Victor Gallery Hanoi 飯店 - Victor Group

關於這間飯店

中心位置與周邊景點 盡享位於河內心臟地帶的便利，步行即可抵達標誌性地標，如升龍水上木偶劇院和還劍湖。 舒適且設施齊全的客房 在時尚的客房中放鬆身心，這裡配備了現代化設施，包括空調、平面電視和免費無線網路。部分客房甚至提供帶城市美景的陽台。 美味的早餐選擇 以多樣的早餐選項開啟新的一天，包括自助餐、單點和西式早餐等多種選擇。 想要體驗河內的最佳風情，請立即預訂維克多畫廊河內酒店 - 維克多集團。

亮點

設施

• 公共区域电视
• 前台（开放时间有限）
• 快速入住
• 免费有线网络
• 机场交通 - 接机（附加费）
• 机场交通 - 送客（附加费）
• 互联网接入
• 客房服务根据要求提供
• 葡萄酒发布活动
• 附近有健康或美容水疗中心
• 自行车友好酒店
• 客人教育当地生态系统和文化
• 无障碍接驳车
• 没有无障碍班车
• 无障碍火车站班车
• 没有无障碍火车站接驳车
• 附近的健康或美容水疗中心
• 无烟房间
• 空调
• 餐厅
• 客房服务
• 露台
• 家庭房
• 电梯
• 行李寄存
• 快速入住/退房
• 保险箱
• 传真/复印
• 旅游咨询台
• 隔音房间
• 熨烫服务
• 租车
• 按摩服务
• 打包午餐
• 货币兑换
• 酒店内全禁烟
• 私人办理入住/退房
• 班车服务（额外收费）
• 礼宾服务
• 儿童餐
• 公共交通票
• 婴儿安全门
• 店内咖啡店
• 水果
• 工作人员遵守当地安全协议
• 客房在每次入住之间进行消毒
• 对冠状病毒有效的清洁标准
• 遵循保持身体距离的规则
• 客房和主要区域的免洗手消毒液
• 可无现金支付
• 灭火器
• 急救箱可用
• 消毒餐具和银器
• 无接触入住/退房
• 发票已提供
• 客人可以在住宿期间选择不进行任何清洁服务。
• 烟雾报警器
• 共享文具如菜单、笔已移除
• 客房清洁后已密封
• 物业由专业清洁公司进行清洁
• 餐饮区保持社交距离
• 钥匙管理
• 客房送餐
• 未就客人健康状况进行检查的流程
• 医疗专业人员的接入
• 员工与客人之间的安全屏幕/屏障
• 为客人提供面罩
• 24小时保安
• 送达的食物 - 安全封闭
• 安全警报
• 酒店为客人提供的温度计
• 钥匙卡访问
• 烹饪课程
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Health or beauty spa nearby
• Bicycle-friendly property
• Guest education on local ecosystems and culture

入住與退房

入住

02:00 PM – 12:00 AM

退房

11:00 AM

在搜尋中選擇日期，即可查看可訂房型。

住客評價分析

• Cleanliness8.0

  There were issues with cleanliness mentioned, including mold in the bathroom and a dirty lobby.

• Service10.0

  Staff were consistently mentioned as friendly, helpful, and attentive, providing great service.

• Location10.0

  The hotel is well-located, close to major attractions, and guests rated the location positively.

• Room Quality9.0

  Rooms were described as cozy, but there were mentions of old and poorly maintained rooms.

• Amenities8.5

  Amenities were noted to be lacking and not up to the expected standard for a 4-star hotel.

• Value for Money8.5

  Value for money is questioned due to old room conditions and limited amenities.

• Food and Beverage9.0

  Breakfast was described as decent and okay, but not exceptional.

• Overall Experience9.0

  Guests had mixed feelings, with some highs in service but lows in cleanliness and amenities.

住客評論

The people were so nice

The people were so nice

I like everything

The staff were awesome and very helpful

The staff were awesome and very helpful

Good connecting rooms - very spacious Super friendly and helpful staff (both reception and breakfast) - helped us on every way possible, even after checking out!

Good connecting rooms - very spacious Super friendly and helpful staff (both reception and breakfast) - helped us on every way possible, even after checking out!

This isn't a luxury hotel! Do not be fooled by the photos! Not good value for money The rooms are old and poorly maintained Cleanliness is not great We had almost no WiFi reception in the room Street noise is very strong, not enough noise isolation We had an issue with cigarette smell part of the time. Bathroom is old and not well maintained

Not a 4-star hotel – very disappointing I had high expectations based on the hotel's 4-star rating, but unfortunately, my stay was a complete disappointment. Here are the main issues I experienced: 1. The lobby was dirty and unwelcoming. There were artificial flowers everywhere, which made the place feel outdated and tacky. 3. The bathroom had mold. 4. The minibar was a joke – the small bottles were dirty and some had already been opened. 5. The curtains were no longer white but a noticeable grey color. 6. Breakfast was okay, but don’t expect anything special. 7. The staff was okay. However, when I pointed out these issues, I felt real hostility. They didn’t want to hear any negative feedback and refused to accept my criticism. This is not what I expect from a 4-star hotel. I would not stay here again and cannot recommend it to others.

The staff Vivian and Ryan were exceptional and really are a wonderful asset to this hotel. They went out of their way to give us great information always with a wonderful smile, so helpful and courteous at all times. Upgraded us on arrival which was an unexpected extremely gracious surprise, we could not have been happier. The hotel is in a fantastic location and is a beutiful hotel we will stay there again when we come in February.

The staff Vivian and Ryan were exceptional and really are a wonderful asset to this hotel. They went out of their way to give us great information always with a wonderful smile, so helpful and courteous at all times. Upgraded us on arrival which was an unexpected extremely gracious surprise, we could not have been happier. The hotel is in a fantastic location and is a beutiful hotel we will stay there again when we come in February.

Nothing all was exceptional