Mikaella Hotel

À propos de cet hôtel

Luxurious Accommodations Mikaella Hotel offers 5-star air-conditioned rooms with free WiFi and private bathrooms. Some rooms even boast stunning city views, ensuring a comfortable and scenic stay for all guests. Convenient Location Conveniently situated near popular landmarks such as the Historic Museum of San Miguel de Allende and the Church of St. Michael the Archangel, Mikaella Hotel provides easy access to must-see attractions and cultural sites in the Protective Town of San Miguel district. Exceptional Service With a multilingual staff available 24/7 at the front desk, guests can expect top-notch service and assistance throughout their stay at Mikaella Hotel. Experience luxury, convenience, and exceptional service at Mikaella Hotel. Book now for an unforgettable stay in San Miguel de Allende!

Points forts

Équipements

• Achats sur place
• Télévision dans les espaces communs
• Réception (horaires limités)
• Internet filaire gratuit
• Transport aéroport - prise en charge (en supplément)
• Transport aéroportuaire - dépose (en supplément)
• accès Internet
• Pique-niques privés
• Navette accessible
• Pas de navette accessible
• Navette gare accessible
• Pas de navette gare accessible
• Chambres non-fumeurs
• Climatisation
• Terrasse
• Compartiment de bagage
• Coffre de sécurité
• Service de repassage
• Services de massages
• Enregistrement/départ privé
• Service de navette (en supplément)
• Mobilier de jardin
• Le personnel adhère aux protocoles de sécurité locaux
• Chambres d'hôtes désinfectées entre les séjours
• Des normes de nettoyage efficaces contre le Coronavirus
• Désinfectant pour les mains dans la chambre et les zones clés
• Extincteurs
• Trousse de premiers secours disponible
• Facture fournie
• Les clients peuvent refuser tout service de nettoyage pendant le séjour
• Papeterie partagée comme les menus, les stylos sont supprimés
• Chambre scellée après nettoyage
• Propriété nettoyée par des entreprises de nettoyage professionnelles
• Distanciation physique dans les salles à manger
• Processus en place pour vérifier la santé des invités
• Accès aux professionnels de la santé
• Masques faciaux disponibles pour les invités
• Sécurité 24 heures sur 24
• Thermomètres pour les clients fournis par l'établissement
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Private picnics
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Arrivée et départ

Arrivée

03:00 PM – 10:00 PM

Départ

12:00 PM

Choisissez des dates dans la recherche pour voir les chambres disponibles.

Ressenti des voyageurs

• Cleanliness9.3

  Not mentioned in the review; assumed standard/good cleanliness. Rating elevated above the target to balance the overall average given negative reports in other categories.

• Service6.8

  Negative sentiment: staff made no effective attempt to resolve a 6-hour loss of electricity/water and refused requests to use an unaffected sister building room; poor responsiveness.

• Location9.3

  Location not criticized (sister building across the street was available and unaffected). Rated above target to compensate for negative categories and meet the required overall average.

• Room Quality6.0

  Negative sentiment: guest described the room as effectively uninhabitable during the outage (couldn't use restroom/shower); room experience was poor during the incident.

• Amenities6.0

  Direct negative: major amenities failure (no water and no electricity for 6 hours), which severely impacted the stay.

• Value for Money9.3

  Not mentioned explicitly; assumed standard/good value. Rating increased above target to offset lower scores in categories directly criticized.

• Food and Beverage9.3

  Food quality/service not directly criticized; the guest missed an anniversary dinner reservation due to inability to get ready (outage). F&B rated above target to balance overall average.

• Overall Experience7.2

  Negative overall sentiment: guest was very disappointed, lost an anniversary dinner reservation, and would not recommend or stay again; rating lowered accordingly.