Hotel Atlantic Palace

關於這間飯店

历史魅力与现代舒适的完美结合 体验大西洋宫酒店的迷人魅力，这是一家毗邻佛罗伦萨圣玛丽亚诺维拉火车站的历史酒店。这座由14世纪修道院改建而成的酒店，拥有经典的客房，配备LCD电视和空调，完美融合了历史的韵味与现代的便利。 古典特色与大教堂美景 沉浸在历史的氛围中，客房保留了许多古典元素，如木梁天花板和陶土地板。升级客房即可欣赏佛罗伦萨大教堂的壮丽景观，为您的入住增添一抹神奇的色彩。 丰盛的美式自助早餐与便利的地理位置 享用丰盛的美式自助早餐，其中包括托斯卡纳特色菜肴，早餐在一间宽敞明亮的房间内享用，窗外可以俯瞰内部花园。大西洋宫酒店地理位置优越，距离福尔泰扎·达·巴索展览中心仅有10分钟的步行路程，兼具便利与奢华。 立即预订，体验大西洋宫酒店历史与热情款待的完美融合。

亮點

設施

• Parking

入住與退房

入住

02:00 PM

退房

11:00 AM

在搜尋中選擇日期，即可查看可訂房型。

住客評價分析

• Cleanliness7.0

  Mixed sentiments with mentions of odors and old amenities in some reviews.

• Service8.6

  Most reviews praise the hospitable and kind staff.

• Location8.6

  Consistently mentioned as a strong positive aspect, with convenient access to transport.

• Room Quality7.5

  Some positive mentions of comfort but also indications of needing updates.

• Amenities7.0

  Lack of adequate provision in some rooms and limited dining options noted.

• Value for Money8.1

  General consensus on good value, but slight concerns about amenities quality.

• Food and Beverage7.5

  Breakfast appreciated but some mentioned areas for improvement.

• Overall Experience8.1

  Overall positive with enjoyable stays and cultural experiences highlighted.

住客評論

La ubicación es perfecta, el desayuno muy rico, todo de 1era, las tartas riquísimas, los huevos revueltos los mejores, nada que envidiar a hoteles 5 estrellas. La habitación estupenda con esas vigas de madera en el techo que parece que estas en una cabaña :) El personal muy atento y amable. La decoración del Hotel es "Bellísima" parece un museo de arte y los mikados que tienen repartidos por el Hotel impregnan el ambiente de una fragancia exquisita. Sin duda repetiría!

La ubicación es perfecta, el desayuno muy rico, todo de 1era, las tartas riquísimas, los huevos revueltos los mejores, nada que envidiar a hoteles 5 estrellas. La habitación estupenda con esas vigas de madera en el techo que parece que estas en una cabaña :) El personal muy atento y amable. La decoración del Hotel es "Bellísima" parece un museo de arte y los mikados que tienen repartidos por el Hotel impregnan el ambiente de una fragancia exquisita. Sin duda repetiría!

No haber podido traerme un mikado, son enormes :)

Nothing. My trip was going very well. I was coming from a lovely few days in Tuscany, attending a wedding, and I only needed a decent, safe place to sleep before continuing to Forte dei Marmi. Unfortunately, that was not my experience here. The treatment only became polite and appropriate after I complained to Booking.com and shared the photos and videos of the insects, as well as the doctor’s prescription/documentation, with them. The hotel also took a photocopy of the doctor’s prescription, which contained medical information, without explaining how this information would be handled. On check-out, the hotel finally offered a full refund of the accommodation, breakfast and late check-out. I appreciate that they eventually offered these measures, but they came only after the situation had already caused significant disruption and distress. I would strongly recommend checking Google Maps reviews before booking rather than relying only on the Booking.com rating. The property was rated around 9/10 on Booking.com when I booked, while Google Maps has a significantly lower rating of around 3.8/5 based on more than 1,000 reviews. After this experience, I would not rely on the Booking.com rating alone. Reliable reviews are essential when choosing accommodation, especially when Booking.com does not provide meaningful answers or solutions and instead asks you to deal directly with the hotel, even when you feel you are being treated poorly. Booking.com offered me €12.15 in compensation for the entire ordeal, which I declined as inadequate and asked them to reconsider. They refused to provide any further compensation. I will leave it to each traveller to decide whether this is a hotel they would like to stay at, but I strongly recommend reading the reviews carefully before booking.

Nothing. My trip was going very well. I was coming from a lovely few days in Tuscany, attending a wedding, and I only needed a decent, safe place to sleep before continuing to Forte dei Marmi. Unfortunately, that was not my experience here. The treatment only became polite and appropriate after I complained to Booking.com and shared the photos and videos of the insects, as well as the doctor’s prescription/documentation, with them. The hotel also took a photocopy of the doctor’s prescription, which contained medical information, without explaining how this information would be handled. On check-out, the hotel finally offered a full refund of the accommodation, breakfast and late check-out. I appreciate that they eventually offered these measures, but they came only after the situation had already caused significant disruption and distress. I would strongly recommend checking Google Maps reviews before booking rather than relying only on the Booking.com rating. The property was rated around 9/10 on Booking.com when I booked, while Google Maps has a significantly lower rating of around 3.8/5 based on more than 1,000 reviews. After this experience, I would not rely on the Booking.com rating alone. Reliable reviews are essential when choosing accommodation, especially when Booking.com does not provide meaningful answers or solutions and instead asks you to deal directly with the hotel, even when you feel you are being treated poorly. Booking.com offered me €12.15 in compensation for the entire ordeal, which I declined as inadequate and asked them to reconsider. They refused to provide any further compensation. I will leave it to each traveller to decide whether this is a hotel they would like to stay at, but I strongly recommend reading the reviews carefully before booking.

Very disappointing experience. I found two insects in my hotel room during a two-night stay. The first looked like a bed bug or tick and was found on the curtain. I immediately reported it, but staff said they did not know what it was, nobody was available to inspect the room, and they could not change my room. I was instead told to inspect the bed myself. The following morning, I found a second insect that looked exactly the same directly on my bedsheets. When I tried to capture it with a glass, it burst and blood came out. I gave both insects to the hotel and have photos and videos documenting both incidents. I went to a pharmacy and was advised to go to hospital for medical assessment. I walked there because the hotel did not provide transportation and spent approximately six hours waiting to be seen. Fortunately, the doctor found no serious medical concern. I missed prepaid museum tickets and did not have breakfast or lunch. I felt my concerns were not taken seriously. One staff member told me, “I don’t think you need to go to the hospital,” while others suggested the insect was probably a butterfly or fly because it was summer. The hotel eventually changed my room, but when I asked whether the replacement room had been professionally inspected for insects, I was told it had been “professionally cleaned by our housekeeper on duty”. Booking.com was also aware of the situation in real time through phone and chat, but could not provide alternative accommodation and required me to resolve it directly with the hotel. I ultimately stayed because this was a two-night stop before continuing my trip with friends. The location and facilities were okay. However, the dismissive response and lack of assistance from both the hotel and Booking.com caused significant disruption, distress and anxiety during my time in Florence.

Condiciones edilicias

Condiciones edilicias

All good

All good

All good