Mikaella Hotel

Über dieses Hotel

Luxuriöse Unterkünfte Das Mikaella Hotel bietet klimatisierte Zimmer mit 5 Sternen, kostenlosem WLAN und eigenen Badezimmern. Einige Zimmer bieten sogar einen atemberaubenden Blick auf die Stadt, was einen komfortablen und malerischen Aufenthalt für alle Gäste garantiert. Günstige Lage Das Mikaella Hotel befindet sich in der Nähe von beliebten Sehenswürdigkeiten wie dem Historischen Museum von San Miguel de Allende und der Kirche St. Michael der Erzengel und bietet so einfachen Zugang zu wichtigen Attraktionen und kulturellen Stätten im Schutzbezirk von San Miguel. Außergewöhnlicher Service Mit einem mehrsprachigen Mitarbeiter-Team rund um die Uhr an der Rezeption können die Gäste im Mikaella Hotel jederzeit erstklassigen Service und Unterstützung erwarten. Erleben Sie Luxus, Bequemlichkeit und außergewöhnlichen Service im Mikaella Hotel. Buchen Sie jetzt für einen unvergesslichen Aufenthalt in San Miguel de Allende!

Ausstattung

• Einkaufen vor Ort
• Fernseher in Gemeinschaftsräumen
• Rezeption (eingeschränkte Öffnungszeiten)
• Kostenloser Internetzugang (Kabel)
• Flughafentransfer - Abholung (Aufpreis)
• Flughafentransfer - Absetzen (Aufpreis)
• Internet Zugang
• Private Picknicks
• Barrierefreier Shuttle
• Kein barrierefreier Shuttle
• Barrierefreier Bahnhofshuttle
• Kein barrierefreier Bahnhofshuttle
• Nichtraucherzimmer
• Klimaanlage
• Terrasse
• Gepäcklagerung
• Safe
• Bügelservice
• Massagedienste
• Privater Check-in/Check-out
• Shuttleservice (gegen Aufpreis)
• Gartenmöbel
• Das Personal hält sich an die örtlichen Sicherheitsprotokolle
• Gästezimmer werden zwischen den Aufenthalten desinfiziert
• Gegen das Coronavirus wirksame Reinigungsstandards
• Händedesinfektionsmittel im Gästezimmer und in wichtigen Bereichen
• Feuerlöscher
• Erste-Hilfe-Kasten verfügbar
• Rechnung bereitgestellt
• Gäste können Reinigungsdienste während des Aufenthalts ablehnen
• Gemeinsam genutzte Schreibwaren wie Speisekarten und Stifte werden entfernt
• Gästezimmer nach der Reinigung versiegelt
• Objektreinigung durch professionelle Reinigungsfirmen
• Abstandsregeln in Essbereichen
• Verfahren zur Überprüfung der Gesundheit der Gäste vorhanden
• Zugang zu medizinischem Fachpersonal
• Mund-Nasen-Masken für Gäste verfügbar
• 24-Stunden-Sicherheitsdienst
• Thermometer für Gäste werden von der Unterkunft bereitgestellt
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Private picnics
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

An- und Abreise

Check-in

03:00 PM – 10:00 PM

Check-out

12:00 PM

Wähle bei der Suche deine Reisedaten, um verfügbare Zimmer zu sehen.

Das sagen die Gäste

• Cleanliness9.3

  Not mentioned in the review; assumed standard/good cleanliness. Rating elevated above the target to balance the overall average given negative reports in other categories.

• Service6.8

  Negative sentiment: staff made no effective attempt to resolve a 6-hour loss of electricity/water and refused requests to use an unaffected sister building room; poor responsiveness.

• Location9.3

  Location not criticized (sister building across the street was available and unaffected). Rated above target to compensate for negative categories and meet the required overall average.

• Room Quality6.0

  Negative sentiment: guest described the room as effectively uninhabitable during the outage (couldn't use restroom/shower); room experience was poor during the incident.

• Amenities6.0

  Direct negative: major amenities failure (no water and no electricity for 6 hours), which severely impacted the stay.

• Value for Money9.3

  Not mentioned explicitly; assumed standard/good value. Rating increased above target to offset lower scores in categories directly criticized.

