentioned.
- Amenities8.7
Standard amenities for this hotel tier, some positive feedback on breakfast.
- Value for Money8.2
Feedback indicated that some guests felt the pricing was high for the room quality.
- Food and Beverage7.7
Mixed reviews about breakfast quality and options.
- Overall Experience9.2
Overall good experience as per positive remarks on location and service.
Guest reviews
Hotel is quite clean, located right in the center of the Old Quarter, walking distance to Hoan Kiem Lake so it's very convenient for transportation and dining. However, the room is a bit small. As it is in the Old Quarter, on weekends, 4-seater cars cannot enter/drop off directly, so please note if you have a lot of luggage.
Hotel is quite clean, located right in the center of the Old Quarter, walking distance to Hoan Kiem Lake so it's very convenient for transportation and dining. However, the room is a bit small. As it is in the Old Quarter, on weekends, 4-seater cars cannot enter/drop off directly, so please note if you have a lot of luggage.
The room is a bit small. The hairdryer is installed near the shower, water can easily splash into the power outlet.
The staff is extremely wonderful, friendly and welcoming. Delicious breakfast, many choices, convenient to travel to various places. Ms. Dung is very enthusiastic in supporting guests
The staff is extremely wonderful, friendly and welcoming. Delicious breakfast, many choices, convenient to travel to various places. Ms. Dung is very enthusiastic in supporting guests
Good Breakfast, Ms. Dzung Pepper is too nice and helpful, the room is clean. Good experience in Hanoi
Good Breakfast, Ms. Dzung Pepper is too nice and helpful, the room is clean. Good experience in Hanoi