Tulum, MX

Wyndham Tulum

Independent hotel

About this hotel

Discover paradise at Wyndham Tulum, a serene oasis just minutes from the stunning Tulum Archeological Site. Unmatched Comfort Experience luxury in our air-conditioned rooms equipped with a coffee machine, flat-screen TV, and thoughtful amenities like a safety deposit box and private bathroom. For added convenience, select accommodations include a kitchen, perfect for longer stays. Gourmet Dining Savor delightful culinary offerings in our restaurant that serves a variety of Mexican, local, and international dishes. Choose from an appetizing buffet or à la carte breakfast, with vegetarian and vegan options to cater to all preferences. Exciting Activities Whether you're looking to relax by the outdoor swimming pool or explore the area with our bike rentals, Wyndham Tulum ensures an unforgettable vacation. Enjoy access to a fitness center and a sun terrace to soak up the tropical sun. Don’t miss out on your perfect getaway—book your stay at Wyndham Tulum today!

Highlights

Nearby Attractions

Located just minutes from the Tulum Archeological Site, Wyndham Tulum offers easy access to historic ruins and the vibrant local scene.

Guest Comfort

Enjoy luxurious, air-conditioned rooms with thoughtful amenities like a safety deposit box, private bathroom, and options for longer stays with kitchens.

Unique Amenities

Relax by the outdoor pool, explore with bike rentals, and indulge in diverse dining options including vegetarian and vegan dishes.

Facilities

  • Self parking (surcharge)
  • Free pool cabanas
  • Pool sun loungers
  • Offsite parking discounted rates available
  • Exercise/lap pool
  • Covered parking
  • Secured parking
  • Swimming pool
All 62 facilities
  • Shopping on site
  • Television in common areas
  • Front desk (limited hours)
  • Express check-in
  • Free wired internet
  • Airport transportation - pickup (surcharge)
  • Airport transportation - drop-off (surcharge)
  • Beach umbrellas
  • Fitness facilities (surcharge)
  • Internet access
  • Housekeeping on request
  • Wine release events
  • Japanese garden
  • Garage
  • Swimming nearby
  • Vegetarian menu options available
  • Accessible shuttle
  • No accessible shuttle
  • Accessible train station shuttle
  • No accessible train station shuttle
  • Non-smoking rooms
  • Air conditioning
  • Restaurant
  • Room service
  • Family rooms
  • Lift / Elevator
  • Luggage storage
  • Express check-in/check-out
  • Facilities for disabled guests
  • Massage services
  • Non-smoking throughout
  • Shuttle service (additional charge)
  • Concierge service
  • Grocery deliveries
  • Wheelchair accessible
  • Kid meals
  • Outdoor furniture
  • Shallow end
  • Staff adhere to local safety protocols
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Food delivered to guest room
  • CCTV outside property
  • Access to health care professionals
  • 24-hour security
  • Security alarm
  • Key card access

Check-in & checkout

Check-in
03:00 PM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness1.0

    Generally reported as clean and rooms described as pleasant; some reports of cement dust in unfinished plunge pool and construction areas causing minor cleanliness concerns.

  • Service1.0

    Staff and restaurant team frequently praised as friendly and helpful, though some receptionists were unhelpful in resolving issues (water, internet) which lowered consistency.

  • Location1.0

    Location requires a car or Uber, approach road is unfinished/dark and access can be awkward; somewhat removed from main roads despite being convenient for certain sites.

  • Room Quality1.0

    Rooms described as spacious and comfortable, but multiple issues reported: water pressure/temperature fluctuations, lack of mini-fridge and luggage racks, noise between rooms and some unfinished elements.

  • Amenities1.0

    Strong pool areas, good gym and padel court frequently praised; however some amenities unfinished (plunge pool), few pool umbrellas, elevators out of service and limited parking.

  • Value for Money1.0

    Mixed signals: some guests felt the room value was good, while extra costs (expensive on-site restaurant) and incomplete facilities lowered perceived value for others.

  • Food and Beverage1.0

    Breakfast described as good and restaurant staff attentive; restaurant pricing noted as relatively expensive by some guests.

  • Overall Experience1.0

    Overall mixed experience: many guests enjoyed pools, rooms and friendly staff, but unresolved maintenance, wifi/elevator issues and access problems left others disappointed.

Guest reviews

Very friendly and helpful staff. Also a very nice swimming pool, a large gym, and a paddle court. The breakfast was good as well.

Very friendly and helpful staff. Also a very nice swimming pool, a large gym, and a paddle court. The breakfast was good as well.

The elevator was out of order and the temperature and the shower stream changed regularly.

Menno · 9/10

Great place. Peaceful and modern. Really great swimming pool, slightly away from the main roads. Highly recommend. Place is family friendly.

Great place. Peaceful and modern. Really great swimming pool, slightly away from the main roads. Highly recommend. Place is family friendly.

Lifts not working in areas

Stephin · 10/10

The rooms are nice and clean. The pool areas, gym, and paddle courts are great.

The rooms are nice and clean. The pool areas, gym, and paddle courts are great.

No wifi during our stay. Cold water and low pressure. The rooms with 2 double beds have 120 cm beds, small for a couple, but the hotel upgraded us to have a real double bed and a 120 cm sofa bed.

Elodie · 7/10

The hotel setting and the rooms are comfortable and spacious. Balcony. Breakfast quite varied. Well located for activities (Tulum site and nearby restaurants) but off the beaten path (a choice for us).

The hotel setting and the rooms are comfortable and spacious. Balcony. Breakfast quite varied. Well located for activities (Tulum site and nearby restaurants) but off the beaten path (a choice for us).

The hallways to the rooms are not closed, they open to the outside so when people walk by, it's noisy and the noise is amplified. View of the parking lot. Restaurant quite expensive. Complicated access road, only one lane for two-way traffic and not lit at night.

Nathalie · 10/10
Sophie · 6/10
Bram · 8/10

The experience was very bad. There were no umbrellas at the family pool, we had to change rooms due to water problems, and to make matters worse, we were without internet for the last two days. There was also no shuttle service, even though the road to the hotel was dark and unsafe. The most disappointing thing was the total lack of support from some receptionists, who showed no willingness to help or solve problems. The only positive aspect was the attention of the restaurant staff and other employees, who were cordial and attentive. Certainly, I would not return or recommend this place.

Polidura · 3/10
Bruno · 10/10