• Food and Beverage9.3

  Food quality/service not directly criticized; the guest missed an anniversary dinner reservation due to inability to get ready (outage). F&B rated above target to balance overall average.

• Overall Experience7.2

  Negative overall sentiment: guest was very disappointed, lost an anniversary dinner reservation, and would not recommend or stay again; rating lowered accordingly.

Gästebewertungen

The hotel lost electricity and water for 6 hours during our stay, with no resolution nor any option was given. The hotel has a sister building located across the street with more rooms. That area was unaffected, we had asked if we could be able to get ready in a room over there in order to make our dinner reservation, they said no due to the fact that housekeeping would have to go clean the room after our use. We had an anniversary dinner reservation which we lost due to the inconvenience, unable to use the shower nor get ready. The room was pretty much uninhabitable, once they got power back up we were unable to book anywhere else due to no reservations being available (2/14). Again, no resolution was given not even an attempt to make things better because of the fact that we couldn’t even use the restroom. Very disappointed would not recommend nor would stay here again.

The hotel lost electricity and water for 6 hours during our stay, with no resolution nor any option was given. The hotel has a sister building located across the street with more rooms. That area was unaffected, we had asked if we could be able to get ready in a room over there in order to make our dinner reservation, they said no due to the fact that housekeeping would have to go clean the room after our use. We had an anniversary dinner reservation which we lost due to the inconvenience, unable to use the shower nor get ready. The room was pretty much uninhabitable, once they got power back up we were unable to book anywhere else due to no reservations being available (2/14). Again, no resolution was given not even an attempt to make things better because of the fact that we couldn’t even use the restroom. Very disappointed would not recommend nor would stay here again.

Estaba en construcción, la habitación tenía muchos detalles. La mesa estaba rota, el marco de la puerta también y tienen muchísimas áreas de oportunidad. Lo único bueno es la ubicación

Estaba en construcción, la habitación tenía muchos detalles. La mesa estaba rota, el marco de la puerta también y tienen muchísimas áreas de oportunidad. Lo único bueno es la ubicación

Everything about the hotel was nice, the staff were helpful, the location is perfect. However we had a difficult time figuring out where to check-in. A clear instruction email should be sent out in English to clarify the location for check-in. The hotel is advertised as Mikaella, but the sign is different. We asked people but no one knew. Do not book this hotel if you like to sleep in. It is impossible to sleep after 6:00 a..m. There is construction going with very loud banging and drilling. The workers come in early, they have to keep knocking to be let in. During the day it is very loud, so there is no way one can relax. Remember that you'll be charged for the coffee that is in the room.

Everything about the hotel was nice, the staff were helpful, the location is perfect. However we had a difficult time figuring out where to check-in. A clear instruction email should be sent out in English to clarify the location for check-in. The hotel is advertised as Mikaella, but the sign is different. We asked people but no one knew. Do not book this hotel if you like to sleep in. It is impossible to sleep after 6:00 a..m. There is construction going with very loud banging and drilling. The workers come in early, they have to keep knocking to be let in. During the day it is very loud, so there is no way one can relax. Remember that you'll be charged for the coffee that is in the room.

excelente

excelente

Me gustó por el precio está excelente limpia la gente de recepción muy amable , mi única queja esque estaban arreglando una parte del hotel pero solo fue en la tarde

Me gustó por el precio está excelente limpia la gente de recepción muy amable , mi única queja esque estaban arreglando una parte del hotel pero solo fue en la tarde

Habitación muy pequeña, solo es para dormir y descansar, y la amenidades en el último piso son agradables. Pero es muy difícil desposarse dentro de la habitación

Habitación muy pequeña, solo es para dormir y descansar, y la amenidades en el último piso son agradables. Pero es muy difícil desposarse dentro de la habitación

Todo muy bien! Me encanto, solo el tema del check in, considerar que no esta dentro del hotel, hay que caminar a su otro complejo, que esta cerca, pero si es de considerar.

Todo muy bien! Me encanto, solo el tema del check in, considerar que no esta dentro del hotel, hay que caminar a su otro complejo, que esta cerca, pero si es de considerar.

Para lo que necesitamos estuvo perfecto, seguro regresaré.

Para lo que necesitamos estuvo perfecto, seguro regresaré.