1 / 74
Tulum, MX
Casa Colonial Tulum
Av. Tulum, entre calles Jupiter Nte. y Acuario Nte.
4 星 · 住客評分 8.4/10
關於這間飯店
奢华设施与服务 Casa Colonial Tulum 提供户外游泳池、花园和阳台，让客人在热带环境中放松身心。贴心的服务团队还可以安排便捷的机场接送，确保您拥有一个无忧的入住体验。 优雅舒适的客房 Casa Colonial Tulum 的每间客房均经过精心设计，配备衣柜、私人浴室和免费的洗浴用品。客人可以在房间内欣赏到迷人的泳池景观，并在带有卫星频道的平板电视上观看自己喜爱的节目，享受惬意时光。 卓越的客户服务 酒店提供全天候的接待服务，专业的多语种员工精通英语、西班牙语和意大利语，以确保及时、专业地满足客人的需求。 立即预订 Casa Colonial Tulum 的住宿，体验特鲁姆心脏地带的奢华与宁静。
設施
- Swimming pool
全部 55 項設施
- 无线网络可用
- 免费无线网络
- 无烟房间
- 空调
- 游泳池
- 24小时接待处
- 家庭房
- 花园
- 允许携带宠物
- 行李寄存
- 机场班车
- 旅游咨询台
- 室外泳池
- 每日清洁服务
- 指定吸烟区
- 机场接送（额外收费）
- 日光浴躺椅或海滩椅
- 机场送客
- 机场接送
- 接驳服务
- 工作人员遵守当地安全协议
- 按照地方当局指南清洗的洗衣服务
- 客房在每次入住之间进行消毒
- 对冠状病毒有效的清洁标准
- 遵循保持身体距离的规则
- 客房和主要区域的免洗手消毒液
- 可无现金支付
- 灭火器
- 消毒餐具和银器
- 无接触入住/退房
- 发票已提供
- 客人可以在住宿期间选择不进行任何清洁服务。
- 烟雾报警器
- 客房清洁后已密封
- 物业由专业清洁公司进行清洁
- 餐饮区保持社交距离
- 钥匙管理
- 客房送餐
- 物业外 CCTV
- 公共区域内的监控摄像头
- 未就客人健康状况进行检查的流程
- 24小时保安
- 安全警报
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Family rooms
- Garden
- Pets allowed
- Luggage storage
- Airport shuttle
- Tour desk
入住與退房
- 入住
- 03:00 PM – 10:30 PM
- 退房
- 12:00 PM
房型與房價
在搜尋中選擇日期，即可查看可訂房型。
住客評價分析
- Cleanliness8.2
Generally praised: several guests mention cleanliness, daily room cleaning and a clean/tempered pool. A few reports of strong bleach smell on arrival and one toilet issue slightly lower this score.
- Service9.0
Staff consistently highlighted as friendly and helpful (reception assistance, early check-in, free coffee/tea and attentive service), supporting a high score.
- Location9.5
Repeatedly praised for being extremely close to the ADO bus terminal and centrally located; many guests cite proximity to transport and restaurants as a major positive.
- Room Quality7.3
Mixed room experience: some rooms described as spacious with comfortable mattresses, good air-conditioning and natural light; however recurring negatives include saggy/uncomfortable beds, lack of bedside lamps/outlets, no fridge and stairs to rooms with luggage.
- Amenities8.0
Decent basic amenities: small pool, bike/scooter rental, complimentary water/tea/coffee and functional air conditioning. Deducted for missing in-room fridges, limited wardrobe/storage and occasional weak Wi‑Fi on upper floors.
- Value for Money8.6
Multiple guests note very good value for location and price; one comment flags Tulum pricing in general but overall perceived as good value for what is offered.
- Food and Beverage7.8
Only basic F&B available (complimentary coffee/tea/water at reception); nearby restaurants available. No on-site restaurant service mentioned and some noise from adjacent bar/restaurant affects evening experience.
- Overall Experience8.8
Overall positive stay driven by excellent location and helpful staff, clean premises and useful amenities (pool, bikes). Noise at night, occasional room comfort issues and limited in-room storage temper the experience but do not overshadow the core positives.
住客評論
员工，清洁
员工，清洁
位置靠近ADO，员工非常友好，空调运行完美，游泳池干净温暖，网络信号非常好覆盖整个酒店，为客人提供咖啡和茶:)
位置靠近ADO，员工非常友好，空调运行完美，游泳池干净温暖，网络信号非常好覆盖整个酒店，为客人提供咖啡和茶:)
员工非常友好
员工非常友好
床不舒服
尽管在主要街道上，却听不到任何噪音。
尽管在主要街道上，却听不到任何噪音。