Wyndham Tulum

關於這間飯店

Located in Tulum, 2.7 miles from Tulum Archeological Site, Wyndham Tulum provides accommodations with an outdoor swimming pool, free private parking, a fitness center and a garden. Featuring family rooms, this property also provides guests with a sun terrace. Some units at the property feature a balcony with a pool view. The hotel will provide guests with air-conditioned rooms offering a desk, a coffee machine, a safety deposit box, a flat-screen TV and a private bathroom with a shower. Some rooms come with a kitchen with a fridge, a microwave and a stovetop. All guest rooms have a closet. The area is popular for cycling, and bike rental is available at this 4-star hotel. Speaking English and Spanish at the 24-hour front desk, staff are always at hand to help. Parque Nacional Tulum is 1.8 miles from Wyndham Tulum, while Tulum Bus station is 1.8 miles from the property. Tulum International Airport is 25 miles away, and the property offers a paid airport shuttle service.

設施

• Self parking (surcharge)
• Free pool cabanas
• Pool sun loungers
• Offsite parking discounted rates available

入住與退房

入住

03:00 PM

退房

12:00 PM

在搜尋中選擇日期，即可查看可訂房型。

住客評價分析

• Cleanliness1.0

  Generally reported as clean and rooms described as pleasant; some reports of cement dust in unfinished plunge pool and construction areas causing minor cleanliness concerns.

• Service1.0

  Staff and restaurant team frequently praised as friendly and helpful, though some receptionists were unhelpful in resolving issues (water, internet) which lowered consistency.

• Location1.0

  Location requires a car or Uber, approach road is unfinished/dark and access can be awkward; somewhat removed from main roads despite being convenient for certain sites.

• Room Quality1.0

  Rooms described as spacious and comfortable, but multiple issues reported: water pressure/temperature fluctuations, lack of mini-fridge and luggage racks, noise between rooms and some unfinished elements.

• Amenities1.0

  Strong pool areas, good gym and padel court frequently praised; however some amenities unfinished (plunge pool), few pool umbrellas, elevators out of service and limited parking.

• Value for Money1.0

  Mixed signals: some guests felt the room value was good, while extra costs (expensive on-site restaurant) and incomplete facilities lowered perceived value for others.

• Food and Beverage1.0

  Breakfast described as good and restaurant staff attentive; restaurant pricing noted as relatively expensive by some guests.

• Overall Experience1.0

  Overall mixed experience: many guests enjoyed pools, rooms and friendly staff, but unresolved maintenance, wifi/elevator issues and access problems left others disappointed.

住客評論

Erg vriendelijk en behulpzaam personeel. Daarnaast een erg fijn zwembad, een grote sportschool en een padelbaan. Ook het ontbijt was goed.

Erg vriendelijk en behulpzaam personeel. Daarnaast een erg fijn zwembad, een grote sportschool en een padelbaan. Ook het ontbijt was goed.

De lift was defect en de tempratuur en de straal van de douche veranderde regelmatig.

Great place. Peaceful and modern. Really great swimming pool, slightly away from the main roads. Highly recommend. Place is family friendly.

Great place. Peaceful and modern. Really great swimming pool, slightly away from the main roads. Highly recommend. Place is family friendly.

Lifts not working in areas

Les chambres sont agréables et propres. Les espaces piscines, salle de sport et paddle sont top I

Les chambres sont agréables et propres. Les espaces piscines, salle de sport et paddle sont top I

Pas de wifi durant notre séjour Eau froide et sans pression Les chambres de 2 lits doubles sont des lits en 120 cm, petit pour un couple mais l’hôtel nous a surclassé afin d’avoir un vrai lit double et 1 canapé lit en 120

Le cadre de l’hôtel et les chambres confortables et spacieuses. Balcon. Petit déjeuner assez varié. Bien situé pour les activités (site de Tulum et resto à proximité) mais excentré (un choix pour nous)

Le cadre de l’hôtel et les chambres confortables et spacieuses. Balcon. Petit déjeuner assez varié. Bien situé pour les activités (site de Tulum et resto à proximité) mais excentré (un choix pour nous)

Les couloirs d’accès aux chambres ne sont pas fermés cela donne sur l’extérieur quand les gens circulent c’est bruyant le bruit est amplifié. Vue sur parking. Restaurant assez cher. Route d’accès compliquée une seule voie pour circuler dans les 2 sens et non éclairée le soir.

La experiencia fue muy mala. No había sombrillas en la piscina familiar, tuvimos que cambiar de habitación por problemas con el agua y, para empeorar todo, estuvimos sin internet durante los últimos dos días. Tampoco existió ningún servicio de acercamiento, a pesar de que el camino hasta el hotel era oscuro y poco seguro. Lo más decepcionante fue la falta total de apoyo por parte de algunas recepcionistas, quienes no mostraron disposición para ayudar ni resolver los problemas. Lo único rescatable fue la atención del personal del restaurante y de otros colaboradores, que sí fueron cordiales y atentos. Sin duda, no volvería ni recomendaría este lugar.